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Help

If you need assistance with the Patient Viewer App, dial PII to speak with a VA Mobile Solutions Service Desk Representative. The VA Mobile Solutions Service Desk is open Monday - Friday from 7 a.m. to 7 p.m. CST. For TTY assistance, dial 711. You may also receive 24/7 assistance by visiting the VA Mobile Solutions Service Desk online at help.vamobile.us. Mobile App Training: Please visit DNS.URL/appstore, and search for the Patient Viewer App to access training materials.

Emergencies

If you feel that your information may have been compromised, contact your local VA facility to obtain the contact information for your Privacy Officer. To identify your local VA facility, visit VA’s Facility Locator here, or by copying and pasting the following link into your browser: http://1.usa.gov/1TTdj42. Note that you should never use this app in an emergency situation. If you encounter an emergency, call your local medical center or dial 911.

Additional Information