Viewing System Status

The JLV QoS Service (alternately referred to as the health monitor) monitors the status of services that JLV uses to connect to DoD, VA, and VLER data sources. The Health Monitor provides the system status updates displayed on the Login page before a user logs in and on the JLV portal pages after a user is authenticated and accesses JLV.  

 

Possible system status error messages include:

 

If a service is offline or unavailable, the status message includes a phone numbers and e-mail addresses to contact help.

 

Note: System status is different from connection status monitored for each clinical domain. Connection status notifications can be viewed through each widget. See Viewing Connection Status for more information.

 

Related topics: