Introducing Community Viewer

Community Viewer (CV) is a browser-based software application that facilitates the secure exchange of data between Department of Veterans Affairs (VA) systems and authorized non-VA providers, known as Community Care Providers (CCPs). The exchange of data improves the coordination of care and continuity of care for VA patients receiving treatment outside of the VA network.

 

CV pulls information from VA health care systems in real time for viewing within a web browser. Through CV, VA Staff assign patients to CCPs and provision CCP use within the CV system, allowing CCPs access to view consolidated patient data from multiple Veterans Information Systems and Technology Architecture (VistA) systems.

 

The data retrieved and viewed through CV is limited to VA only. In this release, the retrieval and display of VA community partner data,, Department of Defense (DoD), and DoD community partner data is not supported.

 

VA Staff users will use the Community Care Provider Management (CCPM) module to perform the following tasks:

 

In addition to the above tasks, CV Portal Administrators can also perform the following:

 

Important: CV is designed to improve the community provider's ability to view comprehensive VA health information for Veterans. CV does NOT replace the creation and uploading of documentation packages to Third Party Administrator (TPA) portals. VA Administrative Staff must continue to create and upload documentation packages as specified in the current SOP.

 

If you experience any issues accessing CV or using CV after logging in, VA Staff should contact the service desk.

 

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