Clicking a hyperlinked entry in the Document column of the Community Health Summaries and Documents widget for VA users opens the document in a separate browser tab. The following screen shot provides an example of an open document in a separate browser window.
Note: From the Community Health Summaries and Documents widget for VA users, documents from community partners are viewed in separate browser windows. You can open and simultaneously view two or more documents in separate browser windows or tabs. After opening a document, return to the widget on the portal page and click another item from the Document column to open multiple documents.
On rare occasions, VA users may see the following messages when attempting to access VA VLER documents from the Community Health Summaries and Documents - VA widget: An error occurred while attempting to retrieve the document or An error occurred while attempting to display the document. These errors occur when the user attempts to view the document, but JLV is unable to retrieve the document or JLV is unable to convert the document to HTML. If this message persists, the user should contact the help desk.
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