Deleting a provider from the system disables the CCP account and prevents future access to the CCP web application.
Note: In this release, the task of deleting a provider is performed by CV Portal Administrators. The Delete Provider button shown below is not available to VA Staff at this time.
To delete a provider:
1. Open the Community Care Provider Management module.
2. Click the Manage Provider (CCP) / Patient Assignment link.
3. Under Search Providers, enter search criteria in the fields provided:
Facilities. Enter one or more facilities in the field provided. By default, the user's facility (Site) is displayed. Type the facility name directly into the field and CV will autofill facilities matching the entered characters in a drop-down list. Navigate the list using arrow keys and select the highlighted facility by pressing Enter or clicking the facility name. Alternately, click Browse next to the Facilities field, select or de-select the desired facilities within the list, and then click OK.
Provider name. Enter the Provider name in the field provided.
4. Click Search.
5. Select the provider from the list that appears.
6. Click Delete Provider (red button highlighted in the following figure). Scroll to the lower half of the Manage Providers screen if needed to view.
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