# Permission Levels

V SS application utilized by the Voluntary Service Office staff utilizes an access role granted to the user for each facility to control access to application functionality. Each user access role has a set of predefined permissions associated with it and must be assigned a user access role before using the VSS application.

The National Administrator is the highest level and is responsible for nationwide VSS administration, including granting all levels of user access and maintaining all national lists and reports.

For more information on the access roles, refer to the CRUD Matrix.