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1 | JLV_2.7_src.zip\JLV\web-app\WebHelp | Contacting_Support.htm | Mon Jul 23 06:22:59 2018 UTC |
2 | JLV_2.7_src.zip\JLV\web-app\WebHelp | Contacting_Support.htm | Tue Sep 18 17:16:10 2018 UTC |
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1 | <?xml vers ion="1.0" encoding=" utf-8" ?> | |
2 | <!DOCTYPE html PUBLI C "-//W3C/ /DTD XHTML 1.0 Trans itional//E N" "http:/ /www.w3.or g/TR/xhtml 1/DTD/xhtm l1-transit ional.dtd" > | |
3 | <html xmln s="http:// www.w3.org /1999/xhtm l"> | |
4 | <head> | |
5 | <meta http -equiv="Co ntent-Type " content= "text/html ; charset= utf-8" /> | |
6 | <meta name ="topic-ch eck-list" content="R an Smart I ndex" /> | |
7 | <meta name ="generato r" content ="Adobe Ro boHelp 201 7" /> | |
8 | <title>Con tacting Su pport</tit le> | |
9 | <link rel= "StyleShee t" href="d efault.css " type="te xt/css" /> | |
10 | </head> | |
11 | ||
12 | <body> | |
13 | <h1>Contac ting Suppo rt</h1> | |
14 | <p style=" font-size: 10pt; fon t-family: 'Segoe UI' , sans-ser if;">If yo u | |
15 | are an au thorized J LV user an d are havi ng trouble logging i nto JLV or | |
16 | experienc ing other on-screen issues, th ere is a s ervice des k unique t o | |
17 | each user 's agency to contact for help. </p> | |
18 | <p style=" font-size: 10pt; fon t-family: 'Segoe UI' , sans-ser if;">  ;</p> | |
19 | <table sty le="height : 54px; le ft: 0px; t op: 100px; " width="6 15"> | |
20 | <c ol style=" width: 34. 432%;" /> | |
21 | <c ol style=" width: 27. 841%;" /> | |
22 | <c ol style=" width: 37. 727%;" /> | |
23 | <t r> | |
24 | <td> <p style=" text-align : center;" ><span sty le="font-s ize: 10pt; | |
25 | fon t-weight: bold;">VA | |
26 | use rs must co ntact:</sp an></p> | |
27 | <p s tyle="text -align: ce nter;"> 60;</p> | |
28 | <p s tyle="text -align: ce nter; font -size: 10p t;">VA Ent erprise Se rvice | |
29 | Des k</p></td> | |
30 | <td> <p style=" text-align : center;" ><span sty le="font-s ize: 10pt; | |
31 | fon t-weight: bold;">DoD | |
32 | use rs must co ntact:</sp an></p> | |
33 | <p s tyle="text -align: ce nter;"> 60;</p> | |
34 | <p s tyle="text -align: ce nter; font -size: 10p t;">DHA Gl obal Servi ce | |
35 | Cen ter</p></t d> | |
36 | <td> <p style=" text-align : center;" ><span sty le="font-s ize: 10pt; | |
37 | fon t-weight: bold;">Coa st | |
38 | Gua rd users m ust contac t:</span>< /p> | |
39 | <p s tyle="text -align: ce nter;"> 60;</p> | |
40 | <p s tyle="text -align: ce nter; font -size: 10p t;">DHA Gl obal Servi ce | |
41 | Cen ter</p></t d> | |
42 | </ tr> | |
43 | <t r> | |
44 | <td> <p style=" text-align : center;" ><span sty le="font-s ize: 10pt; | |
45 | fon t-family: 'Segoe UI' , sans-ser if;">855-6 73-4357</s pan></p></ td> | |
46 | <td> <p style=" text-align : center;" ><span sty le="font-s ize: 10pt; | |
47 | fon t-family: 'Segoe UI' , sans-ser if;">800-6 00-9332</s pan></p></ td> | |
48 | <td> <p style=" text-align : center;" ><span sty le="font-s ize: 10pt; | |
49 | fon t-family: 'Segoe UI' , sans-ser if;">800-6 00-9332</s pan></p></ td> | |
50 | </ tr> | |
51 | <t r> | |
52 | <td> <p style=" text-align : center;" > </p > | |
53 | <p s tyle="text -align: ce nter;"><sp an style=" font-style : italic;" >YourIT</s pan> | |
54 | sel f-service portal:</p > | |
55 | <p style=" text-align : center;" ><a href=" https:// DNS . URL /" | |
56 | target="_b lank">http s:// DNS . URL /</a></p>< /td> | |
57 | <td> <p style=" text-align : center; font-size: 10pt;">&# 160;</p> | |
58 | <p s tyle="text -align: ce nter; font -size: 10p t;">Email: </p> | |
59 | <p s tyle="text -align: ce nter;"><sp an style=" font-size: 10pt;"><a | |
60 | hre f="mailto: dhagsc@mai l.mil" sty le="font-f amily: 'Se goe UI', s ans-serif; ">dhagsc@m ail.mil</a ></span></ p></td> | |
61 | <td> <p style=" text-align : center;" > </p > | |
62 | <p s tyle="text -align: ce nter; font -size: 10p t;">Email: </p> | |
63 | <p s tyle="text -align: ce nter; font -size: 10p t; font-fa mily: 'Seg oe UI', sa ns-serif;" ><a | |
64 | hre f="mailto: dhagsc@mai l.mil" sty le="font-f amily: 'Se goe UI', s ans-serif; ">dhagsc@m ail.mil</a ></p></td> | |
65 | </ tr> | |
66 | </table> | |
67 | <p style=" font-famil y: Verdana , sans-ser if; font-s ize: 10pt; "> </ p> | |
68 | <p style=" font-size: 10pt; fon t-family: 'Segoe UI' , sans-ser if;">Relat ed | |
69 | topics:</ p> | |
70 | <ul style= "list-styl e: disc; f ont-family : 'Segoe U I', sans-s erif;"> | |
71 | <l i style="f ont-family : 'Segoe U I', sans-s erif;"><p style="lin e-height: 150%; | |
72 | font-fa mily: 'Seg oe UI', sa ns-serif;" ><a | |
73 | h ref="First _Topic.htm ">Introduc ing JLV</a ></p></li> | |
74 | <l i style="f ont-family : 'Segoe U I', sans-s erif;"><p style="lin e-height: 150%; | |
75 | font-fa mily: 'Seg oe UI', sa ns-serif;" ><a | |
76 | h ref="Viewi ng_Announc ements.htm ">Viewing Announceme nts</a></p ></li> | |
77 | <l i style="f ont-family : 'Segoe U I', sans-s erif;"><p style="lin e-height: 150%; | |
78 | font-fa mily: 'Seg oe UI', sa ns-serif;" ><a | |
79 | h ref="Syste m_Requirem ents.htm"> System Req uirements< /a></p></l i> | |
80 | <l i style="f ont-family : 'Segoe U I', sans-s erif;"><p style="lin e-height: 150%; | |
81 | font-fa mily: 'Seg oe UI', sa ns-serif;" ><a | |
82 | h ref="Viewi ng_System_ Status_dur ing_Log-in .htm" styl e="font-fa mily: 'Seg oe UI', sa ns-serif;" >Viewing | |
83 | S ystem Stat us</a></p> </li> | |
84 | <l i style="f ont-family : 'Segoe U I', sans-s erif;"><p style="lin e-height: 150%; | |
85 | font-fa mily: 'Seg oe UI', sa ns-serif;" ><a | |
86 | h ref="Setti ng_up_Acce ssibility. htm" style ="font-fam ily: 'Sego e UI', san s-serif;"> Setting | |
87 | u p 508 Acce ssibility< /a></p></l i> | |
88 | </ul> | |
89 | <p style=" line-heigh t: 150%; f ont-family : 'Segoe U I', sans-s erif;"> 60;</p> | |
90 | <p style=" line-heigh t: 150%; f ont-family : 'Segoe U I', sans-s erif;"><sp an | |
91 | s tyle="mso- fareast-fo nt-family: Calibri; mso-fareas t-theme-fo nt: minor- latin; | |
92 | m so-bidi-fo nt-family: 'Times Ne w Roman';" >A</span>d ditional r esources | |
93 | for VA us ers:</p> | |
94 | <ul style= "list-styl e: disc;"> | |
95 | <l i><p style ="line-hei ght: 150%; font-fami ly: 'Segoe UI', sans -serif;">< span | |
96 | style="fon t-size: 10 pt;"><a hr ef="https: // DNS . URL /pm/iehr/v ista_evolu tion/JLV/R esources/F orms/AllIt ems.aspx" | |
97 | targe t="_blank" >VA JLV Tr aining Mat erials</a> </span> | |
98 | < /p></li> | |
99 | <l i><p style ="line-hei ght: 150%; font-fami ly: 'Segoe UI', sans -serif;">< span | |
100 | style="fon t-size: 10 pt;"><a hr ef="https: // DNS . URL /Library/" target="_ blank">VHA | |
101 | N ational De sktop Libr ary</a></s pan> </p>< /li> | |
102 | </ul> | |
103 | </body> | |
104 | </html> |
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