From either the
Patient Portal or the
Provider Portal,
you can use
Patient Search to
search for patient records. You can search for a patient using
DoD ID, patient
SSN, advanced search
options, or perform a family search.
The Patient Search dialog box also contains a list of patients in the
Recently Viewed Patients tab for
quick access to patient records.
Note: Depending on the user and the patient identifiers entered, JLV will utilize a different enterprise service for patient search:
Supported Searches
The following search combinations are supported in JLV:
DoD ID (EDIPI)
(Patient) SSN and Last Name
(Patient) SSN and DOB
Sponsor SSN and Last Name
Sponsor SSN and DOB
Last Name, First Name, DOB, and Gender (user must enter ALL identifiers)
Search Rules
When PDWS is utilized for patient search, users must adhere to the applicable rules and rule sets required for the PDWS interface:
Rule Set 1: When searching by SSN, the full 9 digit SSN must be entered and the Last Name or DOB must also be supplied. This is true for search by SSN (Patient) as well as Sponsor SSN.
Rule Set 2: If you don’t have the SSN identifier, you must supply ALL of the following identifiers: Last Name, First Name, DOB, and Gender. Blanks in any of the four required fields will cause an error.
A ten-digit string is required for telephone number.
When MVI is utilized for patient search, users must adhere to the applicable rules and rule sets required for the MVI interface:
The full first and last name are required when the patient’s SSN is entered.
When searching by SSN and name, entering the patient’s DOB in the search dialog is optional.
Note: If you are a VA user searching for a patient using SSN and patient name identifiers, the message No Results will appear under the Patient Search tab when the full first and last name are not entered. Re-enter the patient’s SSN along with the patient’s full first and last name in the fields provided.
To maintain patient context with AHLTA sessions, patient search is not available for JLV instances initiated from the AHLTA Viewer.
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