Viewing System Status from the Portal Page

System Status is displayed on the CV portal pages during an active user session. System Status updates are received from CV's Health Monitor, which monitors the services that CV uses to connect to VA data sources. The following figure highlights a sample System Status indicator at the top of the Provider Portal. If a service is offline or unavailable, users should contact support to report issues.

 

ProviderPortalStatus.pNG

 

Possible System Status messages include:

 

Related topics: