Creating Providers

CCP provider accounts are created in the CCPM module. VA Staff can assign patients to CCPs after an account is created.

 

To create a provider:

 

1. Open the Community Care Provider Management module.

 

2. Click the Manage Provider (CCP) / Patient Assignment link.

 

3. Click Create New Provider in the lower-left corner of the portal, highlighted in the following figure.

 

CreateNewProviderBlankGroup.PNG

 

4. Specify a provider group in the field on the right side of the page. A provider must be associated with a Community Care Provider Group. If you’re a CV Portal Administrator and entered the screen immediately after creating a provider group, the Provider Group field is pre-populated.

 

If the Provider Group field is not pre-populated, click Browse to search for an existing group. In the Browse Provider Groups dialog box, search for a provider group using the fields provided. Select a provider group from the search results and click OK.

 

CreateNewProviderBlankGroup2.PNG

 

5. Click Browse next to the Network field and select one or more networks. If the provider's network is not shown, select Other, click OK, and type the network name into the Other Network field. A provider may belong to multiple networks, including one or more default networks as well as one or more "Other" networks.

 

BrowseNetworks.PNG

 

6. Enter information for the Provider in the remaining fields:

a. Select Outside Provider from the Account Type list.

b. The User Name field is automatically populated with the address entered in the Email field.

c. Enter a password in the Password field or click Generate to create a random password.

 

Note:  CV enforces the password requirements outlined in the VA 6500 Handbook detailed here.

 

7. Click Save.  

 

8. Click OK when prompted to send an automated message to the provider with the username and password needed to access CV.

 

9. When the Provider successfully created message appears, multiple options are presented:

a. Click Assign Patients and follow the steps outlined in Assigning Patients.

b. Click Create Another Provider to add another provider to the Provider Group.

c. Click OK.

 

Once the CCP has been granted access to CV and assigned a patient, the provider can log in to CV and access patient data for assigned patients. See Widget Display for Providers for more information.

 

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