Viewing System Status

System Status is displayed on the Login page before a user logs in and displayed on the CV portal pages after a user logs in. System Status updates are received from CV's Health Monitor, which monitors the services that CV uses to connect to VA data sources. If a service is offline or unavailable, VA Staff should contact support to report issues.

 

Possible System Status messages include:

The following figure highlights a sample System Status indicator at the top of the Provider Portal.

PortalSystemStatus.PNG

 

Related topics: