Provider Password Requirements

The login page for the CCP web application provides a Reset Password link that allows providers to change their CV password without assistance from VA Staff. If necessary, password resets can also be performed by VA Staff in the CCPM module.

 

CV enforces the following password characteristics outlined in the VA 6500 Handbook:

 

1. Passwords must contain at least eight non-blank characters

2. Passwords must contain characters from three of the following categories:

- English uppercase characters

- English lowercase characters

- Base 10 digits

- Non-alphanumeric special characters

 

Additionally, CV validates the password against the following requirements:

 

- Six characters cannot occur more than once in the password

- Four characters must be changed from the old password to the new password

- Passwords must be changed every 90 days

- The same password cannot be used if it has been used within the past two years

- A password cannot be used if the password has been used within the last three times the password has been changed regardless of time frame

 

When creating a password, CV will notify the user if the new password does not adhere to any of the above password requirements. Passwords are case-sensitive.

 

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