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# | Location | File | Last Modified |
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1 | JLV_2_8_0_0_0_July_2019.zip\JLV_2_8_0_0_0_July_2019\JLV\web-app\WebHelp | Contacting_Support.htm | Thu Jun 7 22:48:32 2018 UTC |
2 | JLV_2_8_0_0_0_July_2019.zip\JLV_2_8_0_0_0_July_2019\JLV\web-app\WebHelp | Contacting_Support.htm | Tue Jul 30 19:28:42 2019 UTC |
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1 | <!DOCTYPE HTML> | |
2 | <html> | |
3 | <head> | |
4 | <meta http -equiv="Co ntent-Type " content= "text/html ; charset= utf-8" /> | |
5 | <meta name ="generato r" content ="Adobe Ro boHelp 201 7" /> | |
6 | <title>Con tacting Su pport</tit le> | |
7 | <link rel= "StyleShee t" href="d efault.css " type="te xt/css" /> | |
8 | <style typ e="text/cs s"> | |
9 | <!-- | |
10 | div.WebHel pPopupMenu { positio n:absolute ; | |
11 | left:0px; | |
12 | top:0px; | |
13 | z-index:4; | |
14 | visibility :hidden; } | |
15 | p.WebHelpN avBar { te xt-align:r ight; } | |
16 | --> | |
17 | </style> | |
18 | ||
19 | ||
20 | ||
21 | ||
22 | ||
23 | ||
24 | ||
25 | </head> | |
26 | ||
27 | <body> | |
28 | ||
29 | ||
30 | <h1>Contac ting Suppo rt</h1> | |
31 | <p style=" font-size: 10pt; fon t-family: 'Segoe UI' , sans-ser if;">If yo u | |
32 | are an au thorized J LV user an d are havi ng trouble logging i nto JLV or | |
33 | experienc ing other on-screen issues, th ere is a s ervice des k unique t o | |
34 | each user 's agency to contact for help. </p> | |
35 | <p style=" font-size: 10pt; fon t-family: 'Segoe UI' , sans-ser if;">  ;</p> | |
36 | <table sty le="height : 54px; le ft: 0px; t op: 100px; " width="6 15"> | |
37 | <c ol style=" width: 34. 432%;" /> | |
38 | <c ol style=" width: 27. 841%;" /> | |
39 | <c ol style=" width: 37. 727%;" /> | |
40 | <t r> | |
41 | <td> <p style=" text-align : center;" ><span sty le="font-s ize: 10pt; | |
42 | fon t-weight: bold;"><fo nt size="2 " style="f ont-size:1 0pt;">VA | |
43 | use rs must co ntact:</fo nt></span> </p> | |
44 | <p s tyle="text -align: ce nter;"> 60;</p> | |
45 | <p s tyle="text -align: ce nter; font -size: 10p t;">VA Ent erprise Se rvice | |
46 | Des k</p></td> | |
47 | <td> <p style=" text-align : center;" ><span sty le="font-s ize: 10pt; | |
48 | fon t-weight: bold;"><fo nt size="2 " style="f ont-size:1 0pt;">DoD | |
49 | use rs must co ntact:</fo nt></span> </p> | |
50 | <p s tyle="text -align: ce nter;"> 60;</p> | |
51 | <p s tyle="text -align: ce nter; font -size: 10p t;">DHA Gl obal Servi ce | |
52 | Cen ter</p></t d> | |
53 | <td> <p style=" text-align : center;" ><span sty le="font-s ize: 10pt; | |
54 | fon t-weight: bold;"><fo nt size="2 " style="f ont-size:1 0pt;">Coas t | |
55 | Gua rd users m ust contac t:</font>< /span></p> | |
56 | <p s tyle="text -align: ce nter;"> 60;</p> | |
57 | <p s tyle="text -align: ce nter; font -size: 10p t;">DHA Gl obal Servi ce | |
58 | Cen ter</p></t d> | |
59 | </ tr> | |
60 | <t r> | |
61 | <td> <p style=" text-align : center;" ><span sty le="font-s ize: 10pt; | |
62 | fon t-family: 'Segoe UI' , sans-ser if;"><font size="2" style="fon t-size:10p t;">855-67 3-4357</fo nt></span> </p></td> | |
63 | <td> <p style=" text-align : center;" ><span sty le="font-s ize: 10pt; | |
64 | fon t-family: 'Segoe UI' , sans-ser if;"><font size="2" style="fon t-size:10p t;">800-60 0-9332</fo nt></span> </p></td> | |
65 | <td> <p style=" text-align : center;" ><span sty le="font-s ize: 10pt; | |
66 | fon t-family: 'Segoe UI' , sans-ser if;"><font size="2" style="fon t-size:10p t;">800-60 0-9332</fo nt></span> </p></td> | |
67 | </ tr> | |
68 | <t r> | |
69 | <td> <p style=" text-align : center;" > </p > | |
70 | <p s tyle="text -align: ce nter;"><sp an style=" font-style : italic;" ><i>YourIT </i></span > | |
71 | sel f-service portal:</p > | |
72 | <p style=" text-align : center;" ><a href=" https:// DNS . URL /" target= "_blank" t itle="http s:// DNS . URL /">https:/ / DNS . URL /</a></p>< /td> | |
73 | <td> <p style=" text-align : center; font-size: 10pt;">&# 160;</p> | |
74 | <p s tyle="text -align: ce nter; font -size: 10p t;">Email: </p> | |
75 | <p s tyle="text -align: ce nter;"><sp an style=" font-size: 10pt;"><f ont size=" 2" style=" font-size: 10pt;"><a href="mail to:dhagsc@ mail.mil" style="fon t-family: 'Segoe UI' , sans-ser if;" title ="mailto:d hagsc@mail .mil">dhag sc@mail.mi l</a></fon t></span>< /p></td> | |
76 | <td> <p style=" text-align : center;" > </p > | |
77 | <p s tyle="text -align: ce nter; font -size: 10p t;">Email: </p> | |
78 | <p s tyle="text -align: ce nter; font -size: 10p t; font-fa mily: 'Seg oe UI', sa ns-serif;" ><a href=" mailto:dha gsc@mail.m il" style= "font-fami ly: 'Segoe UI', sans -serif;" t itle="mail to:dhagsc@ mail.mil"> dhagsc@mai l.mil</a>< /p></td> | |
79 | </ tr> | |
80 | </table> | |
81 | <p style=" font-famil y: Verdana , sans-ser if; font-s ize: 10pt; "> </ p> | |
82 | <p style=" font-size: 10pt; fon t-family: 'Segoe UI' , sans-ser if;">Relat ed | |
83 | topics:</ p> | |
84 | <ul style= "list-styl e: disc; f ont-family : 'Segoe U I', sans-s erif;"> | |
85 | <l i style="f ont-family : 'Segoe U I', sans-s erif;"><p style="lin e-height: 150%; | |
86 | font-fa mily: 'Seg oe UI', sa ns-serif;" ><a href=" First_Topi c.htm" tit le="First_ Topic.htm" >Introduci ng JLV</a> </p></li> | |
87 | <l i style="f ont-family : 'Segoe U I', sans-s erif;"><p style="lin e-height: 150%; | |
88 | font-fa mily: 'Seg oe UI', sa ns-serif;" ><a href=" Viewing_An nouncement s.htm" tit le="Viewin g_Announce ments.htm" >Viewing A nnouncemen ts</a></p> </li> | |
89 | <l i style="f ont-family : 'Segoe U I', sans-s erif;"><p style="lin e-height: 150%; | |
90 | font-fa mily: 'Seg oe UI', sa ns-serif;" ><a href=" System_Req uirements. htm" title ="System_R equirement s.htm">Sys tem Requir ements</a> </p></li> | |
91 | <l i style="f ont-family : 'Segoe U I', sans-s erif;"><p style="lin e-height: 150%; | |
92 | font-fa mily: 'Seg oe UI', sa ns-serif;" ><a href=" Viewing_Sy stem_Statu s_during_L og-in.htm" style="fo nt-family: 'Segoe UI ', sans-se rif;" titl e="Viewing _System_St atus_durin g_Log-in.h tm">Viewin g | |
93 | S ystem Stat us</a></p> </li> | |
94 | <l i style="f ont-family : 'Segoe U I', sans-s erif;"><p style="lin e-height: 150%; | |
95 | font-fa mily: 'Seg oe UI', sa ns-serif;" ><a href=" Setting_up _Accessibi lity.htm" style="fon t-family: 'Segoe UI' , sans-ser if;" title ="Setting_ up_Accessi bility.htm ">Setting | |
96 | u p 508 Acce ssibility< /a></p></l i> | |
97 | </ul> | |
98 | <p style=" line-heigh t: 150%; f ont-family : 'Segoe U I', sans-s erif;"> 60;</p> | |
99 | <p style=" line-heigh t: 150%; f ont-family : 'Segoe U I', sans-s erif;"><sp an | |
100 | s tyle="mso- fareast-fo nt-family: Calibri; mso-fareas t-theme-fo nt: minor- latin; | |
101 | m so-bidi-fo nt-family: 'Times Ne w Roman';" >A</span>d ditional r esources | |
102 | for VA us ers:</p> | |
103 | <ul style= "list-styl e: disc;"> | |
104 | <l i><p style ="line-hei ght: 150%; font-fami ly: 'Segoe UI', sans -serif;">< span | |
105 | style="fon t-size: 10 pt;"><font size="2" style="fon t-size:10p t;"><a hre f="https:/ / URL /pm/iehr/v ista_evolu tion/JLV/S itePages/H ome.aspx" target="_b lank" titl e="https:/ / URL /pm/iehr/v ista_evolu tion/JLV/S itePages/H ome.aspx"> VA JLV Tra ining Mate rials</a>< /font></sp an> | |
106 | < /p></li> | |
107 | <l i><p style ="line-hei ght: 150%; font-fami ly: 'Segoe UI', sans -serif;">< span | |
108 | style="fon t-size: 10 pt;"><font size="2" style="fon t-size:10p t;"><a hre f="https:/ / DNS . URL /Library/" target="_ blank" tit le="https: // DNS . URL /Library/" >VHA | |
109 | N ational De sktop Libr ary</a></f ont></span > </p></li > | |
110 | </ul> | |
111 | ||
112 | </body> | |
113 | </html> |
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