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| 2 | v1603_release_60.zip\Docs | 177168 - Sprint 23 Defect Tests.docx | Thu Jun 21 16:12:18 2018 UTC |
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| 1 | 177168: Sp rint 23 De fect Tests | |||||
| 2 | ||||||
| 3 | Creation D ate: May 2, 2018 1: 00:05 PM ( UTC-05:00) Last Modif ied: May 1 5, 2018 8: 58:58 AM ( UTC-05:00) | |||||
| 4 | ||||||
| 5 | State: Dra ft | |||||
| 6 | Originator : Gibbons , Joel D. (Booz Alle n Hamilton )Owner: Ty pe: Manual | |||||
| 7 | Test Data: Unassign ed Descrip tion: Spr int 23 Def ect Tests | |||||
| 8 | Summary | |||||
| 9 | ||||||
| 10 | Categories | |||||
| 11 | Function: Unassigned | |||||
| 12 | Test Phase : Integrat ion Test | |||||
| 13 | ||||||
| 14 | Formal Rev iew | |||||
| 15 | ||||||
| 16 | ||||||
| 17 | General Co mments | |||||
| 18 | ||||||
| 19 | Manual Ste ps | |||||
| 20 | ||||||
| 21 | ||||||
| 22 | Step 1 | |||||
| 23 | Execution Step | |||||
| 24 | ||||||
| 25 | Descriptio n* | |||||
| 26 | ||||||
| 27 | PA | |||||
| 28 | 727913: VE FT INTERNA L: Request : Able to select a | |||||
| 29 | future Req uest date: | |||||
| 30 | ||||||
| 31 | Log into V EFT as a P atient Adv ocate (vrm cloud\ VEF TPA). | |||||
| 32 | ||||||
| 33 | From the D ashboard, open any I nteraction you own ( are the PA for). | |||||
| 34 | ||||||
| 35 | Fill out R equest Det ail fields for a new request: Descriptio n (any), F acility/Su b (629), P riority (a ny) | |||||
| 36 | ||||||
| 37 | Set the Re quest Date to the fu ture. | |||||
| 38 | ||||||
| 39 | Click Save . | |||||
| 40 | Expected R esults | |||||
| 41 | A warning banner pre sents sayi ng you can 't save a request wi th a futur e date. Co mments | |||||
| 42 | Validates | |||||
| 43 | ||||||
| 44 | Attachment s | |||||
| 45 | ||||||
| 46 | ||||||
| 47 | Step 2 | |||||
| 48 | ||||||
| 49 | ||||||
| 50 | ||||||
| 51 | Execution Step | |||||
| 52 | ||||||
| 53 | Descriptio n* | |||||
| 54 | ||||||
| 55 | PA | |||||
| 56 | 689792: VE FT UAT: Co ntacting E ntity "Oth er" | |||||
| 57 | shows "Oth er Descrip tion" fiel d in the C ontacting Entities g rid: | |||||
| 58 | ||||||
| 59 | Open any I nteraction from the dashboard, or create one from a Veteran tab, or cl ick ANON R OC | |||||
| 60 | ||||||
| 61 | In Contact ing Entiti es section , select t he Entity as 'Other' | |||||
| 62 | ||||||
| 63 | Verify the 'Contacti ng Entity Detail' fi eld is exp osed and r equired | |||||
| 64 | ||||||
| 65 | Note: the issue was that it wa s mislabel ed 'Other Descriptio n' | |||||
| 66 | Expected R esults | |||||
| 67 | 'Contactin g Entity D etail' fie ld is expo sed and re quired Not 'Other De scription' | |||||
| 68 | Comments | |||||
| 69 | Validates Attachment s | |||||
| 70 | ||||||
| 71 | ||||||
| 72 | Step 3 | |||||
| 73 | Execution Step | |||||
| 74 | ||||||
| 75 | Descriptio n* | |||||
| 76 | ||||||
| 77 | PA | |||||
| 78 | 688554: VE FT UAT: Co ntacting E ntities Gr id should | |||||
| 79 | populate S ub Contact ing Detail in value "Other Des cription/C ontacting Detail" fi eld (shoul d be merge d): | |||||
| 80 | ||||||
| 81 | Open any I nteraction from the dashboard, or create one from a Veteran tab, or cl ick ANON R OC | |||||
| 82 | ||||||
| 83 | In Contact ing Entiti es section , select t he Entity as 'Centra l Office' | |||||
| 84 | ||||||
| 85 | In Contact ing Entiti es section , select t he Sub Con tacting En tity as 'O ther' | |||||
| 86 | ||||||
| 87 | Verify the 'Contacti ng Entity Detail' fi eld is exp osed and r equired | |||||
| 88 | Note: the issue was that it wa s mislabel ed 'Other | |||||
| 89 | Descriptio n' | |||||
| 90 | ||||||
| 91 | ||||||
| 92 | ||||||
| 93 | In Contact ing Entiti es section , select t he Entity as | |||||
| 94 | 'Congressi onal' | |||||
| 95 | ||||||
| 96 | In Contact ing Entiti es section , select t he Sub Con tacting En tity as 'O ther' | |||||
| 97 | ||||||
| 98 | Verify the 'Contacti ng Entity Detail' fi eld is exp osed and r equired | |||||
| 99 | ||||||
| 100 | Note: the issue was that it wa s mislabel ed 'Other Descriptio n' | |||||
| 101 | ||||||
| 102 | Expected R esults | |||||
| 103 | 'Contactin g Entity D etail' fie ld is expo sed and re quired Not 'Other De scription' | |||||
| 104 | Comments | |||||
| 105 | Validates Attachment s | |||||
| 106 | ||||||
| 107 | ||||||
| 108 | Step 4 | |||||
| 109 | Execution Step | |||||
| 110 | ||||||
| 111 | Descriptio n* | |||||
| 112 | ||||||
| 113 | PA | |||||
| 114 | 688190: VE FT UAT: So me fields are not lo cked in a | |||||
| 115 | Summary se ction of t he Veteran form: Ope n any Inte raction fr om the das hboard. Op en the Vet eran sessi on tab. | |||||
| 116 | Verify the following fields ar e locked: | |||||
| 117 | ||||||
| 118 | "SSN", "Da te of Birt h", "Mobil e Phone", "Home Phon e", and "W ork Phone" | |||||
| 119 | Expected R esults | |||||
| 120 | Fields are locked: | |||||
| 121 | ||||||
| 122 | "SSN", "Da te of Birt h", "Mobil e Phone", "Home Phon e", and "W ork Phone" Comments | |||||
| 123 | Validates | |||||
| 124 | ||||||
| 125 | Attachment s | |||||
| 126 | ||||||
| 127 | ||||||
| 128 | Step 5 | |||||
| 129 | Execution Step | |||||
| 130 | ||||||
| 131 | ||||||
| 132 | ||||||
| 133 | Descriptio n* | |||||
| 134 | ||||||
| 135 | PA | |||||
| 136 | 668607: VE FT INTERNA L: Contact ing Entity | |||||
| 137 | Section an d Grid Iss ues on int eraction f orm: | |||||
| 138 | ||||||
| 139 | Open any I nteraction from the dashboard, or create one from a Veteran tab, or cl ick ANON R OC | |||||
| 140 | ||||||
| 141 | In Contact ing Entiti es section , select t he Entity as 'VISN' | |||||
| 142 | ||||||
| 143 | Enter the required C E fields. Save the C E and veri fy it popu lates in t he grid. | |||||
| 144 | ||||||
| 145 | Verify the CE fields are now r eset (no V ISN detail fields ar e present) . | |||||
| 146 | ||||||
| 147 | Select the Entity as 'Patient' | |||||
| 148 | ||||||
| 149 | Verify the patient n ame autopo pulates (a nd the pho ne number, if availa ble on the Veteran f orm). | |||||
| 150 | ||||||
| 151 | Select the Entity as 'Friend'. Verify t he CE name and numbe r fields c lear. | |||||
| 152 | ||||||
| 153 | Enter frie nd name an d number. Click Add Contactin g Entity. | |||||
| 154 | ||||||
| 155 | Verify the new entry is displa yed in the grid. | |||||
| 156 | Expected R esults | |||||
| 157 | CE fields are reset after savi ng VISN CE (no VISN detail fie lds are pr esent). | |||||
| 158 | ||||||
| 159 | When the E ntity as ' Patient', name/numbe r autopopu lates name /number cl ear when a nother Ent ity type i s selected Comments | |||||
| 160 | Validates | |||||
| 161 | ||||||
| 162 | Attachment s | |||||
| 163 | ||||||
| 164 | ||||||
| 165 | Step 6 | |||||
| 166 | Execution Step | |||||
| 167 | ||||||
| 168 | Descriptio n* | |||||
| 169 | ||||||
| 170 | PA | |||||
| 171 | 689798: VE FT UAT: VE FT Facilit y Column i s always | |||||
| 172 | blank on R equest Sum mary grid on Veteran form: | |||||
| 173 | ||||||
| 174 | Open any R equest fro m the dash board | |||||
| 175 | Select the link in t he Request Form (Rep ort of Con tact | |||||
| 176 | section) t o open the Interacti on form | |||||
| 177 | ||||||
| 178 | ||||||
| 179 | ||||||
| 180 | Scroll to the Reques t Summary grid. | |||||
| 181 | ||||||
| 182 | Verify the Sub-Facil ity column is popula ted on the grid for the reques t. | |||||
| 183 | ||||||
| 184 | Expected R esults | |||||
| 185 | Sub-Facili ty column is populat ed on the grid for t he request . Comments | |||||
| 186 | Validates | |||||
| 187 | ||||||
| 188 | Attachment s | |||||
| 189 | ||||||
| 190 | ||||||
| 191 | Step 7 | |||||
| 192 | Execution Step | |||||
| 193 | ||||||
| 194 | Descriptio n* | |||||
| 195 | ||||||
| 196 | PA | |||||
| 197 | 728007: VE FT INTERNA L: Default Queue Vie w | |||||
| 198 | Selection does not p ersist: | |||||
| 199 | ||||||
| 200 | Log into V EFT as a S ervice Lev el Advocat e (vrmclou d | |||||
| 201 | \VEFTSLA). | |||||
| 202 | ||||||
| 203 | Click QUEU ES from th e Ribbon. Note the default vi ew is Case s Availabl e to Work On | |||||
| 204 | ||||||
| 205 | In the Vie w selector , Click PA TS: Reques ts I Am Wo rking On | |||||
| 206 | ||||||
| 207 | Click the SET AS DEF AULT VIEW tool | |||||
| 208 | ||||||
| 209 | Click the View selec tor again. Observe that the t humbtack i con is pos itioned ne xt to the selected v iew. | |||||
| 210 | ||||||
| 211 | Click the Refresh bu tton in th e session tab toolba r (or dism iss the se ssion and open anoth er QUEUES session). | |||||
| 212 | Expected R esults | |||||
| 213 | Once selec ted as a d efault, th e view sel ection per sists when you open a new QUEU ES session . Comments | |||||
| 214 | Validates | |||||
| 215 | ||||||
| 216 | Attachment s | |||||
| 217 | ||||||
| 218 | ||||||
| 219 | Step 8 | |||||
| 220 | Execution Step | |||||
| 221 | ||||||
| 222 | Descriptio n* | |||||
| 223 | ||||||
| 224 | PA | |||||
| 225 | 727915: VE FT INTERNA L: Interac tion Close d | |||||
| 226 | record Mod ified By s et to W-fl ow owner ( ROC Histor y grid): | |||||
| 227 | ||||||
| 228 | ||||||
| 229 | ||||||
| 230 | Log into V EFT as a P atient Adv ocate (vrm cloud\ VEF TPA). | |||||
| 231 | ||||||
| 232 | Load any v eteran usi ng MVI Sea rch. Crea te an Inte raction wi th yoursel f as PA. | |||||
| 233 | ||||||
| 234 | Create a r equest on the Intera ction for yourself t o work. R esolve the request. | |||||
| 235 | ||||||
| 236 | Close the interactio n. Scroll to RoC Hi story and sort in re verse chro nological order. | |||||
| 237 | ||||||
| 238 | Inspect th e Modified By column for that record. | |||||
| 239 | ||||||
| 240 | ||||||
| 241 | Expected R esults | |||||
| 242 | Modified B y is set t o the VEFT System. C omments | |||||
| 243 | Validates | |||||
| 244 | ||||||
| 245 | Attachment s | |||||
| 246 | ||||||
| 247 | ||||||
| 248 | Step 9 | |||||
| 249 | Execution Step | |||||
| 250 | ||||||
| 251 | Descriptio n* | |||||
| 252 | ||||||
| 253 | PA | |||||
| 254 | 727912: VE FT INTERNA L: Interac tion: Able to | |||||
| 255 | select a f uture ROC date: | |||||
| 256 | ||||||
| 257 | Log into V EFT as a P atient Adv ocate (vrm cloud\ VEF TPA). | |||||
| 258 | ||||||
| 259 | From the R ibbon, sel ect Anonym ous ROC. | |||||
| 260 | ||||||
| 261 | Fill out R OC fields: Descripti on (any), Facility ( 629), Trea tment Stat us (Outpat ient). | |||||
| 262 | ||||||
| 263 | Set the co ntact date to the fu ture. Cli ck Save. | |||||
| 264 | Expected R esults | |||||
| 265 | A warning banner pre sents sayi ng you can 't save Ro C with a f uture date . Also, th e future d ate is era sed from t he field. | |||||
| 266 | Comments | |||||
| 267 | Validates Attachment s | |||||
| 268 | ||||||
| 269 | ||||||
| 270 | Step 10 | |||||
| 271 | Execution Step | |||||
| 272 | ||||||
| 273 | ||||||
| 274 | ||||||
| 275 | Descriptio n* | |||||
| 276 | ||||||
| 277 | PA | |||||
| 278 | 731404: VE FT INTERNA L: Deactiv ate unused | |||||
| 279 | workflow: | |||||
| 280 | ||||||
| 281 | Steps to V erify Fix: | |||||
| 282 | ||||||
| 283 | Log into V EFT as a P atient Adv ocate (vrm cloud\ VEF TPA). | |||||
| 284 | ||||||
| 285 | Create a n ew Request (from exi sting inte raction or new inter action). D o not sele ct Assigne d Service Line | |||||
| 286 | ||||||
| 287 | Verify ROC History i s created for Reques t Assigned . 4.Log in as System admin. | |||||
| 288 | Navigate t o Settings > System Jobs | |||||
| 289 | ||||||
| 290 | Verify no new Waitin g jobs exi st for new ly created Request. | |||||
| 291 | Expected R esults | |||||
| 292 | No new Wai ting jobs exist for newly crea ted Reques t. Comment s | |||||
| 293 | Validates | |||||
| 294 | ||||||
| 295 | Attachment s | |||||
| 296 | ||||||
| 297 | ||||||
| 298 | Step 11 | |||||
| 299 | Execution Step | |||||
| 300 | ||||||
| 301 | Descriptio n* | |||||
| 302 | ||||||
| 303 | PA | |||||
| 304 | 725760: Te st fix for 508 Patch failure - VEFT BPE/ | |||||
| 305 | SQL error saving Ano n ROC: | |||||
| 306 | ||||||
| 307 | Log in usi ng UDF, vr mcloud\vef tpa or vrm cloud\ vef tsla | |||||
| 308 | ||||||
| 309 | Select the ANONYMOUS ROC tool from the b anner. | |||||
| 310 | ||||||
| 311 | Verify a n ew Interac tion sessi on tab is opened. | |||||
| 312 | ||||||
| 313 | b. | |||||
| 314 | 3. | |||||
| 315 | Verify Sta tus Reason is Open. | |||||
| 316 | ||||||
| 317 | Enter requ ired field s for the ROC: | |||||
| 318 | ||||||
| 319 | a.Descript ion = any text | |||||
| 320 | b.Facility = any (I used 629) | |||||
| 321 | ||||||
| 322 | ||||||
| 323 | ||||||
| 324 | Contacting Entity Na me = any | |||||
| 325 | ||||||
| 326 | Contacting Entity Nu mber = any | |||||
| 327 | ||||||
| 328 | 4.Click Sa ve. | |||||
| 329 | ||||||
| 330 | Expected R esults: In teraction would save without e rror. | |||||
| 331 | ||||||
| 332 | Expected R esults | |||||
| 333 | Interactio n saves wi thout erro r (was get ting BPE). Comments | |||||
| 334 | Validates | |||||
| 335 | ||||||
| 336 | Attachment s | |||||
| 337 | ||||||
| 338 | ||||||
| 339 | Step 12 | |||||
| 340 | Execution Step | |||||
| 341 | ||||||
| 342 | Descriptio n* | |||||
| 343 | ||||||
| 344 | PA | |||||
| 345 | 725773: Te st fix for 508 Patch failure - VEFT | |||||
| 346 | Generic SQ L Error wh en saving unassigned Interacti on: | |||||
| 347 | ||||||
| 348 | Log in usi ng UDF, vr mcloud\vef tpa or vrm cloud\ vef tsla | |||||
| 349 | ||||||
| 350 | Select the DASHBOARD tool from the banne r. | |||||
| 351 | ||||||
| 352 | Double-cli ck on any item in th e Unassign ed VEFT In teractions (top grid ) | |||||
| 353 | ||||||
| 354 | Acknowledg e warnings if necess ary | |||||
| 355 | ||||||
| 356 | The Intera ction sess ion tab is opened; S tatus Reas on is Open . | |||||
| 357 | ||||||
| 358 | Enter requ ired field s for the ROC: | |||||
| 359 | Method of Contact De tail (if b lank) = an y text b. | |||||
| 360 | 5. | |||||
| 361 | Patient Ad vocate = y our login | |||||
| 362 | ||||||
| 363 | Click Save . | |||||
| 364 | Expected R esults: In teraction would save without | |||||
| 365 | error. | |||||
| 366 | Expected R esults | |||||
| 367 | Interactio n saves wi thout erro r. New St atus=Assig ned. | |||||
| 368 | ||||||
| 369 | Comments | |||||
| 370 | ||||||
| 371 | ||||||
| 372 | ||||||
| 373 | Validates | |||||
| 374 | ||||||
| 375 | Attachment s | |||||
| 376 | ||||||
| 377 | Step 13 | |||||
| 378 | Execution Step | |||||
| 379 | ||||||
| 380 | Descriptio n* | |||||
| 381 | ||||||
| 382 | PADefect 7 31856: Ema ils not be ing sent t o Assigned Service L ine distri bution: | |||||
| 383 | ||||||
| 384 | INFO: | |||||
| 385 | ||||||
| 386 | Emails are not being sent to t he outlook distribut ion groups for the a ssigned se rvice line s. | |||||
| 387 | ||||||
| 388 | From addre ss should be no repl y email PI I - the VE FT System account | |||||
| 389 | ||||||
| 390 | Verificati on procedu re: | |||||
| 391 | ||||||
| 392 | Create an Anonymous ROC Intera ction at f acility 62 9 with you rself as t he PA. | |||||
| 393 | ||||||
| 394 | Add a prio rity reque st and ass ign it to the Admini strative S L for 629B Y. | |||||
| 395 | ||||||
| 396 | Using REPO RTS > Adva nced Find, open the most recen t Email Me ssage. | |||||
| 397 | ||||||
| 398 | Verify the CRISIS em ail is Fro m VEFT, VE FTSystem t o the Admi n-629BY gr oup, with DO NOT Rep ly in the body. | |||||
| 399 | ||||||
| 400 | AS VEFTSL, find (in QUEUES) an d self-ass ign the re quest. Add Resolutio n Activity . Resolve the Reque st. | |||||
| 401 | ||||||
| 402 | Backas VEF TPA, open the resolv ed request (My reque sts due fo r PA, reve rse chron sort) | |||||
| 403 | ||||||
| 404 | Add a Reje ct Resolut ion activi ty and cli ck REJECT RESOLUTION . | |||||
| 405 | ||||||
| 406 | Log in usi ng IE as t he Adminis trator. O pen the Se rvice Line test user account. | |||||
| 407 | ||||||
| 408 | Using REPO RTS > Adva nced Find, open the most recen t Email Me ssage. | |||||
| 409 | ||||||
| 410 | Verify the CRISIS/re jected ema il is From VEFT, VEF TSystem to the SL Us er, with D O NOT Repl y in the b ody. | |||||
| 411 | ||||||
| 412 | ||||||
| 413 | ||||||
| 414 | Expected R esults | |||||
| 415 | Emails are From VEFT , VEFTSyst em for bot h notifica tion and r ejection C omments | |||||
| 416 | Validates | |||||
| 417 | ||||||
| 418 | Attachment s | |||||
| 419 | ||||||
| 420 | ||||||
| 421 | Step 14 | |||||
| 422 | Execution Step | |||||
| 423 | ||||||
| 424 | Descriptio n* | |||||
| 425 | ||||||
| 426 | PA | |||||
| 427 | Defect 730 015: Canno t see team 's in prog ress | |||||
| 428 | items in q ueue view: | |||||
| 429 | ||||||
| 430 | As VEFTPA, add two r equests As signed to the Admini strative S ervice Lin e | |||||
| 431 | ||||||
| 432 | As VEFTSLA , log in a nd find th e first re quest in t he QUEUES (available to work). | |||||
| 433 | ||||||
| 434 | Right-clic k and sele ct Pick to assign th e request to yoursel f. | |||||
| 435 | ||||||
| 436 | As VEFTSL, log in an d examine the QUEUES (availabl e to work) . | |||||
| 437 | ||||||
| 438 | Select the PATS: All Requests i n Selected Queuesvie w | |||||
| 439 | ||||||
| 440 | Verify you can see t he request claimed b y the SLA as well as requests you're wor king. | |||||
| 441 | Expected R esults | |||||
| 442 | Able to se e other te am members items in progress C omments | |||||
| 443 | Validates | |||||
| 444 | ||||||
| 445 | Attachment s | |||||
| 446 | ||||||
| 447 | ||||||
| 448 | Step 15 | |||||
| 449 | Execution Step | |||||
| 450 | ||||||
| 451 | Descriptio n* | |||||
| 452 | ||||||
| 453 | PA | |||||
| 454 | 736283: Mi ssing code AC01: | |||||
| 455 | ||||||
| 456 | 1. As a PA , open any active re quest from the dashb oard. | |||||
| 457 | 2. Click i n the Code field and hit the D elete key if it's | |||||
| 458 | populated. | |||||
| 459 | ||||||
| 460 | ||||||
| 461 | ||||||
| 462 | 3. Type "a c" in the field and hit the En ter key. | |||||
| 463 | ||||||
| 464 | Verify the "AC01 - S cheduled A ppointment Excessive Wait" pop ulates at the top of the list. | |||||
| 465 | ||||||
| 466 | Expected R esults | |||||
| 467 | "AC01 - Sc heduled Ap pointment Excessive Wait" popu lates as a code. Com ments | |||||
| 468 | Validates | |||||
| 469 | ||||||
| 470 | Attachment s | |||||
| 471 | ||||||
| 472 | Associated E-Signatu res | |||||
| 473 | ||||||
| 474 | ||||||
| 475 | SignedActi onSignerCo mmentAddit ional Info rmation |
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