VBA User Login

The following steps apply to Veterans Benefits Administration (VBA) users accessing JLV. During log in, user settings entered by first-time JLV users will be used to create your JLV user profile and will be utilized during future login sessions.

 

To log into JLV:

 

1. From your Internet browser, enter the URL for the JLV web application provided in your invitation letter sent via email.

 

2. All VA users will be redirected to the VA Single Sign-On (SSOi) Login page. VA users must sign into and be authenticated by the SSOi system in order to access JLV. Users may select any of the authentication options available through the VA Single Sign-On Login page for access to JLV.

 

Note: In the event SSOi is disabled, JLV will prompt you to enter your PIV and PIV PIN before continuing to the JLV Login page.

 

3. After you are authenticated by the SSOi system, you are redirected to JLV. In the JLV window that appears, read the important user consent information regarding accessing a Government information system and click I Accept.

 

4. If desired, check the Accessibility Mode option in the top-right corner of the pane to open JLV in Accessible theme. See Keyboard Focus and Screen Navigation in Accessible Theme for more information.  

 

5. In the JLV Login page fields, perform the following:

a. Enter your CAPRI Access Code.

b. Enter your CAPRI Verify Code.

 

6. Click Login.

 

Note: Users who are not authorized to access JLV will see the Access denied message. Access to JLV is limited to authorized users and is configured by system administrators. If you believe you have received an access denied message in error, please contact the VA Enterprise Service Desk.

 

During future log in attempts, the lower-left corner of the JLV Login page will display your last successful login and last unsuccessful login attempt, which includes the date, local time, and the IP address from which access or attempted access was made.

 

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