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| 1 | Fri Jun 22 18:30:52 2018 UTC | ||
| 2 | v1603_release_60.zip\Docs | 176814 - 618204_ Print Interactions_ Fields to be printed.docx | Thu Jun 21 15:37:00 2018 UTC |
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| 1 | 176814: 61 8204: Prin t Interact ions: Fiel ds to be p rinted | |||||
| 2 | ||||||
| 3 | Creation D ate: May 1, 2018 4: 58:18 AM ( UTC-05:00) Last Modif ied: May 1 , 2018 5:0 6:54 AM (U TC-05:00) | |||||
| 4 | ||||||
| 5 | State: Dra ft | |||||
| 6 | Originator : Gibbons , Joel D. (Booz Alle n Hamilton )Owner: Ty pe: Manual | |||||
| 7 | Test Data: Unassigne d | |||||
| 8 | ||||||
| 9 | Descriptio n: 618204 : Print In teractions : Fields t o be print ed | |||||
| 10 | ||||||
| 11 | Summary | |||||
| 12 | ||||||
| 13 | Categories | |||||
| 14 | Function: Unassigned | |||||
| 15 | Test Phase : Integrat ion Test | |||||
| 16 | ||||||
| 17 | Formal Rev iew | |||||
| 18 | ||||||
| 19 | ||||||
| 20 | General Co mments | |||||
| 21 | ||||||
| 22 | Manual Ste ps | |||||
| 23 | ||||||
| 24 | ||||||
| 25 | Step 1 | |||||
| 26 | Execution Step | |||||
| 27 | ||||||
| 28 | Descriptio n* | |||||
| 29 | ||||||
| 30 | PA | |||||
| 31 | Open any i nteraction from the dashboard. | |||||
| 32 | Set the de scription to multipl e lines, s et PA, add multiple CEs (inclu ding VISN) | |||||
| 33 | Populate t he ROC ful ly. | |||||
| 34 | ||||||
| 35 | Add multip le Request s - descri ption has multiple l ines, at l east one h as named e mployee | |||||
| 36 | ||||||
| 37 | Open a req uest and a dd multipl e activiti es with di fferent co ntact meth ods/descri ptions. | |||||
| 38 | Resolve th e request. | |||||
| 39 | ||||||
| 40 | Open anoth er request . Add a na med employ ee. Add an activity. Dismiss the reques t tab. | |||||
| 41 | Expected R esults | |||||
| 42 | Detailed i nteraction with requ ests is pr epared | |||||
| 43 | ||||||
| 44 | Comments | |||||
| 45 | ||||||
| 46 | ||||||
| 47 | ||||||
| 48 | Validates | |||||
| 49 | ||||||
| 50 | Attachment s | |||||
| 51 | ||||||
| 52 | ||||||
| 53 | Step 2 | |||||
| 54 | Execution Step | |||||
| 55 | ||||||
| 56 | Descriptio n* | |||||
| 57 | ||||||
| 58 | PA | |||||
| 59 | Click the Print Inte raction bu tton on th e | |||||
| 60 | session ta b banner. | |||||
| 61 | Verify tha t a new se ssion tab is added | |||||
| 62 | with headi ng Print, and the Pr int Reason is requir ed. | |||||
| 63 | ||||||
| 64 | Select the Other rea son. Verif y the Othe r Print Re ason field is now ex posed and required. | |||||
| 65 | ||||||
| 66 | Enter some thing dist inct in th e Other Pr int Reason . Click th e Print In teraction button. | |||||
| 67 | ||||||
| 68 | Verify a p rint repor t is gener ated, and that the r eport can be exporte d to a PDF . | |||||
| 69 | Expected R esults | |||||
| 70 | Interactio n can be p rinted | |||||
| 71 | ||||||
| 72 | Comments | |||||
| 73 | Validates | |||||
| 74 | Attachment s | |||||
| 75 | ||||||
| 76 | ||||||
| 77 | Step 3 | |||||
| 78 | Execution Step | |||||
| 79 | ||||||
| 80 | Descriptio n* | |||||
| 81 | ||||||
| 82 | PA | |||||
| 83 | Verify the Interacti on fields are printe d: | |||||
| 84 | Interactio n Number V eteran | |||||
| 85 | Status Rea son | |||||
| 86 | Report of Contact De scription Method of Contact | |||||
| 87 | ||||||
| 88 | ||||||
| 89 | ||||||
| 90 | Facility | |||||
| 91 | Date of Co ntact Pati ent Advoca te Treatme nt Status | |||||
| 92 | ||||||
| 93 | Expected R esults Int eraction f ields are printed | |||||
| 94 | Comments V alidates | |||||
| 95 | Attachment s | |||||
| 96 | ||||||
| 97 | ||||||
| 98 | Step 4 | |||||
| 99 | Execution Step | |||||
| 100 | ||||||
| 101 | Descriptio n* | |||||
| 102 | ||||||
| 103 | PA | |||||
| 104 | Verify tha t ALL the CEs are do cumented: | |||||
| 105 | CE Name | |||||
| 106 | CE Phone N umber CE D etails | |||||
| 107 | Sub CE | |||||
| 108 | VISN Detai ls | |||||
| 109 | Expected R esults | |||||
| 110 | CE fields are printe d | |||||
| 111 | ||||||
| 112 | Comments | |||||
| 113 | Validates | |||||
| 114 | Attachment s | |||||
| 115 | ||||||
| 116 | ||||||
| 117 | Step 5 | |||||
| 118 | Execution Step | |||||
| 119 | ||||||
| 120 | Descriptio n* | |||||
| 121 | ||||||
| 122 | PA | |||||
| 123 | Verify the Interacti on History printed: | |||||
| 124 | --All even ts | |||||
| 125 | ||||||
| 126 | ||||||
| 127 | ||||||
| 128 | --Interact ion / Requ est Number | |||||
| 129 | --Event ty pe | |||||
| 130 | --User | |||||
| 131 | --Modified by | |||||
| 132 | ||||||
| 133 | ||||||
| 134 | Expected R esults | |||||
| 135 | Interactio n History fields are printed C omments | |||||
| 136 | Validates | |||||
| 137 | ||||||
| 138 | Attachment s | |||||
| 139 | ||||||
| 140 | ||||||
| 141 | Step 6 | |||||
| 142 | Execution Step | |||||
| 143 | ||||||
| 144 | Descriptio n* | |||||
| 145 | ||||||
| 146 | PA | |||||
| 147 | Verify tha t ALL of t he associa ted Reques ts | |||||
| 148 | are docume nted: Requ est Number Veteran | |||||
| 149 | Status Rea son Reques t Descript ion Reques t Facility Request S ub Facilit y Assigned Service L ine Assign ed VISN Re quest Date | |||||
| 150 | Due Date | |||||
| 151 | Expected R esults | |||||
| 152 | Request fi elds are p rinted | |||||
| 153 | ||||||
| 154 | Comments | |||||
| 155 | ||||||
| 156 | ||||||
| 157 | ||||||
| 158 | Validates | |||||
| 159 | ||||||
| 160 | Attachment s | |||||
| 161 | ||||||
| 162 | Associated E-Signatu res | |||||
| 163 | ||||||
| 164 | ||||||
| 165 | SignedActi onSignerCo mmentAddit ional Info rmation |
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