# Manage Letter Templates

A ll “Tha nk You Letter” templates initial ly include de fau lt text in the letter. Facilities may choose touse the defau lt text or mod i fy the template(s).

1. Each facility currently has the ability to generate 5 types of “Thank You Letters.” This is based on the Donation Type. Letter Type 2 (Family Contact) is composed of two different letters. Therefore, there are 6 different letter templates that a user may modify:

· T ype 1 - Cash/Che c k/C red it Card/E-Donate In Memory Of

· Type 2 (a) - Family Contact (To Donor)

· T ype 2 (b) - Family Contact (To Famil y)

· T ype 3 - Cash/Che c k/C red it Card/E-Donate Not in Memory Of

· Type 4 - Activity Donation

· T ype 5 - Item Donation

2. A ll de fau lt text f or templ ates is based on the templates saved for CO (#101). Chang es can be made to the CO t emplate to update the de fau lt tex t (appropriate permissions are *required). Any changes made to the CO templates changes the de fau lt text f or all sites without customized templates.

3. After na v i gating to the “VSS Menu Bar,” select the “Manage Le tter Templates Screen.” The user is sho wn a list of the template types and has an option of templates. Upon ma k ing a selection, the user is presented w ith a screen to ed it the selected template and save changes.