The JLV QoS Service (alternately referred to as the health monitor) monitors the status of services that JLV uses to connect to DoD, VA, and VLER data sources. The Health Monitor provides the system status updates displayed on the Login page before a user logs in and on the JLV portal pages after a user is authenticated and accesses JLV.
Possible system status error messages include:
When
all monitored systems and services are online and connected, a green
icon appears on the Login
page
next to status JLV data sources
are available. This status message will only appear on
the Login page.
When one or more monitored
systems or services are offline or unavailable, a yellow icon
appears next to the message, JLV
is having problems.
When the jMeadows Data Service
is unavailable, a red icon
appears next to the message JLV
is having problems. Users may not be able to log into JLV or
view patient data until the jMeadows connection is restored.
If a service is offline or unavailable, the status message includes a phone numbers and e-mail addresses to contact help.
Note: System status is different from connection status monitored for each clinical domain. Connection status notifications can be viewed through each widget. See Viewing Connection Status for more information.
Related topics: