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| # | Location | File | Last Modified |
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| 1 | var-utility-web-Release-1.0.0-Branch.zip\MHED_VAR_DOCS | User+Guide.docx | Mon May 8 15:42:55 2017 UTC |
| 2 | var-utility-web-Release-1.0.0-Branch.zip\MHED_VAR_DOCS | User+Guide.docx | Mon May 8 18:26:34 2017 UTC |
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| 1 | User Guide | |
| 2 | User Guide for <appl ication na me here> | |
| 3 | Version <v ersion num ber> | |
| 4 | 1. Introdu ction | |
| 5 | It is diff icult to p rovide a u sers’ guid e template that fits all situa tions sinc e applicat ions vary so much in what they allow use rs to do. his templ ate is put forth for the proje ct manager or other writer to use in tai loring to the specif ic charact eristics o f the soft ware and t he project . | |
| 6 | ||
| 7 | 1.1. Purpo se | |
| 8 | Describe t he purpose of the gu ide, which is typica lly to fam iliarize u sers with the import ant featur es and nav igational elements o f the tool . | |
| 9 | ||
| 10 | 1.2. Overv iew | |
| 11 | Explain in general t erms the s ystem and the purpos e for whic h it is in tended. T he descrip tion may i nclude som e of the f ollowing e lements: | |
| 12 | List and d escribe th e major fu nctions pe rformed by the syste m | |
| 13 | Describe t he archite cture of t he system in non-tec hnical ter ms, (e.g., client/se rver, Web- based, etc .) | |
| 14 | User acces s mode, (e .g., graph ical user interface) | |
| 15 | Responsibl e organiza tion | |
| 16 | System nam e or title | |
| 17 | System cod e | |
| 18 | System cat egory: | |
| 19 | Major appl ication: performs c learly def ined funct ions for w hich there is a read ily identi fiable sec urity cons ideration and need | |
| 20 | support sy stem: pro vides gene ral comput ing or net work suppo rt for a v ariety of users and applicatio ns | |
| 21 | Operationa l status: | |
| 22 | Operationa l | |
| 23 | Under deve lopment | |
| 24 | Undergoing a major m odificatio n | |
| 25 | General de scription | |
| 26 | System env ironment o r special conditions | |
| 27 | 1.3 Proje ct Referen ces | |
| 28 | 1.3.1. Inf ormation | |
| 29 | Provide a list of th e points o f organiza tional con tact (POCs ) that may be needed by the do cument use r for info rmational and troubl eshooting purposes. Include t ype of con tact, cont act name, department , telephon e number, and e-mail address ( if applica ble). Poin ts of cont act may in clude, but are not l imited to: help desk POC, deve lopment/ma intenance POC, and o perations POC. | |
| 30 | 1.3.2. Coo rdination | |
| 31 | Provide a list of or ganization s that req uire coord ination be tween the project an d its spec ific suppo rt functio n (e.g., i nstallatio n coordina tion, secu rity, etc. ). Includ e a schedu le for coo rdination activities . | |
| 32 | 1.3.3. Hel p Desk | |
| 33 | Provide he lp desk in formation including responsibl e personne l phone nu mbers for emergency assistance . | |
| 34 | ||
| 35 | 1.4 Organi zation of the Manual | |
| 36 | Provide a list of th e major se ctions of the User’s Manual (1 .0, 2.0, 3 .0, etc.) and a brie f descript ion of wha t is conta ined in ea ch section . | |
| 37 | ||
| 38 | 1.5 Acrony ms and Abb reviations Provide a list of t he acronym s and abbr eviations used in th is documen t and the meaning of each. | |
| 39 | 2. System Summary | |
| 40 | This secti on provide s a genera l overview of the sy stem writt en in non- technical terminolog y. The su mmary shou ld outline the uses of the sys tem in sup porting th e activiti es of the user and s taff. | |
| 41 | 2.1. Syste m Configur ation | |
| 42 | Briefly de scribe and depict gr aphically the equipm ent, commu nications, and netwo rks used b y the syst em. Inclu de the typ e of compu ter input and output devices. | |
| 43 | ||
| 44 | 2.2. Data Flows | |
| 45 | Briefly de scribe or depict gra phically, the overal l flow of data in th e system. Include a user-orie nted descr iption of the method used to s tore and m aintain da ta. | |
| 46 | ||
| 47 | 2.3. User Access Lev els | |
| 48 | Describe t he differe nt users a nd/or user groups an d the rest rictions p laced on e ach for sy stem acces sibility o r use. | |
| 49 | ||
| 50 | 2.4. Conti ngencies a nd Alterna te Modes o f Operatio n | |
| 51 | At a high level, exp lain the c ontinuity of operati ons in the event of emergency, disaster, or accide nt. Explai n what the effect of degraded performanc e will hav e on the u ser. | |
| 52 | ||
| 53 | 3. Getting Started | |
| 54 | This secti on provide s a genera l walk-thr ough of th e system f rom initia tion throu gh exit. T he logical arrangeme nt of the informatio n shall en able the f unctional personnel to underst and the se quence and flow of t he system. Use scre en prints to depict examples o f text und er each he ading. | |
| 55 | 3.1. Loggi ng On | |
| 56 | Describe t he procedu res necess ary to acc ess the sy stem, incl uding how to get use r identifi er identif ication (I D) and log on. If ap plicable, identify j ob request forms or control st atements a nd the inp ut, freque ncy, reaso n, origin, and mediu m for each type of o utput. | |
| 57 | ||
| 58 | 3.2. Syste m Menu | |
| 59 | This secti on describ es in gene ral terms the system menu firs t encounte red by the user, as well as th e navigati on paths t o function s noted on the scree n. Each sy stem funct ion should be under a separate section h eader, 3.2 .1 - 3.2.x . | |
| 60 | ||
| 61 | 3.3. Chang ing User I D and Pass word | |
| 62 | Describe h ow the use r changes a user ID. Describe the action s a user m ust take t o change a password. | |
| 63 | ||
| 64 | 3.4. Exit System | |
| 65 | Describe t he actions necessary to proper ly exit th e system. | |
| 66 | ||
| 67 | 3.5. Speci al Instruc tions for Error Corr ection | |
| 68 | Describe a ll recover y and erro r correcti on procedu res, inclu ding error condition s that may be genera ted and co rrective a ctions tha t may need to be tak en. | |
| 69 | ||
| 70 | 3.6. Cavea ts and Exc eptions | |
| 71 | If there a re special actions t he user mu st take to insure th at data is properly saved or t hat some o ther funct ion execut es properl y, describ e those ac tions here . Include screen ca ptures and descripti ve narrati ves, if ap plicable. | |
| 72 | 4. Scenari o | |
| 73 | Prepare a scenario t hat applie s the feat ures of th e tool to the specif ic environ ment and c haracteris tics of th e project. Prepare a detailed series of instructio ns (in non -technical terms) de scribing t he procedu res the us er will ne ed to foll ow to use the system . Followi ng are exa mples of t he type of informati on that mi ght be inc luded in t he scenari o: | |
| 74 | Detailed p rocedures to initiat e system o peration, including identifica tion of jo b request forms or c ontrol sta tements an d the inpu t’s freque ncy, reaso n, origin, and mediu m for each type of o utput | |
| 75 | Illustrati ons of inp ut formats | |
| 76 | Descriptio ns of inpu t preparat ion rules | |
| 77 | Descriptio ns of outp ut procedu res identi fying outp ut formats and speci fying the output’s p urpose, fr equency, o ptions, me dia, and l ocation | |
| 78 | Identifica tion of al l codes an d abbrevia tions used in the sy stem’s out put | |
| 79 | Descriptio ns of the query and retrieval capabiliti es of the system. U se screen prints to depict exa mples. | |
| 80 | Depict and discuss a ll standar d reports that can b e generate d by the s ystem or i nternal to the user. Use scree n prints a s needed t o depict e xamples of text unde r each hea ding. | |
| 81 | ||
| 82 | 5. Trouble shooting | |
| 83 | Anticipate any probl ems, issue s, or item s that a u ser may ne ed assista nce with a nd provide guidance to the ext ent possib le. | |
| 84 | ||
| 85 | Template last updat ed 9/10/20 14 |
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