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| # | Location | File | Last Modified |
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| 1 | Fri Jun 22 18:30:28 2018 UTC | ||
| 2 | v1603_release_60.zip\Docs | 176407 - VCCM_6_S#693204_Add Veteran Interactions_Request Grid On Veteran Form.docx | Thu Jun 21 14:59:29 2018 UTC |
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| 1 | 176407: VC CM_6_S#693 204_Add Ve teran Inte ractions/R equest Gri d On Veter an Form | |||||
| 2 | Creation D ate: Apr 26, 2018 1 0:54:07 AM (UTC-05:0 0)Last Mod ified: Apr 26, 2018 11:11:46 A M (UTC-05: 00) | |||||
| 3 | ||||||
| 4 | State: App roved | |||||
| 5 | Originator : Pribyl, Brent (BA H)Owner: | |||||
| 6 | Type: Manu al | |||||
| 7 | Test Data: Unassigne d | |||||
| 8 | ||||||
| 9 | Descriptio n: As a C RM User, I would lik e to see a ll existin g Interact ions and r equests cr eated for a Veteran on the Vet eran form so that I can quickl y identify previous activities /calls mad e and dete rmine if t hey have a lready cal led on the same issu e/question recently | |||||
| 10 | ||||||
| 11 | Add a coll apsible "I nteraction s/Request" grid onto the Veter an form ca lled "Cont act Histor y", displa yed under the Summar y section | |||||
| 12 | Keep pagin ation | |||||
| 13 | Keep Searc h function ality - Si ngle searc h box that searches on all fie lds in gri d | |||||
| 14 | Sort by mo st recent on top | |||||
| 15 | Columns ar e: | |||||
| 16 | Created On (date and time) | |||||
| 17 | Callback N umber | |||||
| 18 | Reason for Request | |||||
| 19 | Interactio n Type e D irection | |||||
| 20 | Agent | |||||
| 21 | First Call Resolutio n | |||||
| 22 | Interactio n Link | |||||
| 23 | Request Li nk | |||||
| 24 | Owner (Req uest) | |||||
| 25 | Modified O n (Request ) | |||||
| 26 | Status (Re quest) | |||||
| 27 | Provide re quest link to open a nd have fu ll functio nality to assign to self, reso lve, add F YI, Create actions t aken, crea te progres s note, vi ew medicat ions list (and trans fer the se lected med ication to the PN), have acces s to the n otes grid on the req uest form | |||||
| 28 | ||||||
| 29 | Summary | |||||
| 30 | ||||||
| 31 | Categories | |||||
| 32 | Function: Unassigned | |||||
| 33 | Test Phase : Develope r Test | |||||
| 34 | ||||||
| 35 | Formal Rev iew | |||||
| 36 | ||||||
| 37 | ||||||
| 38 | General Co mments | |||||
| 39 | ||||||
| 40 | Manual Ste ps | |||||
| 41 | ||||||
| 42 | ||||||
| 43 | Step 1 | |||||
| 44 | Execution Step | |||||
| 45 | ||||||
| 46 | Descriptio n* | |||||
| 47 | In the VCC M CRM appl ication, l og-in to t he system as an FTP CCA/TAN/Ph armacy/Pha rmacyTech test user | |||||
| 48 | ||||||
| 49 | Expected R esults | |||||
| 50 | The user i s able to log-in as a FTP CCA/ TAN/Pharma cy/Pharmac yTech test user Comm ents | |||||
| 51 | Validates | |||||
| 52 | ||||||
| 53 | ||||||
| 54 | ||||||
| 55 | Attachment s | |||||
| 56 | ||||||
| 57 | ||||||
| 58 | Step 2 | |||||
| 59 | Execution Step | |||||
| 60 | ||||||
| 61 | Descriptio n* | |||||
| 62 | Click on M VI Search from the U SD ribbon | |||||
| 63 | ||||||
| 64 | Expected R esults | |||||
| 65 | The user i s directed to the MV I search p age Commen ts | |||||
| 66 | Validates | |||||
| 67 | ||||||
| 68 | Attachment s | |||||
| 69 | ||||||
| 70 | ||||||
| 71 | Step 3 | |||||
| 72 | Execution Step | |||||
| 73 | ||||||
| 74 | Descriptio n* | |||||
| 75 | Search for a Veteran (by trait s or EDIPI ) | |||||
| 76 | ||||||
| 77 | Test Veter an Record: George VC CMAlberts 333624237, 10/18/197 4 Expected Results | |||||
| 78 | Veteran re cord is re trieved fr om MVI. Co mments | |||||
| 79 | Validates | |||||
| 80 | ||||||
| 81 | Attachment s | |||||
| 82 | ||||||
| 83 | ||||||
| 84 | Step 4 | |||||
| 85 | Execution Step | |||||
| 86 | ||||||
| 87 | Descriptio n* | |||||
| 88 | Click on t he test fa cility for the Veter an record | |||||
| 89 | ||||||
| 90 | Expected R esults | |||||
| 91 | An interac tion is ge nerated al ong with V eteran Inf o and Medi cal Charts tabs Comm ents | |||||
| 92 | Validates | |||||
| 93 | ||||||
| 94 | Attachment s | |||||
| 95 | ||||||
| 96 | ||||||
| 97 | Step 5 | |||||
| 98 | Execution Step | |||||
| 99 | ||||||
| 100 | Descriptio n* | |||||
| 101 | Click on V eteran tab on the to p of the f orm | |||||
| 102 | ||||||
| 103 | ||||||
| 104 | ||||||
| 105 | Step 6 | |||||
| 106 | Execution Step | |||||
| 107 | ||||||
| 108 | Descriptio n* | |||||
| 109 | User navig ates to th e 'Contact History' section lo cated unde r the Summ ary sectio n | |||||
| 110 | ||||||
| 111 | Expected R esults | |||||
| 112 | Contact Hi story sect ion is dis played Com ments | |||||
| 113 | Validates | |||||
| 114 | ||||||
| 115 | Attachment s | |||||
| 116 | ||||||
| 117 | ||||||
| 118 | Step 7 | |||||
| 119 | Execution Step | |||||
| 120 | ||||||
| 121 | Descriptio n* | |||||
| 122 | User verfi ies the fo llowing in the Conta ct History grid: | |||||
| 123 | ||||||
| 124 | ||||||
| 125 | -The grid displays a paginatio n and also a Search functional ity (singl e search b ox that se arches on all fields of the gr id) | |||||
| 126 | ||||||
| 127 | -Sorted by most rece nt on top (Modified On) | |||||
| 128 | ||||||
| 129 | -The follo wing colum ns are lis ted | |||||
| 130 | ||||||
| 131 | Created On (date and time) | |||||
| 132 | ||||||
| 133 | Callback N umber | |||||
| 134 | ||||||
| 135 | Reason for Request | |||||
| 136 | ||||||
| 137 | Interactio n Type e D irection | |||||
| 138 | Agent | |||||
| 139 | ||||||
| 140 | First Call Resolutio n | |||||
| 141 | ||||||
| 142 | Interactio n (Link) | |||||
| 143 | ||||||
| 144 | Request (L ink) | |||||
| 145 | ||||||
| 146 | Owner (Req uest) | |||||
| 147 | ||||||
| 148 | Modified O n (Request ) | |||||
| 149 | ||||||
| 150 | Status (Re quest) | |||||
| 151 | ||||||
| 152 | ||||||
| 153 | ||||||
| 154 | Step 8 | |||||
| 155 | Execution Step | |||||
| 156 | ||||||
| 157 | Descriptio n* | |||||
| 158 | User click s on the I nteraction Link or t he Request Link and it will ta ke the use r to eithe r the Inte raction fo rm or the Request fo rm and wil l have ful l function ality if o n the Requ est form ( assign to self, reso lve, add F YI, create actions t ake, creat e progress note, vie w med list , etc) | |||||
| 159 | ||||||
| 160 | Expected R esults | |||||
| 161 | User is ab le to clic k on the I nteraction Link or R equest lin k and the applicatio n takes th e user to the approp riate form and allow s the user to have f ull functi onality if on the Re quest form | |||||
| 162 | ||||||
| 163 | Comments V alidates | |||||
| 164 | Attachment s | |||||
| 165 | ||||||
| 166 | Associated E-Signatu res | |||||
| 167 | ||||||
| 168 | ||||||
| 169 | SignedActi onSignerCo mmentAddit ional Info rmation |
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