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| 1 | Fri Jun 22 18:29:58 2018 UTC | ||
| 2 | v1603_release_60.zip\Docs | 175455 - Interim VEFT Regression Test.docx | Thu Jun 21 13:57:57 2018 UTC |
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| 1 | 175455: In terim VEFT Regressio n Test | |||||
| 2 | ||||||
| 3 | Creation D ate: Apr 20, 2018 1 1:13:01 AM (UTC-05:0 0)Last Mod ified: Apr 20, 2018 11:18:46 A M (UTC-05: 00) | |||||
| 4 | ||||||
| 5 | State: Dra ft | |||||
| 6 | Originator : Gibbons , Joel D. (Booz Alle n Hamilton )Owner: Ty pe: Manual | |||||
| 7 | Test Data: Unassigne d | |||||
| 8 | ||||||
| 9 | Descriptio n: Interi m VEFT Reg ression Te st - compl ete proced ure is und er constru ction and will take the form o f a suite | |||||
| 10 | ||||||
| 11 | Summary | |||||
| 12 | ||||||
| 13 | Categories | |||||
| 14 | Function: Unassigned | |||||
| 15 | Test Phase : Integrat ion Test | |||||
| 16 | ||||||
| 17 | Formal Rev iew | |||||
| 18 | ||||||
| 19 | ||||||
| 20 | General Co mments | |||||
| 21 | ||||||
| 22 | ||||||
| 23 | Step 1 | |||||
| 24 | Execution Step | |||||
| 25 | ||||||
| 26 | Descriptio n*Manual S teps | |||||
| 27 | ||||||
| 28 | ||||||
| 29 | ||||||
| 30 | ||||||
| 31 | ||||||
| 32 | PA | |||||
| 33 | Pre-requis ites | |||||
| 34 | If you are changing environmen ts, clear cache and delete tem porary int ernet file s. | |||||
| 35 | ||||||
| 36 | Emails are set to ro ute to the tester(s) . | |||||
| 37 | PA | |||||
| 38 | Log In: | |||||
| 39 | Splash Scr een | |||||
| 40 | Double-cli ck the USD icon on y our deskto p or task bar. | |||||
| 41 | ||||||
| 42 | Verify the Unified S ervice Des k splashsc reen pops up. | |||||
| 43 | Quickly cl ick the Ch ange Crede ntials lin k in the b ottom/righ t of the s plash scre en. | |||||
| 44 | ||||||
| 45 | Verify the USD Login modal bui lds. Enter the follo wing: | |||||
| 46 | ||||||
| 47 | Deployment Type: On- premises | |||||
| 48 | ||||||
| 49 | ||||||
| 50 | ||||||
| 51 | ||||||
| 52 | ||||||
| 53 | ||||||
| 54 | Server URL for INT/ QA access (use URLfo r the Trai ning envir onment) | |||||
| 55 | ||||||
| 56 | Authentica tion Sourc e: Active Directory | |||||
| 57 | ||||||
| 58 | User Name: DNS | |||||
| 59 | ||||||
| 60 | Password: (as dissem inated) | |||||
| 61 | Domain: le ave blank | |||||
| 62 | ||||||
| 63 | Click the checkbox t o Display list of av ailable or ganization s | |||||
| 64 | Click the Login butt on. | |||||
| 65 | Verify the USD Organ izations m odal build s. | |||||
| 66 | PA | |||||
| 67 | Log In: | |||||
| 68 | Select Env ironment, Session Lo gin | |||||
| 69 | Select the intended environmen t and clic k the Logi n button. Verify the USD Splas hcreen re- displays. | |||||
| 70 | After less than a mi nute, veri fy the spl ash screen disappear s and the USD GUI bu ilds. | |||||
| 71 | ||||||
| 72 | You may ha ve to clic k it in yo ur task ba r to bring it to the top. | |||||
| 73 | Click the maximize i con at the top right . | |||||
| 74 | ||||||
| 75 | Verify the following banner to ols displa y: PATIENT SEARCH, A NONYMOUS R OC, DASHBO ARDS | |||||
| 76 | ||||||
| 77 | ||||||
| 78 | Step 2 | |||||
| 79 | Execution Step | |||||
| 80 | ||||||
| 81 | Descriptio n* | |||||
| 82 | ||||||
| 83 | Click on t he DASHBOA RDS | |||||
| 84 | tool in th e banner. | |||||
| 85 | ||||||
| 86 | Verify a D ASHBOARD s ession sta rts, and t hat you ar e prompted for your user id an d password . | |||||
| 87 | ||||||
| 88 | After ente ring, veri fy the das hboard pop ulates wit h four con tainers (s croll to t he right). | |||||
| 89 | ||||||
| 90 | Expected R esults | |||||
| 91 | Per "verif y" stateme nts in the procedure . Comments | |||||
| 92 | Validates | |||||
| 93 | ||||||
| 94 | Attachment s | |||||
| 95 | ||||||
| 96 | ||||||
| 97 | ||||||
| 98 | ||||||
| 99 | ||||||
| 100 | PA | |||||
| 101 | MVI Search : Negative Response, Create Co ntact | |||||
| 102 | Search By Traits - N egative- S SN 333mmdd yy, NOSUCH CUSTOMER | |||||
| 103 | ||||||
| 104 | Click the PATIENT SE ARCH tool on the ban ner. Verif y a new se ssion is c reated wit h label MV I SEARCH | |||||
| 105 | ||||||
| 106 | Enter the errant SSN /First/ La st in the Section 1 fields. Hi t Search i n Section 1. | |||||
| 107 | ||||||
| 108 | Verify no hit is ret urned in S ection 3 ( Your searc h in MVI d id not fin d any reco rds matchi ng the sea rch criter ia.) | |||||
| 109 | ||||||
| 110 | Verify the Create Co ntact butt on is disp layed unde r the Vete ran Not Fo und? headi ng. | |||||
| 111 | ||||||
| 112 | ||||||
| 113 | ||||||
| 114 | ||||||
| 115 | Click the Create Con tact | |||||
| 116 | button. Ve rify an er ror popup displays i nstructing you to en ter a DOB. | |||||
| 117 | ||||||
| 118 | Enter a va lid DOB. C lick Creat e Contact. | |||||
| 119 | ||||||
| 120 | Verify a n ew Veteran session i s displaye d with the data ente red in the MVI Searc h (ssn, na me, DOB) | |||||
| 121 | ||||||
| 122 | Dismiss th e session tab(I don' t know wha t to do wi th a custo mer create d this way ) | |||||
| 123 | PA | |||||
| 124 | MVI Search : Traits | |||||
| 125 | Search By Traits- e. g., SSN 33 3946512, A NDREW VCCM BRONSON | |||||
| 126 | ||||||
| 127 | Click the PATIENT SE ARCH tool on the ban ner. Verif y a new se ssion is c reated wit h tab labe l MVI SEAR CH | |||||
| 128 | ||||||
| 129 | Enter the SSN/First/ Last in th e Section 1 fields. Hit Search in Sectio n 1. | |||||
| 130 | ||||||
| 131 | Verify hit returned correspond s to the i ntended Ve teran (tak es a few s econds). | |||||
| 132 | ||||||
| 133 | Verify the facilitie s load aft er the cus tomer hit is receive d (takes a few secon ds). | |||||
| 134 | ||||||
| 135 | Verify at least one facility i s listed u nder the v eteran hit . | |||||
| 136 | PA | |||||
| 137 | MVI Search : Addition al Traits | |||||
| 138 | Search By Traits - | |||||
| 139 | Addn'l Se arch Crite ria- e.g., SSN 33362 4237 Last: VCCMALBER TS | |||||
| 140 | MotherMaid en: LAROCH E | |||||
| 141 | ||||||
| 142 | ||||||
| 143 | ||||||
| 144 | ||||||
| 145 | Click the PATIENT SE ARCH | |||||
| 146 | tool on th e banner. Verify a n ew session is created with labe l MVI SEAR CH | |||||
| 147 | ||||||
| 148 | Enter the SSN and La st Name in the Secti on 1 field s. | |||||
| 149 | ||||||
| 150 | Expand the Additiona l Search C riteria. E nter the M other's Ma iden Name field. | |||||
| 151 | Hit Search in Sectio n 1. | |||||
| 152 | ||||||
| 153 | Verify a h it is retu rned in Se ction 3. Wait for f acilities to populat e. Verify at least one facili ty is list ed. | |||||
| 154 | ||||||
| 155 | Click the Reset butt on in Sect ion 1. Ver ify all fi elds in Se ctions 1 & 3 are cle ared. | |||||
| 156 | PA | |||||
| 157 | MVI Search : EDIPI, | |||||
| 158 | Sensitive, Multiple Facilities | |||||
| 159 | Search By EDIPI - 16 07998538, VCCMDUNN, KENNETH | |||||
| 160 | Enter the EDIPI in t he Section 2 field. Hit Search in Sectio n 2. | |||||
| 161 | ||||||
| 162 | Verify hit returned correspond s to the i ntended Ve teran, and facilitie s expose u nder the h it. | |||||
| 163 | ||||||
| 164 | Verify mul tiple faci lities (98 8- DAYT20 and 991-SL C4) are | |||||
| 165 | listed und er the vet eran hit i n Section 3. | |||||
| 166 | Double-cli ck a facil ity. | |||||
| 167 | Verify | |||||
| 168 | ||||||
| 169 | the MVI SE ARCH sessi on is rena med to the Vet's nam e, | |||||
| 170 | ||||||
| 171 | ||||||
| 172 | Step 3 | |||||
| 173 | Execution Step | |||||
| 174 | ||||||
| 175 | Descriptio n* | |||||
| 176 | ||||||
| 177 | the Vetera n Alerts s ession tab is active , and | |||||
| 178 | ||||||
| 179 | integratio ns proceed (i.e., lo ad spinner s). | |||||
| 180 | ||||||
| 181 | Perform ac knowledgem ent (sensi tive veter an) when t he warning displays. | |||||
| 182 | ||||||
| 183 | Expected R esults | |||||
| 184 | Per "verif y" stateme nts in the procedure . Comments | |||||
| 185 | Validates | |||||
| 186 | ||||||
| 187 | Attachment s | |||||
| 188 | ||||||
| 189 | ||||||
| 190 | ||||||
| 191 | ||||||
| 192 | ||||||
| 193 | PA | |||||
| 194 | Navigation : Session Tabs | |||||
| 195 | Verify the session l abel is no w the vete ran's name , and two session ta bs are pre sent (Vete ran & Medi cal Charts ) | |||||
| 196 | Verify the active se ssion tab is Veteran , and vete ran inform ation is d isplayed. | |||||
| 197 | ||||||
| 198 | Click the Medical Ch arts sessi on tab. Ve rify the f ocus chang es to that tab (vert ical set o f chart bu ttons). | |||||
| 199 | ||||||
| 200 | Dismiss th e Medical Charts ses sion tab ( X in tab l abel). Ver ify the ta b dismisse s and Vete ran tab is active. | |||||
| 201 | Click the Create Int eraction b utton on t he top/lef t of the s ession win dow. | |||||
| 202 | ||||||
| 203 | Verify an Interactio n session tab is cre ated. Dism iss it. | |||||
| 204 | ||||||
| 205 | ||||||
| 206 | ||||||
| 207 | ||||||
| 208 | Verify the tab dismi sses and | |||||
| 209 | Veteran ta b is activ e. | |||||
| 210 | PA | |||||
| 211 | Navigation : Sessions | |||||
| 212 | Select PAT IENT SEARC H | |||||
| 213 | from the b anner. | |||||
| 214 | ||||||
| 215 | Verify a n ewsession is created with labe l MVI SEAR CH, and th at it has focus (hig hlighted t ab). | |||||
| 216 | ||||||
| 217 | Verify the previous session wi th the loa ded vetera n is still available /selectabl e, but not in focus. | |||||
| 218 | ||||||
| 219 | Add a thir d session by clickin g ANONYMOU S ROC from the banne r and wait ing for it to build. | |||||
| 220 | ||||||
| 221 | Verify the previous sessions a re still a vailable/s electable, but not i n focus. | |||||
| 222 | ||||||
| 223 | Add a four th session by clicki ng DASHBOA RDS from t he banner and waitin g for it t o build. | |||||
| 224 | ||||||
| 225 | Verify the previous sessions a re still a vailable/s electable, but not i n focus. | |||||
| 226 | ||||||
| 227 | Add a fift h session by clickin g DASHBOAR DS again f rom the ba nner and w aiting for it to bui ld. | |||||
| 228 | ||||||
| 229 | Verify the previous sessions a re still a vailable/s electable, but not i n focus. | |||||
| 230 | ||||||
| 231 | Attempt to add a six th session by clicki ng any too l from the banner. | |||||
| 232 | ||||||
| 233 | ||||||
| 234 | ||||||
| 235 | ||||||
| 236 | Verify the warning f or | |||||
| 237 | Session Co unt Exceed ed pops up . Acknowle dge it. | |||||
| 238 | ||||||
| 239 | Dismiss th e most rec ent four s essions, l eaving onl y the vete ran you lo aded earli er. | |||||
| 240 | PA | |||||
| 241 | Navigation : | |||||
| 242 | Session Ta b Toolbar | |||||
| 243 | Select the Create In teraction button at the top of the sessi on tab. | |||||
| 244 | Verify a N ew Interac tion sessi on tab is opened. | |||||
| 245 | ||||||
| 246 | Verify the SAVE tool is displa yed near t he top of the sessio n tab. | |||||
| 247 | ||||||
| 248 | Note - oth er tools w ill appear there as the test p rogresses, like ASSI GN TO SELF , ACCEPT R ESOLUTION, etc. | |||||
| 249 | PA | |||||
| 250 | Navigation : | |||||
| 251 | Side Navig ation Pane | |||||
| 252 | While stil l in the N ew Interac tion sessi on tab, cl ick the "> " icon at the top le ft of the session ta b window. | |||||
| 253 | Verify the side navi gation pan e exposes, and lists specific summary da ta for the Veteran. | |||||
| 254 | ||||||
| 255 | Collapse t he side na vigation p ane by cli cking the "<" icon t o the top/ right of t he pane. | |||||
| 256 | ||||||
| 257 | Verify the pane is n ow collaps ed. | |||||
| 258 | PA | |||||
| 259 | Navigation : Form Bas ics | |||||
| 260 | While stil l in the N ew Interac tion sessi on tab, cl ick any se ction titl e (leftmos t blue hea ders). | |||||
| 261 | Verify the section w ill expand /collapse with subse quent clic ks. | |||||
| 262 | ||||||
| 263 | ||||||
| 264 | ||||||
| 265 | ||||||
| 266 | Enter CTRL -S to atte mpt to | |||||
| 267 | save the i nteraction . Verify a Save was attempted: | |||||
| 268 | ||||||
| 269 | A diagnost ic warning is displa yed in the bottom/ri ght next t o the Save icon. | |||||
| 270 | ||||||
| 271 | An error i con is dis played nex t to each required f ield with a prompt m essage pop up. | |||||
| 272 | PA | |||||
| 273 | Navigation : Keyboard Shortcuts | |||||
| 274 | While stil l in the N ew Interac tion sessi on tab, ve rify that the follow ing keyboa rd shortcu ts are fun ctional: | |||||
| 275 | ||||||
| 276 | Move throu gh fields within the forms: Ta b | |||||
| 277 | ||||||
| 278 | Move to th e previous option, o ption grou p, or fiel d: Shift + Tab | |||||
| 279 | Open or se lect a fie ld: Enter | |||||
| 280 | ||||||
| 281 | Move betwe en options in an ope n list: Ar rows | |||||
| 282 | ||||||
| 283 | Close fiel d value op tion or ca ncel comma nd: Esc | |||||
| 284 | ||||||
| 285 | Manually r efresh the page: F5 | |||||
| 286 | ||||||
| 287 | Expected R esults | |||||
| 288 | Per "verif y" stateme nts in the procedure . Comments | |||||
| 289 | Validates | |||||
| 290 | ||||||
| 291 | Attachment s | |||||
| 292 | ||||||
| 293 | ||||||
| 294 | ||||||
| 295 | Step 4 | |||||
| 296 | Execution Step | |||||
| 297 | ||||||
| 298 | Descriptio n* | |||||
| 299 | ||||||
| 300 | PA | |||||
| 301 | Veteran: F lashes/Sen sitivity | |||||
| 302 | Veteran Fl ashes: Loa d MIMS, BO B - SSN 33 3363333usi ng PATIENT | |||||
| 303 | SEARCH, Pr eferred Fa cility | |||||
| 304 | ||||||
| 305 | Verify the Deceased Veteran wa rning disp lays durin g load. Ac knowledge it. Dismis s session. | |||||
| 306 | Veteran Fl ashes:Load VCCMBYRD, PETER - E DIPI160799 8511using PATIENT SE ARCH, | |||||
| 307 | Preferred Facility | |||||
| 308 | ||||||
| 309 | Verify the High Risk For Suici dewarning displays d uring load . Acknowle dge it. Di smiss sess ion. | |||||
| 310 | Sensitive Veteran: L oad | |||||
| 311 | VCCMCAMPBE LL CRAIG | |||||
| 312 | - SSN33383 6565using PATIENT SE ARCH | |||||
| 313 | ||||||
| 314 | Verify the Sensitive Veteran w arning dis plays duri ng load, a dvising of audit log ging. Ack nowledge i t. | |||||
| 315 | PA | |||||
| 316 | Veteran: | |||||
| 317 | Form, Warn ings | |||||
| 318 | After the Veteran lo ads (from the previo us step), verify | |||||
| 319 | the Vetera nsession t ab is disp layed. | |||||
| 320 | ||||||
| 321 | Verify war ning banne rs: Vet Fa cility is not the sa me as User 's, and Ho me facilit y does not have a VI SN. | |||||
| 322 | PA | |||||
| 323 | Veteran: S ummary | |||||
| 324 | Verify the SSN, DoB, NoK, and Remarks ar e populate d in the S ummaryVETE RAN INFORM ATION | |||||
| 325 | ||||||
| 326 | Verify the PHONE NUM BERS & CUR RENT | |||||
| 327 | ||||||
| 328 | ||||||
| 329 | ||||||
| 330 | ||||||
| 331 | ADDRESS ar e populate d | |||||
| 332 | (not the m obile phon e) | |||||
| 333 | ||||||
| 334 | Verify the FACILITY INFO is po pulated (n ot the VIS N). | |||||
| 335 | ||||||
| 336 | Verify the TEMPORARY ADDRESS i s unpopula ted, and w hen you cl ick it, al l fields a re locked. | |||||
| 337 | PA | |||||
| 338 | Veteran: | |||||
| 339 | Provider I nformation | |||||
| 340 | Verify tha t the Prov ider Infor mationsect ion presen ts expande d. | |||||
| 341 | ||||||
| 342 | Verify a P ACT is ass igned and the select ion is loc ked. | |||||
| 343 | ||||||
| 344 | Verify a P CP is assi gned and l ocked. | |||||
| 345 | ||||||
| 346 | Verify mem bers of th e PACT are identifie d (name an d role) in the grid displayed. | |||||
| 347 | PA | |||||
| 348 | Veteran: C ontact His tory | |||||
| 349 | Verify tha t the Cont act Histor ysection p resents ex panded. | |||||
| 350 | ||||||
| 351 | Verify the history g rid lists all contac ts associa ted with t his Vetera n, to incl ude: | |||||
| 352 | ||||||
| 353 | Contacts f rom VEFT/ VOICE | |||||
| 354 | ||||||
| 355 | Contacts f rom ROCs o n Interact ions | |||||
| 356 | ||||||
| 357 | Contacts f rom Activi ties enter ed on Requ ests | |||||
| 358 | PA | |||||
| 359 | Veteran: | |||||
| 360 | Eligibilit y Informat ion | |||||
| 361 | Verify the Eligibili ty Informa tionsectio n is expos ed; all fi elds are l ocked: | |||||
| 362 | ||||||
| 363 | Primary El igibility Code: SC 5 0-100% | |||||
| 364 | ||||||
| 365 | ||||||
| 366 | ||||||
| 367 | ||||||
| 368 | Enrollment Priority Group: nul l | |||||
| 369 | Patient Ty pe: Vetera n Service Connected: Yes SC Pe rcent: 50 Unemployab le: false Dental Inj ury: null Medication Co-Pay: n ull | |||||
| 370 | Outpatient Visit Co- Pay: null | |||||
| 371 | Is Veteran Insured: No | |||||
| 372 | PA | |||||
| 373 | Veteran: | |||||
| 374 | Communicat ion Prefer ences | |||||
| 375 | & Transpor tation | |||||
| 376 | Verify the Communica tion Prefe rences & T ransportat ionsection presents collapsed. Expand i t by click ing on it. | |||||
| 377 | ||||||
| 378 | Toggle any of the in fo on the section. | |||||
| 379 | ||||||
| 380 | Verify the Disk icon at the bo ttom right flashes " unsaved ch anges". | |||||
| 381 | ||||||
| 382 | Click on t he save ic on (bottom /right) or click CTR L- S. | |||||
| 383 | Verify the form save s. Optiona l: | |||||
| 384 | Click PATI ENT SEARCH | |||||
| 385 | and reload the custo mer in a n ew session . | |||||
| 386 | ||||||
| 387 | ||||||
| 388 | ||||||
| 389 | ||||||
| 390 | Expand | |||||
| 391 | theCommuni cation Pre ferences & Transport ationsecti on. | |||||
| 392 | ||||||
| 393 | Verify tha t the info you toggl ed has bee n saved in VEFT. | |||||
| 394 | Dismiss th is new ses sion. | |||||
| 395 | PA | |||||
| 396 | Veteran: | |||||
| 397 | Interactio n Summary | |||||
| 398 | Verify tha t the Inte raction Su mmarysecti on present s collapse d. Expand it by cli cking on i t. | |||||
| 399 | ||||||
| 400 | Verify the summary i s populate d with Int eractions. | |||||
| 401 | Optional: | |||||
| 402 | ||||||
| 403 | Sort on ev ery field except Det ails. Veri fy the Int eraction S ummary is sortable. | |||||
| 404 | ||||||
| 405 | Verify pag ination: c lick on th e blue tri angle to g o to suseq uent pages . | |||||
| 406 | PA | |||||
| 407 | Veteran: | |||||
| 408 | Live Updat es | |||||
| 409 | Click on t he Create Interactio n button a t the top/ left of t he Veteran session t ab. | |||||
| 410 | ||||||
| 411 | Verify the new Inter action ses sion tab b uilds and focuses. | |||||
| 412 | ||||||
| 413 | Fill out r equired fi elds in RO C section. Click Sav e. Verify the Intera ction save s without error. | |||||
| 414 | ||||||
| 415 | Open the V eteran ses sion tab a nd refresh (F5). Wai t for refr esh to com plete. | |||||
| 416 | Expand the Contact H istory and verify th e contact info | |||||
| 417 | ||||||
| 418 | ||||||
| 419 | ||||||
| 420 | ||||||
| 421 | from the n ew interac tion is | |||||
| 422 | displayed in the gri d. | |||||
| 423 | ||||||
| 424 | Expand the Interacti on Summary and verif y the new interactio n is displ ayed in th e grid. | |||||
| 425 | PA | |||||
| 426 | Medical Ch arts: Gene ral | |||||
| 427 | Load VCCMD INKEBERRY, FRED - ED IPI 160799 8503(SCDs, Notes | |||||
| 428 | with Adden dum) | |||||
| 429 | Click Sess ion | |||||
| 430 | VCCMDINKEB ERRY, | |||||
| 431 | FREDand cl ick the Me dical Char t session tab. | |||||
| 432 | ||||||
| 433 | Verify the Medical C hart sessi on tab ope ns and pro vides a ve rtical set of button s. | |||||
| 434 | ||||||
| 435 | Click on a ny of the buttons an d verify t he "busy s pinner" di splays whi le in prog ress. | |||||
| 436 | ||||||
| 437 | Verify the informati on loads a nd is disp layed in g rid format . | |||||
| 438 | PA | |||||
| 439 | Medical Ch arts: Setu p | |||||
| 440 | Load VCCMD INKEBERRY, FRED - ED IPI 160799 8503(SCDs, Notes | |||||
| 441 | with Adden dum) | |||||
| 442 | Load VCCMS MITH, FRAN K | |||||
| 443 | - EDIPI 16 07998520 - | |||||
| 444 | Facility 9 87 - CHEY6 (all char ts except Imaging/La bs) FAILIN G SCDs | |||||
| 445 | LoadVCCMAL BERTS, GEO RGESSN 333 624237 | |||||
| 446 | (has Imagi ng and Lab s) | |||||
| 447 | ||||||
| 448 | LoadVCCMCA SEY, BRIAN SSN 333871 234 | |||||
| 449 | (has Disch arges) | |||||
| 450 | ||||||
| 451 | ||||||
| 452 | PA | |||||
| 453 | Medical Ch arts: SCD button, Pr oblems but ton | |||||
| 454 | Click Sess ion | |||||
| 455 | VCCMDINKEB ERRY, | |||||
| 456 | FREDand cl ick the Me dical Char t session tab. | |||||
| 457 | ||||||
| 458 | Click the SC Disabil itiesbutto n. | |||||
| 459 | ||||||
| 460 | Verify Eli gibility a nd Individ ual Disabi lity grids build/pop ulate (50- 100% | |||||
| 461 | - 50% Hear ing loss, 30% PTSD) | |||||
| 462 | Click theP roblemsbut ton. | |||||
| 463 | ||||||
| 464 | Verify Act ive Proble ms grid bu ilds/popul ates (5 en tries). | |||||
| 465 | PA | |||||
| 466 | Medical Ch arts: Note s button, Addendum | |||||
| 467 | Continue S ession | |||||
| 468 | VCCMDINKEB ERRY, | |||||
| 469 | FREDand cl ick the Me dical Char t session tab. | |||||
| 470 | Click the Notesbutto n. | |||||
| 471 | ||||||
| 472 | Verify Not es grid bu ilds/ popu lates (sev eral paged entries). | |||||
| 473 | ||||||
| 474 | Click on a ny Info ic on in the Note Text column. | |||||
| 475 | Verify the Notes Det ail modal builds. Cl ose the mo dal. | |||||
| 476 | Addendum: | |||||
| 477 | Click on t he Addendu m column h eader unti l the adde nda are on top. | |||||
| 478 | ||||||
| 479 | Click one of the Add enda. Veri fy the Aut hor/Date/ Content ar e dislayed . | |||||
| 480 | Click on t he popup l ine. | |||||
| 481 | Verify the Addendum Detail | |||||
| 482 | ||||||
| 483 | ||||||
| 484 | ||||||
| 485 | ||||||
| 486 | is display ed. Close the | |||||
| 487 | popup moda l. | |||||
| 488 | PA | |||||
| 489 | Medical Ch arts: Note s button, | |||||
| 490 | Dates / So rt / Searc h / Pagina tion / Fil ter | |||||
| 491 | Continue S ession | |||||
| 492 | VCCMDINKEB ERRY, | |||||
| 493 | FREDon the Medical C hart sessi on tab. | |||||
| 494 | Sort: | |||||
| 495 | Click on a ny column header. Ve rify all l ines are s orted in A -Z order. | |||||
| 496 | Click the same heade r. | |||||
| 497 | Verify all lines are sorted in reverse o rder. | |||||
| 498 | Date Range : | |||||
| 499 | Observe # entries be ing displa yed. | |||||
| 500 | ||||||
| 501 | Restrict d ate range: set End D ate before most rece nt entry D ate. Clic kReload Da ta. Verify fewer ent ries now. | |||||
| 502 | ||||||
| 503 | Extend dat e range: r estore End Date & se t Start ye ar to 2015 . ClickRe load Data. | |||||
| 504 | Verify mor e entries now. | |||||
| 505 | Search: | |||||
| 506 | Enter "sub stance" in the Searc h box. Ver ify only e ntries wit h that str ing (not c ase sensit ive) are d isplayed. | |||||
| 507 | Clear the Search box . | |||||
| 508 | Verify gri d reverts to origina l entries. | |||||
| 509 | Filter: | |||||
| 510 | Click the filter box at the bo ttom of th e Facility column. | |||||
| 511 | ||||||
| 512 | ||||||
| 513 | ||||||
| 514 | ||||||
| 515 | Wherever y ou see thi s box, | |||||
| 516 | you can fi lter. | |||||
| 517 | ||||||
| 518 | Select one of the fa cilities t o filter. Verify onl y records for that f acility ar e displaye d. | |||||
| 519 | ||||||
| 520 | Clear the filter by selecting the top (b lank) opti on. | |||||
| 521 | Verify gri d reverts to origina l entries. | |||||
| 522 | Pagination : | |||||
| 523 | Select the Next (or 2) button to see the second pa ge. Select Previous (or 1) to go to the original p age. | |||||
| 524 | ||||||
| 525 | In the Sho w (top/lef t) pulldow n, select 100 entrie s per grid . Verify grid redra ws with al l data. | |||||
| 526 | PA | |||||
| 527 | Medical Ch arts: Orde rs button, Appointme nts button , Medicati ons button | |||||
| 528 | Continue S ession | |||||
| 529 | VCCMDINKEB ERRY, | |||||
| 530 | FREDon the Medical C hart sessi on tab. | |||||
| 531 | ||||||
| 532 | Click the Ordersbutt on. Verify grid buil ds/populat es. | |||||
| 533 | ||||||
| 534 | Click on t he Info ic on for any Order. V erify the Orders Det ail modal builds. Di smiss the modal. | |||||
| 535 | ||||||
| 536 | Click theA ppointment sbutton. V erify grid builds/po pulates. | |||||
| 537 | ||||||
| 538 | Extend dat e range: s et Start y ear to 201 5. Click R eload Data . Verify m ore entrie s now. | |||||
| 539 | ||||||
| 540 | Click theM edications button. Ve rify grid builds/pop ulates. | |||||
| 541 | ||||||
| 542 | ||||||
| 543 | ||||||
| 544 | ||||||
| 545 | Click on t he Info ic on | |||||
| 546 | for any en try Verify the Medic ations Det ail modal builds. Di smiss the modal. | |||||
| 547 | PA | |||||
| 548 | Medical Ch arts: Post ings butto n, Allergi es button, Labs butt on, Consul ts button, | |||||
| 549 | Non-VA Med s button, Vitals but ton | |||||
| 550 | Click tab: Session | |||||
| 551 | VCCMREYNOL DS, | |||||
| 552 | GARYand cl ick the Me dical Char t session tab. | |||||
| 553 | Click the Postingsbu tton. | |||||
| 554 | ||||||
| 555 | Verify Pos tings grid builds/ p opulates ( several pa ged entrie s). | |||||
| 556 | ||||||
| 557 | Click on a ny Info ic on in the Posting/Sp ecial Mess age column . Verify t he Detail modal buil ds. Close the modal. | |||||
| 558 | Click theA llergiesbu tton. | |||||
| 559 | ||||||
| 560 | Verify gri d builds/ populates (2 entries ). | |||||
| 561 | ||||||
| 562 | Click on a ny Info ic on in the Causative Agent colu mn. Verify the Detai l modal bu ilds. Clos e the moda l. | |||||
| 563 | Click the Labsbutton . | |||||
| 564 | ||||||
| 565 | Verify gri d builds/ populates (7 entries ). | |||||
| 566 | ||||||
| 567 | Click on a ny Info ic on in the Results co lumn. Veri fy the Det ail modal builds. | |||||
| 568 | Close the modal. | |||||
| 569 | Click theC onsultsbut ton. | |||||
| 570 | ||||||
| 571 | Verify gri d builds/ populates (2 entries ). | |||||
| 572 | ||||||
| 573 | ||||||
| 574 | ||||||
| 575 | ||||||
| 576 | Click theN on-VA | |||||
| 577 | Medsbutton . | |||||
| 578 | ||||||
| 579 | Verify gri d builds/ populates (2 entries ). | |||||
| 580 | Click theV italsbutto n. | |||||
| 581 | ||||||
| 582 | Verify gri d builds/ populates (10 entrie s). | |||||
| 583 | PA | |||||
| 584 | Medical Ch arts: Imag ing button | |||||
| 585 | Click tab: Session | |||||
| 586 | VCCMALBERT S, | |||||
| 587 | GEORGEand click the Medical Ch art sessio n tab. | |||||
| 588 | Click the Imagingbut ton. | |||||
| 589 | ||||||
| 590 | Verify gri d builds/ populates (several p aged entri es). | |||||
| 591 | ||||||
| 592 | Click on a ny Info ic on in the Report col umn. Verif y the Deta il modal b uilds. | |||||
| 593 | Close the modal. | |||||
| 594 | PA | |||||
| 595 | Medical Ch arts: Disc harges but ton | |||||
| 596 | Click tab: Session | |||||
| 597 | VCCMCASEY, BRIANand | |||||
| 598 | click the Medical Ch art sessio n tab. | |||||
| 599 | Click the Discharges button. | |||||
| 600 | ||||||
| 601 | Verify gri d builds. Set Start Date to 20 16 and cli ck Reload Data. Veri fy grid po pulates (o ne entry). | |||||
| 602 | ||||||
| 603 | Click on a ny Info ic on in the Note colum n. Verify the Detail modal bui lds. Close the modal . | |||||
| 604 | ||||||
| 605 | Expected R esults | |||||
| 606 | Per "verif y" stateme nts in the procedure . Comments | |||||
| 607 | ||||||
| 608 | ||||||
| 609 | ||||||
| 610 | Validates | |||||
| 611 | ||||||
| 612 | Attachment s | |||||
| 613 | ||||||
| 614 | Step 5 | |||||
| 615 | Execution Step | |||||
| 616 | ||||||
| 617 | Descriptio n* | |||||
| 618 | ||||||
| 619 | PA | |||||
| 620 | ||||||
| 621 | ||||||
| 622 | ||||||
| 623 | ||||||
| 624 | ||||||
| 625 | ||||||
| 626 | ||||||
| 627 | ||||||
| 628 | ||||||
| 629 | ||||||
| 630 | ||||||
| 631 | ||||||
| 632 | ||||||
| 633 | ||||||
| 634 | ||||||
| 635 | ||||||
| 636 | ||||||
| 637 | ||||||
| 638 | ||||||
| 639 | ||||||
| 640 | ||||||
| 641 | ||||||
| 642 | ||||||
| 643 | ||||||
| 644 | ||||||
| 645 | ||||||
| 646 | ||||||
| 647 | ||||||
| 648 | ||||||
| 649 | ||||||
| 650 | ||||||
| 651 | PA | |||||
| 652 | Dashboard: General | |||||
| 653 | ||||||
| 654 | ||||||
| 655 | ||||||
| 656 | ||||||
| 657 | ||||||
| 658 | ||||||
| 659 | ||||||
| 660 | ||||||
| 661 | ||||||
| 662 | ||||||
| 663 | ||||||
| 664 | ||||||
| 665 | ||||||
| 666 | ||||||
| 667 | ||||||
| 668 | ||||||
| 669 | ||||||
| 670 | ||||||
| 671 | ||||||
| 672 | ||||||
| 673 | ||||||
| 674 | ||||||
| 675 | ||||||
| 676 | ||||||
| 677 | ||||||
| 678 | Dashboard: | |||||
| 679 | ||||||
| 680 | Unassigned VEFT Inte ractions | |||||
| 681 | Click on t he DASHBOA RDS tool i n the bann er. | |||||
| 682 | Verify the DASHBOARD session i s displaye d with fou r containe rs (grids) . | |||||
| 683 | ||||||
| 684 | Verify the user can expand the dashboard selection dropdown, and selec tions incl ude: | |||||
| 685 | ||||||
| 686 | Patient Ad vocate Das hboard | |||||
| 687 | Verify the first gri d view def aults toUn assignedVE FT Interac tions at M y VAMC. | |||||
| 688 | ||||||
| 689 | Verify the second gr id view de faults to Unassigned Interacti ons at My VAMC. | |||||
| 690 | ||||||
| 691 | Verify the third gri d view def aults to M y Requests Due for P A. | |||||
| 692 | ||||||
| 693 | Verify the fourth gr id view de faults to My Interac tions In P rogress fo r PA. | |||||
| 694 | ||||||
| 695 | Verify the first gri d view def aults to U nassignedV EFT | |||||
| 696 | Interactio ns at My V AMC. | |||||
| 697 | ||||||
| 698 | Verify the grid show s all VEFT Interacti ons in the user’s Fa cility tha t do not h ave an Ass igned PA. | |||||
| 699 | ||||||
| 700 | ||||||
| 701 | ||||||
| 702 | ||||||
| 703 | Verify the default s ort is | |||||
| 704 | by Priorit y (1-Crisi s on top) then by In teracted O n (oldest on top). | |||||
| 705 | Verify oth er views i nclude: | |||||
| 706 | Assigned V EFT Intera ctions at My VAMC | |||||
| 707 | - Interact ions in th e user’s F acility th at have an Assigned PA | |||||
| 708 | PA | |||||
| 709 | Dashboard: | |||||
| 710 | Unassigned Interacti ons | |||||
| 711 | Verify the second gr id view de faults to Unassigned Interacti ons at My VAMC. | |||||
| 712 | ||||||
| 713 | Verify the grid show s all Inte ractions i n the user ’s Facilit y that do not have a n Assigned PA | |||||
| 714 | ||||||
| 715 | Verify the default s ort is byI nteracted On(oldest on top). | |||||
| 716 | ||||||
| 717 | Verify the re are no other view selection s. | |||||
| 718 | PA | |||||
| 719 | Dashboard: My Reques ts | |||||
| 720 | Verify the third gri d view def aults to M y Requests Due for P A. | |||||
| 721 | ||||||
| 722 | Verify the grid show s all clos ed Request s where th e user is the Patien t Advocate on the pa rent Inter action. | |||||
| 723 | ||||||
| 724 | Verify the default s ort is byD ue Date(ol dest on to p). | |||||
| 725 | Verify oth er views i nclude: | |||||
| 726 | Closed Req uests at M y VAMC - s hows all | |||||
| 727 | closed Req uests in t he user’s facility. | |||||
| 728 | My Closed Requests f or PA- sho ws all clo sed | |||||
| 729 | ||||||
| 730 | ||||||
| 731 | ||||||
| 732 | ||||||
| 733 | Requests w here the u ser | |||||
| 734 | is the PA on the par ent Intera ction | |||||
| 735 | Requests D ue at My V AMC- shows all activ e Requests in the us er’s facil ity. | |||||
| 736 | PA | |||||
| 737 | Dashboard: | |||||
| 738 | My Interac tions | |||||
| 739 | Verify the fourth gr id view de faults to My Interac tions In P rogress fo r PA. | |||||
| 740 | ||||||
| 741 | Verify the grid show s all acti ve Interac tions wher e the user is the Pa tient Advo cate | |||||
| 742 | ||||||
| 743 | Verify the default s ort is byI nteracted On(oldest on top). | |||||
| 744 | Verify oth er views i nclude: | |||||
| 745 | Closed Int eractions at My VAMC - shows al l closed I nteraction s n the us er’s facil ity | |||||
| 746 | My Closed Interactio ns for PA- shows all closed In teractions where the user is t he PA | |||||
| 747 | Interactio ns In Prog ress at My VAMC- sho ws all act ive Intera ctions in the user’s facility with an As signed PA | |||||
| 748 | PA | |||||
| 749 | Dashboard: Live Upda tes: My In teractions | |||||
| 750 | Scroll to view the f ourthgrid: My Intera ctions In Progress f or PA | |||||
| 751 | ||||||
| 752 | Note the t otal numbe r of inter actions in this grid . | |||||
| 753 | ||||||
| 754 | Select any live vete ran sessio n and clic k on the V eteran ses sion tab. | |||||
| 755 | ||||||
| 756 | ||||||
| 757 | ||||||
| 758 | ||||||
| 759 | Select the Create In teraction | |||||
| 760 | button at the top/le ft of the session ta b. | |||||
| 761 | ||||||
| 762 | Verify a n ew Interac tion sessi on tab is added and is in focu s. | |||||
| 763 | ||||||
| 764 | Selec t Me thod of Co ntact = Ph one, Facil ity = 629, and provi de Contact ing Entity info. | |||||
| 765 | ||||||
| 766 | Click Save . Note th at your us er name ha s auto- po pulated in the Patie nt Advocat e field. | |||||
| 767 | ||||||
| 768 | Click the Dashboard session an d refresh (F5). | |||||
| 769 | ||||||
| 770 | Note that the total number of interactio ns in theM y | |||||
| 771 | Interactio ns In Prog ress for P Agrid has incremente d. | |||||
| 772 | ||||||
| 773 | Sort the g rid to pla ce the mos t recent i nteraction on top. V erify it i s the | |||||
| 774 | interactio n recently created. | |||||
| 775 | PA | |||||
| 776 | Dashboard: | |||||
| 777 | Live Updat es: Unassi gned Inter actions | |||||
| 778 | Scroll to the Unassi gned Inter actions at My VAMCgr id in the Dashboard. | |||||
| 779 | ||||||
| 780 | Note the t otal numbe r of inter actions in the grid. | |||||
| 781 | ||||||
| 782 | Return to the Intera ction sess ion tab fo r the sele cted veter an session . | |||||
| 783 | ||||||
| 784 | Delete the Patient A dvocate se lection an d leave it blank. Cl ick Save. | |||||
| 785 | ||||||
| 786 | Click the Dashboard session an d refresh (F5). | |||||
| 787 | ||||||
| 788 | ||||||
| 789 | ||||||
| 790 | ||||||
| 791 | Note that the total number of interactio ns in | |||||
| 792 | theUnassig ned Intera ctions at My VAMCgri d has incr emented. | |||||
| 793 | ||||||
| 794 | Sort the g rid to pla ce the mos t recent i nteraction on top. V erify it i s the | |||||
| 795 | interactio n recently created. | |||||
| 796 | PA | |||||
| 797 | Dashboard: | |||||
| 798 | Live Updat es: | |||||
| 799 | Unassigned VEFT Inte ractions | |||||
| 800 | Scroll to the Unassi gned VEFT Interactio ns at My V AMCgrid in the Dashb oard. | |||||
| 801 | ||||||
| 802 | Note the t otal numbe r of inter actions in the grid, as well a s the Unas signed VEF T Interact ions at My VAMCgrid. | |||||
| 803 | ||||||
| 804 | Return to the Intera ction sess ion tab fo r the sele cted veter an session . | |||||
| 805 | ||||||
| 806 | Set the Me thod of Co ntact = VE FT. Note that the M ethod of C ontact Det ail field is now req uired. | |||||
| 807 | ||||||
| 808 | Enter any text in th e Detail f ield. Clic k Save. | |||||
| 809 | ||||||
| 810 | Click the Dashboard session an d refresh (F5). | |||||
| 811 | Note that the total | |||||
| 812 | # of inter actions in theUnassi gned Inter actions at My VAMC g rid has de cremented. | |||||
| 813 | ||||||
| 814 | Note that the total # of inter actions in the Unass igned VEFT | |||||
| 815 | Interactio ns at My V AMC | |||||
| 816 | grid has i ncremented . | |||||
| 817 | ||||||
| 818 | ||||||
| 819 | ||||||
| 820 | ||||||
| 821 | Sort the g rid to pla ce the mos t recent i nteraction on top. V erify it i s the | |||||
| 822 | interactio n recently created. | |||||
| 823 | PA | |||||
| 824 | Dashboard: | |||||
| 825 | Live Updat es: | |||||
| 826 | My Request s Due for PA | |||||
| 827 | Scroll to the My Req uests Due for PAgrid in the Da shboard. | |||||
| 828 | ||||||
| 829 | Note the t otal numbe r of inter actions in the grid. | |||||
| 830 | ||||||
| 831 | Return to the Intera ction sess ion tab fo r the sele cted veter an session . | |||||
| 832 | ||||||
| 833 | Set the Pa tient Advo cate field to yourse lf and cli ck Save. | |||||
| 834 | ||||||
| 835 | Create a s elf-assign ed Request : | |||||
| 836 | ||||||
| 837 | Scroll to the Reques t Detail s ection of the Intera ction form . | |||||
| 838 | Enter "Reg ression | |||||
| 839 | <date>" in the Reque st Descrip tion. | |||||
| 840 | ||||||
| 841 | The Reques t Facility and Sub-F acility to 629. | |||||
| 842 | ||||||
| 843 | Leave the Service Li ne and Ass ign to VPA C fields u ntouched. | |||||
| 844 | Set the Pr iority to 1-Crisis. Verify tha t the Requ est | |||||
| 845 | Date is to day, and t he Due | |||||
| 846 | Date is 10 business days from today. | |||||
| 847 | ||||||
| 848 | In the Cod e field, t ype "SC01" and hit r eturn. The | |||||
| 849 | ||||||
| 850 | ||||||
| 851 | ||||||
| 852 | ||||||
| 853 | "SC01 - No t Treated. .." code | |||||
| 854 | auto-popul ates. Sele ct it. | |||||
| 855 | ||||||
| 856 | Click theA dd Request button. | |||||
| 857 | ||||||
| 858 | Verify the new reque st is disp layed in t he Request | |||||
| 859 | Summary (m ay need to sort by C reated On) descendin g | |||||
| 860 | ||||||
| 861 | Verify the new reque st has Sta tus Reason In Progre ss. | |||||
| 862 | ||||||
| 863 | In the Das hboard ses sion, refr eshMy Requ ests Due f or PA(righ t-click in the grid and select Refresh). | |||||
| 864 | ||||||
| 865 | Note that the total # of reque sts in the My Reques ts Due for PA grid h as increme nted. | |||||
| 866 | ||||||
| 867 | Sort the g rid to pla ce the mos t recent r equest on top. Verif y it is th e request recently c reated. | |||||
| 868 | PA | |||||
| 869 | Dashboard: | |||||
| 870 | ||||||
| 871 | Work Proce ss: Claim a VEFT Int eraction f or work | |||||
| 872 | Scroll to the Unassi gned VEFT Interactio ns at My V AMCgrid in the Dashb oard. | |||||
| 873 | ||||||
| 874 | Note the t otal numbe r of inter actions in the grid. | |||||
| 875 | ||||||
| 876 | Open one o f the Inte ractions b y double c licking on the row ( in the whi te space). | |||||
| 877 | ||||||
| 878 | Verify the DASHBOARD session i s renamed to the vet eran you s elected, a nd the Int eraction s ession tab is active . | |||||
| 879 | ||||||
| 880 | ||||||
| 881 | ||||||
| 882 | ||||||
| 883 | Set the Pa tient Advo cate | |||||
| 884 | field to y ourself an d click Sa ve. Note t he Interac tion ID. | |||||
| 885 | ||||||
| 886 | Open a new DASHBOARD session. Verify th e number o fUnassigne d VEFT Int eractionsh as decreme nted. | |||||
| 887 | ||||||
| 888 | Scroll to My Interac tionsand v erify the Interactio n ID is no w listed i n that gri d. | |||||
| 889 | ||||||
| 890 | Dismiss th e veteran session yo u opened. | |||||
| 891 | PA | |||||
| 892 | Dashboard: | |||||
| 893 | ||||||
| 894 | Work Proce ss: Claim a manual I nteraction for work | |||||
| 895 | Scroll to the Unassi gned Inter actions at My VAMCgr id in the Dashboard. | |||||
| 896 | ||||||
| 897 | Note the t otal numbe r of inter actions in the grid. | |||||
| 898 | ||||||
| 899 | Open one o f the Inte ractions b y double c licking on the row ( in the whi te space). | |||||
| 900 | ||||||
| 901 | Verify the DASHBOARD session i s renamed to the vet eran you s elected, a nd the Int eraction s ession tab is active . | |||||
| 902 | ||||||
| 903 | Set the Pa tient Advo cate field to yourse lf and cli ck Save. N ote the In teraction ID. | |||||
| 904 | ||||||
| 905 | Open a new DASHBOARD session. Verify th e number o fUnassigne d Interact ionshas de cremented. | |||||
| 906 | ||||||
| 907 | ||||||
| 908 | ||||||
| 909 | ||||||
| 910 | Scroll to My | |||||
| 911 | Interactio nsand veri fy the Int eraction I D is now l isted in t hat grid. | |||||
| 912 | ||||||
| 913 | Dismiss th e veteran session yo u opened. | |||||
| 914 | PA | |||||
| 915 | Dashboard: | |||||
| 916 | ||||||
| 917 | Work Proce ss: Take b ack a Requ est from a SL | |||||
| 918 | Scroll to the My Req uests Due for PAgrid in the Da shboard. | |||||
| 919 | ||||||
| 920 | Note the t otal numbe r of reque sts in the grid. | |||||
| 921 | ||||||
| 922 | Open one o f the Requ ests by do uble click ing on the row (in t he white s pace). | |||||
| 923 | ||||||
| 924 | The reques t must hav e Status R eason isAs signed(i. e., to a S ervice Lin e) | |||||
| 925 | ||||||
| 926 | Verify the DASHBOARD session i s renamed to the vet eran you s elected, a nd the Int eraction s ession tab is active . | |||||
| 927 | ||||||
| 928 | After it b uilds, ver ify the AS SIGN TO SE LF tool is displayed in the se ssion tool bar. Click it. | |||||
| 929 | ||||||
| 930 | Verify a m odal pops up allowin g you to a ssign to y ourself or someone e lse. Verif y Assign t o me. Clic k Assign. | |||||
| 931 | ||||||
| 932 | Verify the status mo ves from A ssigned to In Progre ss. | |||||
| 933 | ||||||
| 934 | Delete the Code sele ction (if any). Clic k Save. | |||||
| 935 | ||||||
| 936 | ||||||
| 937 | ||||||
| 938 | ||||||
| 939 | Scroll dow n to the N otes and | |||||
| 940 | Resolution s section. Add a No te activit y: | |||||
| 941 | ||||||
| 942 | Select Act ivity Type = Note, M ethod = Ph one, Activ ity Descri ption = an y text. Cl ick the Ad d Activity button. | |||||
| 943 | ||||||
| 944 | Verify the Note show s up in th e Activiti es grid to the right . | |||||
| 945 | ||||||
| 946 | Click the Resolve Re quest butt on. Verify a warning banner di splays say ing you ne ed a Resol ution Acti vity. | |||||
| 947 | PA | |||||
| 948 | Dashboard: | |||||
| 949 | ||||||
| 950 | Work Proce ss: Resolv e a Reques t | |||||
| 951 | In the Not es and Res olutions s ection. Ad d a Resolu tion activ ity: | |||||
| 952 | ||||||
| 953 | Select Act ivity Type = Resolut ion, Metho d = Email, Descripti on = any t ext. Click the Add A ctivity bu tton. | |||||
| 954 | Verify the Resolutio n shows up in the Ac tivities g rid to the right. | |||||
| 955 | ||||||
| 956 | Click the Resolve Re quest butt on. | |||||
| 957 | Verify the warning b anner clea rs, and th e Status R eason goes from In P rogress to Resolved. | |||||
| 958 | ||||||
| 959 | Scroll up to the top of the fo rm and sel ect ACCEPT RESOLUTIO N from the session t ool bar. C lick OK. | |||||
| 960 | ||||||
| 961 | Verify a p opup advis es that yo u need a C ode to clo se the req uest. Supp ly one (e. g., SC01) and Save. | |||||
| 962 | ||||||
| 963 | ||||||
| 964 | ||||||
| 965 | ||||||
| 966 | Select ACC EPT | |||||
| 967 | RESOLUTION from the session to ol bar. Cl ick OK. | |||||
| 968 | Verify the Status Re ason goes from Resol ved to Clo sed, and t he record becomes re ad-only (b anner at b ottom). | |||||
| 969 | Note the R equest ID. | |||||
| 970 | ||||||
| 971 | Open a new DASHBOARD session. Verify the number of My Reques ts Due for PAhas dec remented. | |||||
| 972 | ||||||
| 973 | Select the My Closed Requests for PA vie w and veri fy the Req uest ID is now liste d atop the grid. | |||||
| 974 | PA | |||||
| 975 | Dashboard: | |||||
| 976 | ||||||
| 977 | Work Proce ss: Resolv e an Inter action | |||||
| 978 | Return to the Reques t session tab in the veteran s ession you were work ing. | |||||
| 979 | ||||||
| 980 | Scroll to the Report of Contac t section. Verify th e details from the p arent inte raction ar e displaye d. | |||||
| 981 | ||||||
| 982 | Click on t he Interac tion link. Verify th e Interact ion tab is built and in focus. | |||||
| 983 | Scroll dow n to the R equest Sum mary secti on and rev iew the Re quests in the grid d isplayed. | |||||
| 984 | ||||||
| 985 | Verify the Request y ou just wo rked is li sted with Status Rea son = Clos ed. | |||||
| 986 | ||||||
| 987 | If there a re other R equests li sted, reso lve/close them as de scribed in the previ ous step. | |||||
| 988 | ||||||
| 989 | You can op en the req uests from this grid by double - clicking in the wh ite space on the row . | |||||
| 990 | Return to the Intera ction tab and refres h the Requ est Summar y grid | |||||
| 991 | ||||||
| 992 | Right-clic k in grid white spac e and sele ct Refresh List, or you can re fresh the whole tab with F5 | |||||
| 993 | When all R equests ar e Closed, click the Close Inte raction bu tton at th e top/ lef t of the I nteraction session t ab. | |||||
| 994 | ||||||
| 995 | Verify a p opup requi res you to acknowled ge the act ion. Click OK. | |||||
| 996 | Verify the Status Re ason goes to Inactiv e, and the record be comes read -only (ban ner at bot tom). | |||||
| 997 | Note the I nteraction ID. | |||||
| 998 | ||||||
| 999 | Open a new DASHBOARD session. Verify the number of My Intera ctions In Progress f or PAhas d ecremented . | |||||
| 1000 | ||||||
| 1001 | Select the My Closed Interacti ons for PA view and verify the Interacti on ID is n ow listed atop the g rid. | |||||
| 1002 | ||||||
| 1003 | ||||||
| 1004 | Expected R esults | |||||
| 1005 | Per "verif y" stateme nts in the procedure . Comments | |||||
| 1006 | Validates | |||||
| 1007 | ||||||
| 1008 | Attachment s | |||||
| 1009 | ||||||
| 1010 | ||||||
| 1011 | Step 6 | |||||
| 1012 | Execution Step | |||||
| 1013 | ||||||
| 1014 | Descriptio n* | |||||
| 1015 | ||||||
| 1016 | PA | |||||
| 1017 | Anonymous ROC: Inter action For m: | |||||
| 1018 | Report of Contact | |||||
| 1019 | Dismiss al l sessions . Click AN ONYMOUS RO C from the banner. | |||||
| 1020 | Verify a n ew ANONYMO US ROC ses sion is cr eated and focus is i n an Inter action ses sion tab. | |||||
| 1021 | ||||||
| 1022 | Verify the Status Re ason initi alizes to Open. | |||||
| 1023 | ||||||
| 1024 | Verify the Descripti on field i s required (attempt to save an d observe banner war ning). | |||||
| 1025 | ||||||
| 1026 | In the Rep ort of Con tact secti on, set De scription = "Regress ion <date> " | |||||
| 1027 | ||||||
| 1028 | Click the Method of Contact pu ll-down. V erify seve ral contac t options are presen ted. Sele ct Other(b ottom). | |||||
| 1029 | ||||||
| 1030 | Verify tha t the Meth od of Cont act Detail is now di splayed an d required . | |||||
| 1031 | ||||||
| 1032 | Click the Method of Contact pu ll-down. S electPhone . | |||||
| 1033 | ||||||
| 1034 | Verify tha t the Meth od of Cont act Detail is now hi dden. | |||||
| 1035 | ||||||
| 1036 | Click the Method of Contact pu ll-down. V erify seve ral contac t options are presen ted. Selec tVEFT. | |||||
| 1037 | ||||||
| 1038 | Verify tha t the Meth od of Cont act Detail is now | |||||
| 1039 | ||||||
| 1040 | ||||||
| 1041 | ||||||
| 1042 | ||||||
| 1043 | displayed and requir ed. | |||||
| 1044 | Enter "Reg ression <d ate>". | |||||
| 1045 | ||||||
| 1046 | Verify tha t, when yo u select t he VEFT Me thod of | |||||
| 1047 | Contact, a new subse ction is d isplayed: | |||||
| 1048 | VEFT SURVE Y | |||||
| 1049 | INFORMATIO N, all fie lds locked except Pr iority | |||||
| 1050 | ||||||
| 1051 | note that these fiel ds are pop ulated whe n electron ic ROCs co me in thro ugh VEFT/V OICE | |||||
| 1052 | ||||||
| 1053 | Click the Method of Contact pu ll-down. S electPhone . | |||||
| 1054 | Verify tha t the Meth od of Cont act Detail and the V EFT SURVEY subsectio n are now hidden. | |||||
| 1055 | PA | |||||
| 1056 | Anonymous ROC: Inter action For m: | |||||
| 1057 | Report of Contact | |||||
| 1058 | Verify the Facility field is b lank and r equired (a ttempt to save and o bserve ban ner warnin g). | |||||
| 1059 | ||||||
| 1060 | Click the magnifying glass (or hit retur n while po sitioned i n the fiel d). | |||||
| 1061 | ||||||
| 1062 | Verify the Facility pulldown p opulates w ith sugges ted facili ties. Scr oll down | |||||
| 1063 | and select Look Up M ore Record s. | |||||
| 1064 | ||||||
| 1065 | Verify the Look Up R ecord moda l builds, Look for = Facility is greyed out. | |||||
| 1066 | ||||||
| 1067 | Set Look i n = Active Facilitie s. Set th e Search f ield = 62 and hit re turn. | |||||
| 1068 | ||||||
| 1069 | ||||||
| 1070 | ||||||
| 1071 | ||||||
| 1072 | Verify all facilitie s that sta rt | |||||
| 1073 | with "62" are displa yed. | |||||
| 1074 | ||||||
| 1075 | Select629 - New Orle ans, LAby clicking t o the left of the ro w. Click Add. | |||||
| 1076 | ||||||
| 1077 | Verify the Facility is now pop ulated in the form. | |||||
| 1078 | ||||||
| 1079 | Click the Type dropd own - veri fy selecti ons are Re gular (def ault), Cli nical Appe al, and Ca regiver Ap peal. | |||||
| 1080 | ||||||
| 1081 | Verify the PATS ROC Number fie ld is edit able (hook for tiein g in legac y IDs). | |||||
| 1082 | PA | |||||
| 1083 | Anonymous ROC: Inter action For m: | |||||
| 1084 | Report of Contact | |||||
| 1085 | Verify the Date of C ontact is autopopula ted to tod ay. | |||||
| 1086 | ||||||
| 1087 | Click on t he date/ti me. Verify selectors pop up to modify da te and tim e. | |||||
| 1088 | ||||||
| 1089 | Make selec tions. Ve rify your selections are refle cted on th e form. | |||||
| 1090 | Click date /time agai n. | |||||
| 1091 | Verify you can type in date/ t ime manual ly. | |||||
| 1092 | Verify the Complexit y field is locked an d set to M oderate. | |||||
| 1093 | ||||||
| 1094 | Verify the Patient A dvocate fi eld is nul l (leave i t unset fo r now). | |||||
| 1095 | ||||||
| 1096 | Verify the Treatment Status pu ll-down se lections: | |||||
| 1097 | ||||||
| 1098 | Deceased, Outpatient , Inpatien t, Long Te rm Care, | |||||
| 1099 | ||||||
| 1100 | ||||||
| 1101 | ||||||
| 1102 | ||||||
| 1103 | Not Regist ered at th is Site, | |||||
| 1104 | No Patient Associate d. | |||||
| 1105 | ||||||
| 1106 | Select Tre atment Sta tus = Outp atient. | |||||
| 1107 | PA | |||||
| 1108 | Anonymous ROC: Inter action For m: | |||||
| 1109 | Report of Contact | |||||
| 1110 | Under the CONTACTING ENTITIES subsection , verify t he Entity= Patient, N ame= Anony mous, and Number= nu ll. | |||||
| 1111 | ||||||
| 1112 | Verify the Entity an d Name fie lds are re quired (nu mber shoul dn't be re quired: Se e 714619). | |||||
| 1113 | ||||||
| 1114 | Verify tha t you can modify the default: click the field and select Fri end. | |||||
| 1115 | Verify the fields ar e reset | |||||
| 1116 | for the Fr iend and t he name/ n umber are blank and required. | |||||
| 1117 | ||||||
| 1118 | Restore th e Entity b ack to Pat ient. Veri fy fields are reset, name is A nonymous, number bla nk and req uired. | |||||
| 1119 | ||||||
| 1120 | Enter the phone numb er: "20233 34444". Pr ess Tab or click awa y. | |||||
| 1121 | ||||||
| 1122 | Verify the phone num ber format is displa yed as "(2 02) 333-44 44" | |||||
| 1123 | PA | |||||
| 1124 | Anonymous ROC: Inter action For m: | |||||
| 1125 | Report of Contact | |||||
| 1126 | Click Save . | |||||
| 1127 | Verify tha t a system - generate d Interact ion ID has been assi gned, form atted C- X XX.YYYYNNN NN where | |||||
| 1128 | XXX is the Facility code, | |||||
| 1129 | ||||||
| 1130 | ||||||
| 1131 | ||||||
| 1132 | ||||||
| 1133 | YYYY is th e 4-digit Fiscal | |||||
| 1134 | Year, and | |||||
| 1135 | ||||||
| 1136 | NNNNN is a number th at increme nts with e ach Intera ction. | |||||
| 1137 | ||||||
| 1138 | NOTE THIS NUMBER. WE WILL BE R ETURNING T O THIS INT ERACTION O FTEN DURIN G THE TEST . | |||||
| 1139 | Verify the Status Re ason is no w Assigned . | |||||
| 1140 | ||||||
| 1141 | Verify tha t the Enti ty you had prepared (Veteran, Anonymous, Patient) is saved i n the grid . | |||||
| 1142 | ||||||
| 1143 | Verify the Add Conta cting Enti ty button is now dis played. | |||||
| 1144 | PA | |||||
| 1145 | Anonymous ROC: Inter action For m: | |||||
| 1146 | Report of Contact | |||||
| 1147 | Verify the Patient A dvocate fi eld is aut o-populate d to your user name | |||||
| 1148 | ||||||
| 1149 | Note: Only autopopul ates when method is Phone | |||||
| 1150 | or Visit, and a PA w asn't spec ified befo re the sav e. | |||||
| 1151 | ||||||
| 1152 | Click the Patient Ad vocate fie ld and cli ck the del ete button . | |||||
| 1153 | ||||||
| 1154 | Click Ente r to popul ate a list of users eligible t o work thi s request. | |||||
| 1155 | ||||||
| 1156 | Verify tha t only use rs from yo ur facilit y (629) ar e presente d. | |||||
| 1157 | Set the Pa tient Advo cate | |||||
| 1158 | to the PA Supervisor . Click | |||||
| 1159 | ||||||
| 1160 | ||||||
| 1161 | ||||||
| 1162 | ||||||
| 1163 | Save. Veri fy Status Reason | |||||
| 1164 | is still A ssigned. | |||||
| 1165 | ||||||
| 1166 | Change the Patient A dvocate ba ck to your self. Clic k Save. | |||||
| 1167 | PA | |||||
| 1168 | Anonymous ROC: Inter action For m: | |||||
| 1169 | Change Pat ient | |||||
| 1170 | Click on t he Change Patient bu tton at th e top of t he Interac tion sessi on tab. | |||||
| 1171 | ||||||
| 1172 | Verify the MVI Searc h session tab is add ed and in focus. | |||||
| 1173 | ||||||
| 1174 | Enter 1607 998490 for the EDIPI and click Search. | |||||
| 1175 | Verify the ANDREW VC CMBRONSON vet is ret urned. | |||||
| 1176 | ||||||
| 1177 | Double-cli ck on the preferred facility. Verify the veteran l oads succe ssfully. | |||||
| 1178 | Verify tha t the sess ion name h as changed from ANON YMOUS ROC | |||||
| 1179 | to VCCMBRO NSON, ANDR EW. | |||||
| 1180 | ||||||
| 1181 | Verify tha t the Vete ran and Me dical Char t session tabs have been added . | |||||
| 1182 | ||||||
| 1183 | Click the Veteran se ssion tab. Expand th e Interact ion Summar y section. | |||||
| 1184 | ||||||
| 1185 | Sort grid by Interac ted On (re verse chro nological order). Ve rify the n ew interac tion is li sted. | |||||
| 1186 | ||||||
| 1187 | Expected R esults | |||||
| 1188 | Per "verif y" stateme nts in the procedure . Comments | |||||
| 1189 | Validates | |||||
| 1190 | ||||||
| 1191 | ||||||
| 1192 | ||||||
| 1193 | Attachment s | |||||
| 1194 | ||||||
| 1195 | Step 7 | |||||
| 1196 | Execution Step | |||||
| 1197 | ||||||
| 1198 | Descriptio n* | |||||
| 1199 | ||||||
| 1200 | PA | |||||
| 1201 | Interactio n Form: Co ntacting E ntities | |||||
| 1202 | Under the CONTACTING ENTITIES subsection , select t he Contact ing Entity pull- dow n. | |||||
| 1203 | ||||||
| 1204 | Select Ent ity = Dire ctors Offi ce. Note t hat the Na me and Num ber are no t required . | |||||
| 1205 | ||||||
| 1206 | Click Add Contacting Entity. V erify the new contac t is liste d in the g rid with o nly "Direc tors Offic e" on that row. | |||||
| 1207 | ||||||
| 1208 | Repeat the above, bu t enter a name and p hone numbe r. Click A dd Contact ing Entity . | |||||
| 1209 | ||||||
| 1210 | Verify the new conta ct is list ed in the grid with the other details on that row. | |||||
| 1211 | ||||||
| 1212 | Verify tha t the grid is now pa ginated (3 rows/page ). | |||||
| 1213 | ||||||
| 1214 | Click the blue trian gle (botto m-right) t o go to th e second p age. Verif y original contact i s displaye d (Vet, An on). | |||||
| 1215 | ||||||
| 1216 | Select Ent ity =Centr al Office. Verify th e Sub Cont acting Ent ity is dis played and required. Click the pulldown. | |||||
| 1217 | ||||||
| 1218 | Verify the options i nclude VAI Q, EXECVA, Red Dot, | |||||
| 1219 | White Hous e, Other. Select Oth er. | |||||
| 1220 | ||||||
| 1221 | ||||||
| 1222 | ||||||
| 1223 | ||||||
| 1224 | Verify Con tacting En tity Detai ls is disp layed/requ ired. Ente r text. Cl ick Add Co ntacting E ntity. Ver ify on gri d. | |||||
| 1225 | ||||||
| 1226 | Select Ent ity = Cong ressional. Verify th e Contacti ng Entity Details is displayed /required. | |||||
| 1227 | ||||||
| 1228 | Select Ent ity =VISN. Verify th e VISN Det ails pull- down is di splayed an d required . Click th e pulldown . | |||||
| 1229 | Verify the options i nclude | |||||
| 1230 | 25 numbere d VISNs. Select any one. | |||||
| 1231 | ||||||
| 1232 | Verify the Sub Conta cting Enti ty is disp layed and required. Click the pulldown. Select Oth er. | |||||
| 1233 | ||||||
| 1234 | Verify Con tacting En tity Detai ls is disp layed/requ ired. Ente r text. | |||||
| 1235 | ||||||
| 1236 | Enter text for the N ame and Nu mber. Cli ck Add Con tacting En tity. | |||||
| 1237 | ||||||
| 1238 | Verify on grid: all columns sh ould be po pulated on this row. | |||||
| 1239 | PA | |||||
| 1240 | Interactio n Form: He ader/Foote r | |||||
| 1241 | Verify tha t, while s crolling t hrough the form, the Interacti on Header and Footer remain an chored. | |||||
| 1242 | Verify tha t the Head er contain s the Inte raction ID and Statu s Reason o f the Inte raction (O pen) | |||||
| 1243 | ||||||
| 1244 | ||||||
| 1245 | ||||||
| 1246 | ||||||
| 1247 | Verify tha t the Inte raction | |||||
| 1248 | Footer con tains the following: | |||||
| 1249 | ||||||
| 1250 | Created On – The dat e/ time th e Interact ion was in itially sa ved. | |||||
| 1251 | ||||||
| 1252 | Created By – The use r that cre ated the I nteraction . | |||||
| 1253 | ||||||
| 1254 | Owner – Th e current owner of t he Interac tion. | |||||
| 1255 | ||||||
| 1256 | Patient - the patien t for this interacti on | |||||
| 1257 | ||||||
| 1258 | Verify you can quick ly get to customer d etails by exposing t he left in fo pane (" >" on top/ left). Hi de the pan e. | |||||
| 1259 | PA | |||||
| 1260 | Interactio n Form: Cr eate Reque st: Named Employees | |||||
| 1261 | Scroll to the Reques t Detail s ection. | |||||
| 1262 | ||||||
| 1263 | In the NAM ED EMPLOYE ES subsect ion (on th e right), enter a fi rst/ last/ email (any ). Click A dd Named E mployee. | |||||
| 1264 | Verify a n ew row is added to t he named e mployee gr id with th e data you entered. | |||||
| 1265 | ||||||
| 1266 | Click the "+" button over the named empl oyee grid. Verify th e user sel ector pull down is di splayed. | |||||
| 1267 | ||||||
| 1268 | Select the magnifyin g glass ic on. Scroll down and select Loo kup More R ecords. | |||||
| 1269 | ||||||
| 1270 | Verify the Named Emp loyee find er modal b uilds. Sel ect one by clicking next to a row (under the check mark). | |||||
| 1271 | ||||||
| 1272 | ||||||
| 1273 | ||||||
| 1274 | ||||||
| 1275 | Click the Select but ton, and | |||||
| 1276 | verify the selected record pop ulates und er Selecte d Records. Click Add . | |||||
| 1277 | ||||||
| 1278 | Verify tha t the save d Named Em ployee is added to t he grid. | |||||
| 1279 | PA | |||||
| 1280 | Interactio n Form: Cr eate Reque st: PA | |||||
| 1281 | Select the Add Reque st button. Verify th e banner p opulates w ith errors | |||||
| 1282 | for missin g Priority and Descr iption. | |||||
| 1283 | Verify the Request D ate is pre -set to to day, and t he Due Dat e is set t o 10 worki ng days fr om today. | |||||
| 1284 | ||||||
| 1285 | Verify you can modif y either d ate. | |||||
| 1286 | ||||||
| 1287 | Verify the Request F acility an d Sub Faci lity are p re- popula ted to 629 . | |||||
| 1288 | ||||||
| 1289 | Verify the Assigned Service Li ne = null, Assign to VPAC | |||||
| 1290 | = No, Prio rity = nul l, and Cod e = null | |||||
| 1291 | ||||||
| 1292 | In the Req uest Descr iption, en ter "Regre ssion <dat e> Any PA" . Select P riority = 1- Crisis. | |||||
| 1293 | Click the Add Reques t button. | |||||
| 1294 | ||||||
| 1295 | Verify the new reque st populat es in the Request Su mmary grid : | |||||
| 1296 | ||||||
| 1297 | Request Nu mber is th e Interact ion ID + " -01" | |||||
| 1298 | Sub Facili ty = 629 | |||||
| 1299 | ||||||
| 1300 | ||||||
| 1301 | ||||||
| 1302 | ||||||
| 1303 | Assigned S L = blank | |||||
| 1304 | ||||||
| 1305 | Created On = today, just now | |||||
| 1306 | ||||||
| 1307 | Status Rea son = In P rogress | |||||
| 1308 | Resolved O n = blank Code = bla nk Request Descripti on = | |||||
| 1309 | "Regressio n <date> P A" | |||||
| 1310 | ||||||
| 1311 | Resolution Descripti on = blank | |||||
| 1312 | ||||||
| 1313 | Verify tha t the Requ est Detail fields ar e cleared so you can add addit ional Requ ests. | |||||
| 1314 | PA | |||||
| 1315 | Interactio n Form: Cr eate Reque st: Work b y PASUP | |||||
| 1316 | Verify tha t the Requ est Detail fields ha ve reset s o you can add anothe r one: | |||||
| 1317 | ||||||
| 1318 | Descriptio n, Sub Fac ility, and Priority have been reset to n ull. | |||||
| 1319 | ||||||
| 1320 | Named Empl oyee grid is empty. | |||||
| 1321 | ||||||
| 1322 | Assigned S ervice Lin e = null, Assign to VPAC = No, and Code = null | |||||
| 1323 | Add a requ est to be worked by a PA: | |||||
| 1324 | Descriptio n: "Regres sion | |||||
| 1325 | <date> PAS UP" | |||||
| 1326 | ||||||
| 1327 | Sub Facili ty: click magnifying glass ico n, select 629 - New Orleans, L A | |||||
| 1328 | ||||||
| 1329 | ||||||
| 1330 | ||||||
| 1331 | ||||||
| 1332 | Priority: 2-Emergent . | |||||
| 1333 | ||||||
| 1334 | Code: ente r "sc01" a nd press r eturn. Sel ect the re turned rec ord. | |||||
| 1335 | Click the Add Reques t button. | |||||
| 1336 | ||||||
| 1337 | Verify the new reque st populat es in the Request Su mmary grid : | |||||
| 1338 | ||||||
| 1339 | Request Nu mber is th e Interact ion ID + " -02" | |||||
| 1340 | Sub Facili ty = 629BY Assigned SL = blank Created O n = today, just | |||||
| 1341 | now | |||||
| 1342 | Status Rea son = Assi gned Resol ved On = b lank Code = SC01 - " Not | |||||
| 1343 | Treated wi th Dignity ..." | |||||
| 1344 | ||||||
| 1345 | Request De scription = "Regress ion <date> PASUP" | |||||
| 1346 | ||||||
| 1347 | Resolution Descripti on = blank | |||||
| 1348 | PA | |||||
| 1349 | Interactio n Form: Cr eate Reque st: Work b y SL | |||||
| 1350 | Verify tha t the Requ est Detail fields ha ve reset s o you can add anothe r one. | |||||
| 1351 | Add a requ est to be assigned t o a Servic e Line: | |||||
| 1352 | Descriptio n: "Regres sion | |||||
| 1353 | <date> SL" | |||||
| 1354 | ||||||
| 1355 | ||||||
| 1356 | ||||||
| 1357 | ||||||
| 1358 | Sub Facili ty: click | |||||
| 1359 | magnifying glass ico n, select 629BY - Ba ton Rouge, LA | |||||
| 1360 | ||||||
| 1361 | Assigned S ervice Lin e: click m agnifying glass icon , select A dministrat ive | |||||
| 1362 | Priority: 2-Emergent . | |||||
| 1363 | ||||||
| 1364 | Code: ente r "sc01" a nd press r eturn. Sel ect the re turned rec ord. | |||||
| 1365 | Click the Add Reques t button. | |||||
| 1366 | ||||||
| 1367 | Verify the new reque st populat es in the Request Su mmary grid : | |||||
| 1368 | ||||||
| 1369 | Request Nu mber is th e Interact ion ID + " -03" | |||||
| 1370 | Sub Facili ty = 629BY Assigned SL = | |||||
| 1371 | Administra tive | |||||
| 1372 | ||||||
| 1373 | Created On = today, just now | |||||
| 1374 | Status Rea son = Assi gned Resol ved On = b lank Code = SC01 - " Not | |||||
| 1375 | Treated wi th Dignity ..." | |||||
| 1376 | ||||||
| 1377 | Request De scription = "Regress ion <date> SL" | |||||
| 1378 | ||||||
| 1379 | Resolution Descripti on = blank | |||||
| 1380 | PA | |||||
| 1381 | Interactio n Form: | |||||
| 1382 | Create Req uest: | |||||
| 1383 | Verify tha t the Requ est Detail fields ha ve reset s o you can add anothe r one. | |||||
| 1384 | ||||||
| 1385 | ||||||
| 1386 | Work by SL AAdd a req uest to be assigned to a Servi ce Line: | |||||
| 1387 | Descriptio n: "Regres sion | |||||
| 1388 | <date> SLA " | |||||
| 1389 | ||||||
| 1390 | Sub Facili ty: click magnifying glass ico n, select 629BY - Ba ton Rouge, LA | |||||
| 1391 | ||||||
| 1392 | Assigned S ervice Lin e: click m agnifying glass icon , select A dministrat ive | |||||
| 1393 | Priority: 2-Emergent . | |||||
| 1394 | ||||||
| 1395 | Code: ente r "sc01" a nd press r eturn. Sel ect the re turned rec ord. | |||||
| 1396 | Click the Add Reques t button. | |||||
| 1397 | ||||||
| 1398 | Verify the new reque st populat es in the Request Su mmary grid : | |||||
| 1399 | ||||||
| 1400 | Request Nu mber is th e Interact ion ID + " -04" | |||||
| 1401 | Sub Facili ty = 629BY Assigned SL = | |||||
| 1402 | Administra tive | |||||
| 1403 | ||||||
| 1404 | Created On = today, just now | |||||
| 1405 | Status Rea son = Assi gned Resol ved On = b lank Code = SC01 - " Not | |||||
| 1406 | Treated wi th Dignity ..." | |||||
| 1407 | ||||||
| 1408 | Request De scription = "Regress ion <date> SLA" | |||||
| 1409 | ||||||
| 1410 | ||||||
| 1411 | ||||||
| 1412 | ||||||
| 1413 | Resolution Descripti on = blank | |||||
| 1414 | PA | |||||
| 1415 | Interactio n Form: Cr eate Reque st: Work b y VPAC | |||||
| 1416 | Verify tha t the Requ est Detail fields ha ve reset s o you can add anothe r one: | |||||
| 1417 | Add a requ est to be assigned t o a VPAC: | |||||
| 1418 | Descriptio n: "Regres sion | |||||
| 1419 | <date> VPA C" | |||||
| 1420 | ||||||
| 1421 | Sub Facili ty: click magnifying glass ico n, select 629BY - Ba ton Rouge, LA | |||||
| 1422 | ||||||
| 1423 | Assign to VPAC: Yes - Verify t he "Assign ed Service Line" fie ld locks w hen this s election i s made | |||||
| 1424 | Priority: 2-Emergent . | |||||
| 1425 | ||||||
| 1426 | Code: ente r "sc01" a nd press r eturn. Sel ect the re turned rec ord. | |||||
| 1427 | Click the Add Reques t button. | |||||
| 1428 | ||||||
| 1429 | Verify the new reque st populat es in the Request Su mmary grid : | |||||
| 1430 | ||||||
| 1431 | Request Nu mber is th e Interact ion ID + " -05" | |||||
| 1432 | Sub Facili ty = 629BY Assigned SL = blank Created O n = today, just | |||||
| 1433 | now | |||||
| 1434 | Status Rea son = Assi gned | |||||
| 1435 | ||||||
| 1436 | ||||||
| 1437 | Step 8 | |||||
| 1438 | Execution Step | |||||
| 1439 | ||||||
| 1440 | Descriptio n* | |||||
| 1441 | ||||||
| 1442 | Resolved O n = blank | |||||
| 1443 | ||||||
| 1444 | Code = SC0 1 - "Not T reated wit h Dignity. .." | |||||
| 1445 | ||||||
| 1446 | Request De scription = "Regress ion <date> VPAC" | |||||
| 1447 | ||||||
| 1448 | Resolution Descripti on = blank | |||||
| 1449 | ||||||
| 1450 | Expected R esults | |||||
| 1451 | Per "verif y" stateme nts in the procedure . Comments | |||||
| 1452 | Validates | |||||
| 1453 | ||||||
| 1454 | Attachment s | |||||
| 1455 | ||||||
| 1456 | ||||||
| 1457 | ||||||
| 1458 | ||||||
| 1459 | ||||||
| 1460 | PA | |||||
| 1461 | Request Fo rm: | |||||
| 1462 | ||||||
| 1463 | Open a Req uest from Interactio n | |||||
| 1464 | In the Req uest Summa ry grid, f ind and do uble-click the "PA" Request: | |||||
| 1465 | ||||||
| 1466 | Request Nu mber<Inter action ID> -01, | |||||
| 1467 | Descriptio n "Regress ion | |||||
| 1468 | <date> PA" | |||||
| 1469 | ||||||
| 1470 | Verify the Request s ession tab is added and has fo cus. Verif y the Stat us is In P rogress. | |||||
| 1471 | Verify the Resolve R equest but ton is dis played und er the Add Activity button in the Notes & Resoluti ons sectio n. | |||||
| 1472 | ||||||
| 1473 | Verify the Request H eader and Footer rem ain anchor ed when yo u scroll t hrough the Request f orm. | |||||
| 1474 | ||||||
| 1475 | ||||||
| 1476 | ||||||
| 1477 | ||||||
| 1478 | Verify you can quick ly get to | |||||
| 1479 | customer d etails by exposing t he left in fo pane (" >" on top/ left). Hi de the pan e. | |||||
| 1480 | PA | |||||
| 1481 | Request Fo rm: ROC se ction | |||||
| 1482 | Scroll dow n to the R eport of C ontact sec tion. Veri fy | |||||
| 1483 | you can co llapse/exp and the se ction. | |||||
| 1484 | Verify the original details fr om the ROC Interacti on are dis played in this secti on. | |||||
| 1485 | ||||||
| 1486 | Verify tha t none of the ROC fi elds can b e modified on the Re quest form . | |||||
| 1487 | ||||||
| 1488 | Verify tha t all of t he Contact ing Entiti es are dis played in the grid u nder the R OC details . | |||||
| 1489 | ||||||
| 1490 | Click on t he Interac tion link ("C-629.20 18xxxxx"). | |||||
| 1491 | Verify the original Interactio n session tab is reb uilt and h as focus. | |||||
| 1492 | ||||||
| 1493 | Modify the Treatment Status. A dd another Contactin g Entity. Click Save . | |||||
| 1494 | ||||||
| 1495 | Return to the Reques t session tab. Click F5 to ref resh the s ession tab . Scroll b ack down t o the ROC section. | |||||
| 1496 | ||||||
| 1497 | Verify the Treatment Status ha s changed and a new Contacting Entity wa s added. | |||||
| 1498 | PA | |||||
| 1499 | Request Fo rm: | |||||
| 1500 | Add Named Employee | |||||
| 1501 | Scroll up to the Req uest Detai l section. | |||||
| 1502 | ||||||
| 1503 | ||||||
| 1504 | ||||||
| 1505 | ||||||
| 1506 | In the NAM ED | |||||
| 1507 | EMPLOYEES subsection (on the r ight), ent er a first / last/ema il (any). Click Add Named Empl oyee. | |||||
| 1508 | Verify a n ew row is added to t he named e mployee gr id with th e data you entered. | |||||
| 1509 | ||||||
| 1510 | Click the "+" button over the named empl oyee grid. Verify th e user sel ector pull down is di splayed. | |||||
| 1511 | ||||||
| 1512 | Select the magnifyin g glass ic on. Scroll down and select Loo kup More R ecords. | |||||
| 1513 | ||||||
| 1514 | Verify the Named Emp loyee find er modal b uilds. Sel ect one by clicking next to a row (under the check mark). | |||||
| 1515 | ||||||
| 1516 | Click the Select but ton, and v erify the selected r ecord popu lates unde r Selected Records. Click Add. | |||||
| 1517 | ||||||
| 1518 | Verify tha t the save d Named Em ployee is added to t he grid. | |||||
| 1519 | PA | |||||
| 1520 | Request Fo rm: Add Ac tivities | |||||
| 1521 | Scroll to the Notes and Resolu tions sect ion. Add a ctivities: | |||||
| 1522 | ||||||
| 1523 | Type = Not e, Method = Phone,De scription = any. Cli ck Add Act ivity. Ver ify additi on to Acti vities gri d (right). | |||||
| 1524 | Type =Note , Method = | |||||
| 1525 | Comment Ca rd,Descrip tion | |||||
| 1526 | = any. Add Activity. Verify ad dition to Activities . | |||||
| 1527 | ||||||
| 1528 | ||||||
| 1529 | ||||||
| 1530 | ||||||
| 1531 | Type =Pati ent Contac t, | |||||
| 1532 | Method = P hone,Descr iption | |||||
| 1533 | = any. Add Activity. Verify ad dition to Activities . | |||||
| 1534 | ||||||
| 1535 | Type =Pati ent Contac t, Method = Social M edia,Descr iption = a ny. | |||||
| 1536 | Add Activi ty. Verify addition to Activit ies. | |||||
| 1537 | ||||||
| 1538 | Type =Note , Method = Phone,Des cription = any. Add Activity. Verify add ition to A ctivities. | |||||
| 1539 | ||||||
| 1540 | Verify the paginatio n controls display a fter addin g the fift h activity , and you can get to subsequen t pages. | |||||
| 1541 | ||||||
| 1542 | Add anothe r activity , but pre- date (cli ck on Acti vity Date and use ca lendar to set to las t week). | |||||
| 1543 | ||||||
| 1544 | Sort the A ctivities grid in re verse chro nological order. | |||||
| 1545 | ||||||
| 1546 | Verify the "Date" is different from "Cre ated On" f or the pre -dated act ivity. | |||||
| 1547 | PA | |||||
| 1548 | Request Fo rm: Resolv e Request | |||||
| 1549 | Click the Resolve Re quest butt on. Verify a warning banner di splays say ing you ne ed a Resol ution Acti vity. | |||||
| 1550 | ||||||
| 1551 | In the Not es and Res olutions s ection. Ad d a Resolu tion activ ity: | |||||
| 1552 | ||||||
| 1553 | Select Act ivity Type = Resolut ion, Metho d = Email, Descripti on = any t ext. Click the Add A ctivity bu tton. | |||||
| 1554 | ||||||
| 1555 | ||||||
| 1556 | Step 9 | |||||
| 1557 | Execution Step | |||||
| 1558 | ||||||
| 1559 | Descriptio n* | |||||
| 1560 | ||||||
| 1561 | Verify the Resolutio n shows | |||||
| 1562 | up in the Activities grid to t he right a nd the war ning banne r clears. | |||||
| 1563 | ||||||
| 1564 | Click the Resolve Re quest butt on. | |||||
| 1565 | ||||||
| 1566 | Verify the Status Re ason goes to Closed, and the r ecord beco mes read-o nly (banne r at botto m). | |||||
| 1567 | ||||||
| 1568 | Expected R esults | |||||
| 1569 | Per "verif y" stateme nts in the procedure . Comments | |||||
| 1570 | Validates | |||||
| 1571 | ||||||
| 1572 | Attachment s | |||||
| 1573 | ||||||
| 1574 | ||||||
| 1575 | ||||||
| 1576 | ||||||
| 1577 | ||||||
| 1578 | PA | |||||
| 1579 | Reports: | |||||
| 1580 | Run a Repo rt | |||||
| 1581 | Click on R EPORTS in the USD ba nner. Veri fy a new s ession is created la belled REP ORTS. | |||||
| 1582 | Verify the VEFT Repo rts grid i s displaye d in the S hared Repo rts sessio n tab. | |||||
| 1583 | ||||||
| 1584 | Verify the grid popu lates with prepared report tem plates. | |||||
| 1585 | ||||||
| 1586 | Select the Test Repo rt for Tra ining repo rt (click on the lef t of the r ow under t he checkma rk) | |||||
| 1587 | ||||||
| 1588 | Verify the RUN REPOR T tool exp oses in th e session tab toolba r. Click R UN REPORT. | |||||
| 1589 | ||||||
| 1590 | ||||||
| 1591 | ||||||
| 1592 | ||||||
| 1593 | Verify the report is generated | |||||
| 1594 | and displa yed in the session t ab. | |||||
| 1595 | ||||||
| 1596 | Verify the Edit Filt er button displays. | |||||
| 1597 | ||||||
| 1598 | Verify too ls are pre sented for the repor t: paginat ion, zoom, search, e xport, ref resh, and print. | |||||
| 1599 | ||||||
| 1600 | Hover over each grap hical tool and verif y tips pop up indica ting the f unction of each tool . | |||||
| 1601 | PA | |||||
| 1602 | ||||||
| 1603 | ||||||
| 1604 | ||||||
| 1605 | ||||||
| 1606 | ||||||
| 1607 | ||||||
| 1608 | ||||||
| 1609 | ||||||
| 1610 | ||||||
| 1611 | ||||||
| 1612 | ||||||
| 1613 | ||||||
| 1614 | ||||||
| 1615 | ||||||
| 1616 | ||||||
| 1617 | ||||||
| 1618 | ||||||
| 1619 | ||||||
| 1620 | ||||||
| 1621 | ||||||
| 1622 | ||||||
| 1623 | ||||||
| 1624 | ||||||
| 1625 | ||||||
| 1626 | ||||||
| 1627 | ||||||
| 1628 | ||||||
| 1629 | PA | |||||
| 1630 | Reports: N avigation | |||||
| 1631 | ||||||
| 1632 | ||||||
| 1633 | ||||||
| 1634 | ||||||
| 1635 | ||||||
| 1636 | ||||||
| 1637 | ||||||
| 1638 | ||||||
| 1639 | ||||||
| 1640 | ||||||
| 1641 | ||||||
| 1642 | ||||||
| 1643 | ||||||
| 1644 | ||||||
| 1645 | ||||||
| 1646 | ||||||
| 1647 | ||||||
| 1648 | ||||||
| 1649 | ||||||
| 1650 | ||||||
| 1651 | ||||||
| 1652 | ||||||
| 1653 | Reports: E xport | |||||
| 1654 | Verify you can get t o subseque nt pages a nd return to the beg inning of the report . | |||||
| 1655 | ||||||
| 1656 | Verify you can chang e the zoom level for the repor t. Set the zoom to W hole Page. | |||||
| 1657 | Find somet hing recur ring in th e report a nd enter i t in the s earch box (e.g., "20 18010"). | |||||
| 1658 | ||||||
| 1659 | Click the Find butto n. Verify the first occurence is highlig hted. | |||||
| 1660 | Click the Next butto n. Verify the second occurence is highli ghted. | |||||
| 1661 | ||||||
| 1662 | Click the Refresh ic on. Verify the repor t regenera tes. | |||||
| 1663 | ||||||
| 1664 | Click the Print butt on. Verify printing is not ava ialble. | |||||
| 1665 | Sprint 22 change? | |||||
| 1666 | ||||||
| 1667 | Click on t he Export tool dropd own. | |||||
| 1668 | Verify sev eral expor t options are provid ed (XML, C SV, | |||||
| 1669 | ||||||
| 1670 | ||||||
| 1671 | ||||||
| 1672 | ||||||
| 1673 | PDF, MHTML , Excel, T IFF, | |||||
| 1674 | Word) | |||||
| 1675 | ||||||
| 1676 | Select the Acrobat ( PDF) file export opt ion. Open the file i n the File Download popup. | |||||
| 1677 | Verify the report op ens in the Acrobat R eader. | |||||
| 1678 | ||||||
| 1679 | Dismiss th e Acrobat applicatio n and retu rn to the report. | |||||
| 1680 | PA | |||||
| 1681 | Reports: M odify Filt er | |||||
| 1682 | Click the Edit Filte r button. Verify the Report Fi ltering Cr iteria are displayed . | |||||
| 1683 | Hover over the Metho d of Conta ct selecti on and cli ck on the button wit h "…". | |||||
| 1684 | ||||||
| 1685 | Verify the Select Va lues modal appears. | |||||
| 1686 | ||||||
| 1687 | Add Method of Contac t values b y selectin g some (ho ld CTRL do wn) and cl icking the ">>" butt on. | |||||
| 1688 | ||||||
| 1689 | Verify the selected methods ap pear at th e right un der Select ed Values. Click OK. | |||||
| 1690 | Verify the mdthods y ou selecte d are now included i n the filt er: | |||||
| 1691 | ||||||
| 1692 | Hover over the selec tions to t he left of the "..." button an d the tool tip popup will list them. | |||||
| 1693 | ||||||
| 1694 | Select the dropdown to the rig ht of the Patient Ad vocate fil ter. Selec t "Contain s Data". | |||||
| 1695 | Click the Run Report button at the botto m right. | |||||
| 1696 | ||||||
| 1697 | ||||||
| 1698 | ||||||
| 1699 | ||||||
| 1700 | Verify the report is regenerat ed, and ha s more pag es than or iginally. | |||||
| 1701 | PA | |||||
| 1702 | Reports: | |||||
| 1703 | Read-only Filter | |||||
| 1704 | Dismiss th e REPORTS session an d regenera te the sam e report. | |||||
| 1705 | Click the Edit Filte r button. | |||||
| 1706 | ||||||
| 1707 | Verify the filters r eturned to their ori ginal valu es. | |||||
| 1708 | ||||||
| 1709 | ||||||
| 1710 | ||||||
| 1711 | ||||||
| 1712 | ||||||
| 1713 | ||||||
| 1714 | ||||||
| 1715 | ||||||
| 1716 | ||||||
| 1717 | ||||||
| 1718 | ||||||
| 1719 | ||||||
| 1720 | ||||||
| 1721 | ||||||
| 1722 | ||||||
| 1723 | ||||||
| 1724 | ||||||
| 1725 | ||||||
| 1726 | ||||||
| 1727 | ||||||
| 1728 | ||||||
| 1729 | ||||||
| 1730 | ||||||
| 1731 | ||||||
| 1732 | ||||||
| 1733 | ||||||
| 1734 | ||||||
| 1735 | ||||||
| 1736 | ||||||
| 1737 | Expected R esults | |||||
| 1738 | Per "verif y" stateme nts in the procedure . Comments | |||||
| 1739 | Validates Attachment sAssociate d E-Signat ures | |||||
| 1740 | ||||||
| 1741 | ||||||
| 1742 | SignedActi onSignerCo mmentAddit ional Info rmation |
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