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| 1 | docs | prca_ib_epayments_bundle_3_0_ig - Copy.doc | Mon Oct 22 16:27:48 2018 UTC |
| 2 | docs | prca_ib_epayments_bundle_3_0_ig - Copy.doc | Mon Oct 22 16:36:16 2018 UTC |
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| 1 | Medical Ca re Collect ion Fund ( MCCF) Elec tronic Dat a Intercha nge (EDI) Transactio n Applicat ions Suite (TAS) ePa yments Bui ld 4 & 5 | |
| 2 | Accounts R eceivable PRCA*4.5*3 26 | |
| 3 | Integrated Billing I B*2.0*609 | |
| 4 | Version 1. 1 | |
| 5 | Deployment , Installa tion, Back -Out, and Rollback G uide | |
| 6 | ||
| 7 | October 20 18 | |
| 8 | Department of Vetera ns Affairs | |
| 9 | Office of Informatio n and Tech nology (OI &T) | |
| 10 | Revision H istory | |
| 11 | DateVersio nDescripti onAuthorMa rch 20181. 0Initial V ersionDarl ene White & Chris Ed kinsOctobe r 20181.1U pdated for IOC ExitF red Altman Artifact R ationale | |
| 12 | This docum ent descri bes the De ployment, Installati on, Back-o ut, and Ro llback Pla n for new products g oing into the VA Ent erprise. T he plan in cludes inf ormation a bout syste m support, issue tra cking, esc alation pr ocesses, a nd roles a nd respons ibilities involved i n all thos e activiti es. Its pu rpose is t o provide clients, s takeholder s, and sup port perso nnel with a smooth t ransition to the new product o r software , and shou ld be stru ctured app ropriately , to refle ct particu lars of th ese proced ures at a single or at multipl e location s. | |
| 13 | Per the Ve teran-focu sed Integr ated Proce ss (VIP) G uide, the Deployment , Installa tion, Back -out, and Rollback P lan is req uired to b e complete d prior to Critical Decision P oint #2 (C D #2), wit h the expe ctation th at it will be update d througho ut the lif ecycle of the projec t for each build, as needed. | |
| 14 | Table of C ontents | |
| 15 | 11 | |
| 16 | Introducti on | |
| 17 | ||
| 18 | ||
| 19 | 11.1 | |
| 20 | Purpose | |
| 21 | ||
| 22 | ||
| 23 | 11.2 | |
| 24 | Dependenci es | |
| 25 | ||
| 26 | ||
| 27 | 11.3 | |
| 28 | Constraint s | |
| 29 | ||
| 30 | ||
| 31 | 12 | |
| 32 | Roles and Responsibi lities | |
| 33 | ||
| 34 | ||
| 35 | 23 | |
| 36 | Deployment | |
| 37 | ||
| 38 | ||
| 39 | 23.1 | |
| 40 | Timeline | |
| 41 | ||
| 42 | ||
| 43 | 23.2 | |
| 44 | Site Readi ness Asses sment | |
| 45 | ||
| 46 | ||
| 47 | 33.2.1 | |
| 48 | Deployment Topology (Targeted Architectu re) | |
| 49 | ||
| 50 | ||
| 51 | 33.2.2 | |
| 52 | Site Infor mation (Lo cations, D eployment Recipients ) | |
| 53 | ||
| 54 | ||
| 55 | 33.2.3 | |
| 56 | Site Prepa ration | |
| 57 | ||
| 58 | ||
| 59 | 33.3 | |
| 60 | Resources | |
| 61 | ||
| 62 | ||
| 63 | 33.3.1 | |
| 64 | Facility S pecifics | |
| 65 | ||
| 66 | ||
| 67 | 33.3.2 | |
| 68 | Hardware | |
| 69 | ||
| 70 | ||
| 71 | 43.3.3 | |
| 72 | Software | |
| 73 | ||
| 74 | ||
| 75 | 43.3.4 | |
| 76 | Communicat ions | |
| 77 | ||
| 78 | ||
| 79 | 43.3.4.1 | |
| 80 | Deployment /Installat ion/Back-O ut Checkli st | |
| 81 | ||
| 82 | ||
| 83 | 54 | |
| 84 | Installati on | |
| 85 | ||
| 86 | ||
| 87 | 54.1 | |
| 88 | Pre-instal lation and System Re quirements | |
| 89 | ||
| 90 | ||
| 91 | 54.2 | |
| 92 | Platform I nstallatio n and Prep aration | |
| 93 | ||
| 94 | ||
| 95 | 54.3 | |
| 96 | Download a nd Extract Files | |
| 97 | ||
| 98 | ||
| 99 | 64.4 | |
| 100 | Database C reation | |
| 101 | ||
| 102 | ||
| 103 | 64.5 | |
| 104 | Installati on Scripts | |
| 105 | ||
| 106 | ||
| 107 | 64.6 | |
| 108 | Cron Scrip ts | |
| 109 | ||
| 110 | ||
| 111 | 64.7 | |
| 112 | Access Req uirements and Skills Needed fo r the Inst allation | |
| 113 | ||
| 114 | ||
| 115 | 64.8 | |
| 116 | Installati on Procedu re | |
| 117 | ||
| 118 | ||
| 119 | 64.9 | |
| 120 | Installati on Verific ation Proc edure | |
| 121 | ||
| 122 | ||
| 123 | 64.10 | |
| 124 | System Con figuration | |
| 125 | ||
| 126 | ||
| 127 | 64.11 | |
| 128 | Database T uning | |
| 129 | ||
| 130 | ||
| 131 | 75 | |
| 132 | Back-Out P rocedure | |
| 133 | ||
| 134 | ||
| 135 | 75.1 | |
| 136 | Back-Out S trategy | |
| 137 | ||
| 138 | ||
| 139 | 75.1.1 | |
| 140 | Mirror Tes ting or Si te Product ion Testin g | |
| 141 | ||
| 142 | ||
| 143 | 75.1.2 | |
| 144 | After Nati onal Relea se but Dur ing the De signated S upport Per iod | |
| 145 | ||
| 146 | ||
| 147 | 75.1.3 | |
| 148 | After Nati onal Relea se and War ranty Peri od | |
| 149 | ||
| 150 | ||
| 151 | 75.2 | |
| 152 | Back-Out C onsiderati ons | |
| 153 | ||
| 154 | ||
| 155 | 75.2.1 | |
| 156 | Load Testi ng | |
| 157 | ||
| 158 | ||
| 159 | 85.2.2 | |
| 160 | User Accep tance Test ing | |
| 161 | ||
| 162 | ||
| 163 | 135.3 | |
| 164 | Back-Out C riteria | |
| 165 | ||
| 166 | ||
| 167 | 135.4 | |
| 168 | Back-Out R isks | |
| 169 | ||
| 170 | ||
| 171 | 135.5 | |
| 172 | Authority for Back-O ut | |
| 173 | ||
| 174 | ||
| 175 | 135.6 | |
| 176 | Back-Out P rocedure | |
| 177 | ||
| 178 | ||
| 179 | 145.7 | |
| 180 | Back-out V erificatio n Procedur e | |
| 181 | ||
| 182 | ||
| 183 | 146 | |
| 184 | Rollback P rocedure | |
| 185 | ||
| 186 | ||
| 187 | 146.1 | |
| 188 | Rollback C onsiderati ons | |
| 189 | ||
| 190 | ||
| 191 | 146.2 | |
| 192 | Rollback C riteria | |
| 193 | ||
| 194 | ||
| 195 | 146.3 | |
| 196 | Rollback R isks | |
| 197 | ||
| 198 | ||
| 199 | 146.4 | |
| 200 | Authority for Rollba ck | |
| 201 | ||
| 202 | ||
| 203 | 146.5 | |
| 204 | Rollback P rocedure | |
| 205 | ||
| 206 | ||
| 207 | 146.6 | |
| 208 | Rollback V erificatio n Procedur e | |
| 209 | ||
| 210 | ||
| 211 | ||
| 212 | ||
| 213 | Table of T ables | |
| 214 | 1Table 1: Deployment , Installa tion, Back -out, and Rollback R oles and R esponsibil ities | |
| 215 | ||
| 216 | ||
| 217 | 3Table 2: Site Prepa ration | |
| 218 | ||
| 219 | ||
| 220 | 3Table 3: Facility-S pecific Fe atures | |
| 221 | ||
| 222 | ||
| 223 | 3Table 4: Hardware S pecificati ons | |
| 224 | ||
| 225 | ||
| 226 | 4Table 5: Software S pecificati ons | |
| 227 | ||
| 228 | ||
| 229 | 5Table 6: Deployment /Installat ion/Back-O ut Checkli st | |
| 230 | ||
| 231 | ||
| 232 | ||
| 233 | ||
| 234 | Introducti on | |
| 235 | This docum ent descri bes how to deploy an d install the multi- build (whi ch include s IB*2.0*6 09 and PRC A*4.5*326) as well a s how to b ack-out th e product and rollba ck to a pr evious ver sion or da ta set. | |
| 236 | Purpose | |
| 237 | The purpos e of this plan is to provide a single, c ommon docu ment that describes how, when, where, an d to whom the multi- build buil d PRCA IB EPAYMENTS BUNDLE 3.0 (which i ncludes IB *2.0*609 a nd PRCA*4. 5*326) wil l be deplo yed and in stalled, a s well as how the pa tches are to be back ed out and rolled ba ck, if nec essary. Th e plan als o identifi es resourc es, commun ications p lan, and r ollout sch edule. Spe cific inst ructions f or install ation, bac k-out, and rollback are includ ed in this document. | |
| 238 | Dependenci es | |
| 239 | The follow ing patche s must be installed before IB* 2.0*609 an d PRCA*4.5 *326: | |
| 240 | IB*2.0*530 | |
| 241 | PRCA*4.5*2 04 | |
| 242 | PRCA*4.5*3 18 | |
| 243 | PRCA*4.5*3 21 | |
| 244 | Constraint s | |
| 245 | This patch is intend ed for a f ully patch ed VistA s ystem. | |
| 246 | Roles and Responsibi lities | |
| 247 | Table 1: D eployment, Installat ion, Back- out, and R ollback Ro les and Re sponsibili ties | |
| 248 | IDTeamPhas e / RoleTa sksProject Phase (Se e Schedule )1VA OI&T, VA OI&T H ealth Prod uct Suppor t& PMO (Le idos)Deplo ymentPlan and schedu le deploym ent (inclu ding orche stration w ith vendor s)Planning 2Local VAM C and CPAC processes | |
| 249 | Deployment Determine and docume nt the rol es and res ponsibilit ies of tho se involve d in the d eployment. Planning3F ield Testi ng (Initia l Operatin g Capabili ty - IOC), Health Pr oduct Supp ort Testin g & VIP Re lease Agen t Approval Deploymen tTest for operationa l readines s Testing4 Health Pro duct Suppo rt and Fie ld Operati onsDeploym entExecute deploymen tDeploymen t5Individu al Veteran s Administ ration Med ical Cente rs (VAMCs) Installati onPlan and schedule installati on Deploym ent6 VIP R elease Age ntInstalla tionEnsure authority to operat e and that certifica te authori ty securit y document ation is i n placeDep loyment7N/ A for this patch as we are usi ng only th e existing VistA sys temInstall ationValid ate throug h facility POC to en sure that IT equipme nt has bee n accepted using ass et invento ry process esN/A8VA’s eBusiness teamInsta llationsCo ordinate t raining De ployment9V IP release Agent, He alth Produ ct Support & the dev elopment t eamBack-ou tConfirm a vailabilit y of back- out instru ctions and back-out strategy ( what are t he criteri a that tri gger a bac k-out) Dep loyment10N o changes to current process – we are us ing the ex isting Vis tA systemP ost Deploy mentHardwa re, Softwa re and Sys tem Suppor tWarrantyD eployment | |
| 250 | The deploy ment is pl anned as a national rollout. | |
| 251 | This secti on provide s the sche dule and m ilestones for the de ployment. | |
| 252 | Timeline | |
| 253 | The deploy ment and i nstallatio n is sched uled to ru n for 30 d ays, as de picted in the master deploymen t schedule | |
| 254 | . | |
| 255 | Site Readi ness Asses sment | |
| 256 | This secti on discuss es the loc ations tha t will rec eive the d eployment of multi-b uild build PRCA IB E PAYMENTS B UNDLE 3.0 (which in cludes IB* 2.0*609 an d PRCA*4.5 *326). | |
| 257 | Deployment Topology (Targeted Architectu re) | |
| 258 | This multi -build bui ld PRCA IB EPAYMENTS BUNDLE 3. 0 (which i ncludes IB *2.0*609 a nd PRCA*4. 5*326) is to be nati onally rel eased to a ll VAMCs. | |
| 259 | Site Infor mation (Lo cations, D eployment Recipients ) | |
| 260 | The test s ites for I OC testing are: | |
| 261 | ||
| 262 | FRESNO, CA | |
| 263 | WHITE CITY , OR (DOM) | |
| 264 | LONG BEACH , CA | |
| 265 | LAS VEGAS, CA | |
| 266 | These site s will not be define d here unt il the sit es have si gned the M emorandum of Underst anding (MO Us) and te sting has completed as sometim es a site has to sto p testing prior to t he end of IOC. | |
| 267 | Upon natio nal releas e, all VAM Cs are exp ected to i nstall thi s patch by the compl iance date . | |
| 268 | Site Prepa ration | |
| 269 | The follow ing table describes preparatio n required by the si te prior t o deployme nt. | |
| 270 | Table 2: S ite Prepar ation | |
| 271 | Site/Other Problem/Ch ange Neede dFeatures to Adapt/M odify to N ew Product Actions/St epsOwnerN/ AN/AN/AN/A N/AResourc es | |
| 272 | Facility S pecifics | |
| 273 | The follow ing table lists faci lity-speci fic featur es require d for depl oyment. | |
| 274 | Table 3: F acility-Sp ecific Fea tures | |
| 275 | SiteSpace/ RoomFeatur es NeededO therN/AN/A N/AN/AHard ware | |
| 276 | The follow ing table describes hardware s pecificati ons requir ed at each site prio r to deplo yment. | |
| 277 | Table 4: H ardware Sp ecificatio ns | |
| 278 | Required H ardwareMod elVersionC onfigurati onManufact urerOtherE xisting Vi stA system N/AN/AN/AN /AN/APleas e see the Roles and Responsibi lities tab le in Sect ion 2 for details ab out who is responsib le for pre paring the site to m eet these hardware s pecificati ons. | |
| 279 | Software | |
| 280 | The follow ing table describes software s pecificati ons requir ed at each site prio r to deplo yment. | |
| 281 | Table 5: S oftware Sp ecificatio ns | |
| 282 | Required S oftwareMak eVersionCo nfiguratio nManufactu rerOtherFu lly patche d Accounts Receivabl e package within Vis tAN/A4.5N/ AN/AN/APRC A*4.5*204N /ANational ly release d versionN /AN/AN/APR CA*4.5*318 N/ANationa lly releas ed version N/AN/AN/AP RCA*4.5*32 1N/ANation ally relea sed versio nN/AN/AN/A Fully patc hed Integr ated Billi ng package within Vi stAN/A2.0N /AN/AN/AIB *2.0*530N/ ANationall y released versionN/ AN/AN/APle ase see th e Roles an d Responsi bilities t able in Se ction 2 ab ove for de tails abou t who is r esponsible for prepa ring the s ite to mee t these so ftware spe cification s. | |
| 283 | Communicat ions | |
| 284 | The sites that are p articipati ng in fiel d testing (IOC) will use the “ Patch Trac king” mess age in Out look to co mmunicate with the e Payments e Business t eam, the d evelopers, and produ ct support personnel . | |
| 285 | Deployment /Installat ion/Back-O ut Checkli st | |
| 286 | The Releas e Manageme nt team wi ll deploy the multi- build buil d PRCA IB EPAYMENTS BUNDLE 3.0 , which is tracked i n the Nati onal Patch Module (N PM) in For um, nation ally to al l VAMCs. F orum autom atically t racks the patches as they are installed in the dif ferent VAM C producti on systems . One can run a repo rt in Foru m to ident ify when t he patch w as install ed in the VistA prod uction at each site, and by wh om. A repo rt can als o be run t o identify which sit es have no t installe d the patc h in their VistA pro duction sy stem as of that mome nt in time . | |
| 287 | Therefore, this info rmation do es not nee d to be ma nually tra cked in th e chart be low. | |
| 288 | Table 6: D eployment/ Installati on/Back-Ou t Checklis t | |
| 289 | ActivityDa yTimeIndiv idual who completed taskDeploy N/AN/AN/AI nstallN/AN /AN/AInsta llation | |
| 290 | Pre-instal lation and System Re quirements | |
| 291 | IB*2.0*609 and PRCA* 4.5*326, p atches to the existi ng VistA I ntegrated Billing 2. 0 and Acco unts Recei vable 4.5 packages, are instal lable on a fully pat ched M(UMP S) VistA s ystem and operate on the top o f the Vist A environm ent provid ed by the VistA infr astructure packages. The latte r provides utilities which com municate w ith the un derlying o perating s ystem and hardware, thereby pr oviding In tegrated B illing and Accounts Receivable independe nce from v ariations in hardwar e and oper ating syst em. | |
| 292 | Platform I nstallatio n and Prep aration | |
| 293 | Refer to I B*2.0*609 and PRCA*4 .5*326 doc umentation on the Na tional Pat ch Module (NPM) on F orum for t he detaile d installa tion instr uctions. T hese instr uctions wo uld includ e any pre- installati on steps i f applicab le. | |
| 294 | Download a nd Extract Files | |
| 295 | Refer to I B*2.0*609 and PRCA*4 .5*326 doc umentation on the NP M to find the locati on of rela ted docume ntation th at can be downloaded . IB*2.0*6 09 and PRC A*4.5*326 will be di stributed via host f ile PRCA_I B_EPAYMENT S_BUNDLE_3 _0.KID. | |
| 296 | Sites can retrieve V istA softw are from d ownload. DNS .DOMAIN. T his transm its the fi le from th e first av ailable se rver. Sites may also selec t to retri eve this f ile direct ly from a specific s erver. | |
| 297 | Sites may retrieve s oftware di rectly usi ng Secure File Trans fer Protoc ol (SFTP) from the A NONYMOUS.S OFTWARE di rectory at the follo wing OI Fi eld Office s: | |
| 298 | Hin es | |
| 299 | ||
| 300 | DNS .med.DOMAI N | |
| 301 | Sal t Lake Cit y | |
| 302 | .med.DOMAI N | |
| 303 | The PRCA_I B_EPAYMENT S_BUNDLE_3 _0.KID hos t file is located in the anony mous.softw are direct ory. Use t he America n Standard Code for Informatio n Intercha nge (ASCII ) Mode whe n download ing the fi le. | |
| 304 | Database C reation | |
| 305 | Multi-buil d build PR CA IB EPAY MENTS BUND LE 3.0 mod ifies the VistA data base. All changes ca n be found on the NP M document ation for these patc hes. | |
| 306 | Installati on Scripts | |
| 307 | No install ation scri pts are ne eded for m ulti-build build PRC A IB EPAYM ENTS BUNDL E 3.0 ins tallation. | |
| 308 | Cron Scrip ts | |
| 309 | No Cron sc ripts are needed for multi-bui ld build P RCA IB EPA YMENTS BUN DLE 3.0 i nstallatio n. | |
| 310 | Access Req uirements and Skills Needed fo r the Inst allation | |
| 311 | The follow ing staff will need access to the host f ile PRCA_I B_EPAYMENT S_BUNDLE_3 _0.KID con taining th e IB*2.0*6 09 and PRC A*4.5*326 patches. T he softwar e is to be installed by the si te’s or re gion’s des ignated: V A OI&T IT OPERATIONS SERVICE, Enterprise Service L ines, Vist A Applicat ions Divis ion | |
| 312 | . | |
| 313 | Installati on Procedu re | |
| 314 | Refer to I B*2.0*609 and PRCA*4 .5*326 doc umentation on the NP M for the detailed i nstallatio n instruct ions. | |
| 315 | Installati on Verific ation Proc edure | |
| 316 | Refer to I B*2.0*609 and PRCA*4 .5*326 doc umentation on the NP M for the detailed i nstallatio n instruct ions. Thes e instruct ions would include a ny post in stallation steps if applicable . | |
| 317 | System Co nfiguratio n | |
| 318 | No system configurat ion change s are requ ired for t his patch. | |
| 319 | Database Tuning | |
| 320 | No reconfi guration o f the Vist A database , memory a llocations or other resources is necessa ry. | |
| 321 | Back-Out P rocedure | |
| 322 | Back-Out p ertains to a return to the las t known go od operati onal state of the so ftware and appropria te platfor m settings . | |
| 323 | Back-Out S trategy | |
| 324 | A decision to back o ut could b e made dur ing Site M irror Test ing, durin g Site Pro duction Te sting, or after Nati onal Relea se to the field (VAM Cs). The b est strate gy decisio n is depen dent on th e stage du ring which the decis ion is mad e. | |
| 325 | Mirror Tes ting or Si te Product ion Testin g | |
| 326 | If a decis ion to bac k out is m ade during Mirror Te sting or S ite Produc tion Testi ng, a new version of the patch can be us ed to rest ore the bu ild compon ents to th eir pre-pa tch condit ion. | |
| 327 | After Nati onal Relea se but Dur ing the De signated S upport Per iod | |
| 328 | If a decis ion to bac k out is m ade after national r elease and within th e designat ed support period, a new patch will be e ntered int o the NPM in Forum a nd will go through a ll the nec essary mil estone rev iews, etc. as a patc h for a pa tch. This patch coul d be defin ed as an e mergency p atch, and it could b e used to address sp ecific iss ues pertai ning to th e original patch or it could b e used to restore th e build co mponents t o their or iginal pre -patch con dition. | |
| 329 | After Nati onal Relea se and War ranty Peri od | |
| 330 | After the support pe riod, the VistA Main tenance Pr ogram will produce t he new pat ch, either to correc t the defe ctive comp onents or restore th e build co mponents t o their or iginal pre -patch con dition. | |
| 331 | Back-Out C onsiderati ons | |
| 332 | Changes im plemented with multi -build PRC A IB EPAYM ENTS BUNDL E 3.0 can be backed out in the ir entiret y or on an enhanceme nt-by-enha ncement ba sis. Eithe r could be accomplis hed via a new versio n of multi -build PRC A IB EPAYM ENTS BUNDL E 3.0 if b efore nati onal relea se or a ne w multi-bu ild if aft er nationa l release. | |
| 333 | Load Testi ng | |
| 334 | N/A. The b ack-out pr ocess woul d be execu ted at nor mal, rathe r than rai sed job pr iority, an d is expec ted to hav e no signi ficant eff ect on tot al system performanc e. Subsequ ent to the reversion , the perf ormance de mands on t he system would be u nchanged. | |
| 335 | User Accep tance Test ing | |
| 336 | Below are the accept ance crite ria for ea ch story i ncluded in build PRC A IB EPAYM ENTS BUNDL E 3.0. | |
| 337 | Unique Ele ctronic Tr ansfer Fun ds (EFT) I dentifiers | |
| 338 | Prior to t his patch all detail lines bel onging to an EFT wer e | |
| 339 | displayed using the same EFT n umber. Fo llowing th is patch, each EFT | |
| 340 | detail lin e will be displayed with a uni que identi fier consi sting of | |
| 341 | the EFT nu mber, foll owed by a period and the seque nce number of the | |
| 342 | EF T detail l ine. The following reports an d worklist s will sho w the | |
| 343 | un ique EFT i dentifier: | |
| 344 | a) EFT Daily Activity Report [RCD PE EDI LOC KBOX ACT R EPORT] | |
| 345 | b) EFT Unmat ched Aging Report [RCDPE EFT AGING REP ORT] | |
| 346 | c) Unapplied EFT Depos its Report [RCDPE UN APPLIED EF T DEP REPO RT] | |
| 347 | d) Duplicate EFT Depos its Audit Report [R CDPE EFT A UDIT REPOR T] | |
| 348 | e) EFT Trans action Aud it Report [RCDPE EFT TRANSA CTION AUD REP] | |
| 349 | f) Manual Ma tch EFT-ER A [RCDPE MANUAL MAT CH EFT-ERA ] | |
| 350 | when loo king up an EFT to ma nual match | |
| 351 | g) Mark 0-Ba lance EFT Matched [RCDPE MAR K 0-BAL EF T MATCHED] | |
| 352 | when loo king up an EFT to ma tch | |
| 353 | h) Remove Du plicate De posits [RCDPE REMOVE DUP DEPOSITS] | |
| 354 | when dis played for a lookup | |
| 355 | i) ERA Workl ist [RCDPE E DI LOCKBOX WORKLIST] | |
| 356 | j) Auto-Post Awaiting Resolution [RCDPE A PAR] | |
| 357 | k) Receipt P rofile [RCDP R ECEIPT PRO CESSING] | |
| 358 | l) Unmatch a n ERA [ RCDPE UNMA TCH ERA] | |
| 359 | 2. Filter by Receip t Number o n Link Pay ment Track ing Report [RCDPE SUSPENSE A UDIT | |
| 360 | REPOR T] | |
| 361 | The Link P ayment Tra cking Repo rt prompts the user for a sing le receipt number to include | |
| 362 | on the rep ort. | |
| 363 | If no sing le receipt number is chosen, t he user is prompted for a date range and selected | |
| 364 | users as p er existin g report f unctionali ty. | |
| 365 | The report will now be availab le in Exce l format a nd the use r will be prompted f or this | |
| 366 | option. | |
| 367 | 3. ERA/EF T 'matched ' date add ed to the ERA Workli st [RCDPE EDI LOCKBO X | |
| 368 | WORKLI ST] | |
| 369 | The header on the ER A worklist for payer name and match stat us will no w read "PA YER | |
| 370 | NAME/MATCH STATUS & DATE". | |
| 371 | b) Th e ERA Work list will display th e date an EFT or a c heck was matched to an ERA. | |
| 372 | c) Th e Daily Ac tivity Rep ort [RCDPE EDI LOCKB OX ACT REP ORT] will show the d ate | |
| 373 | a n EFT or c heck was m atched to an ERA. | |
| 374 | 4. EDI Lo ckbox 3rd Party Exce ptions [RC DPE EXCEPT ION PROCES SING] | |
| 375 | The Da ta Excepti ons filter was alter ed so that : | |
| 376 | a) The filter wi ll now sho w results when a use r elects t o include only pharm acy except ions. | |
| 377 | b) The pharmacy flag alloc ated to a payer via the 'Ident ify payers ' option [ RCDPE PAYE R | |
| 378 | I DENTIFY] w ill be use d to deter mine which entries a re pharmac y exceptio ns. | |
| 379 | 5. Update d Display Language i n the Link Payment T racking Re port | |
| 380 | [RCDPE SUSPENSE AUDIT REPO RT] | |
| 381 | An additio nal header line will appear on the Link Payment Tr acking Rep ort. It wi ll contain | |
| 382 | the column headers ' REASON' an d 'CLAIMS' . | |
| 383 | The Dispos ition Reas on for rec eipts will be displa yed in the 'REASON' column on a | |
| 384 | second row below the receipt r ow. | |
| 385 | Receipts w ith multip le split t ransaction s will dis play 'Mult i-Trans Sp lit' in th e 'REASON' | |
| 386 | column on a second r ow below t he receipt row. | |
| 387 | Each trans action in a multi-tr ansaction split rece ipt will b e displaye d on its o wn line in the | |
| 388 | 'CLAIMS' c olumn belo w the 'Mul ti-Trans S plit' reas on. | |
| 389 | 6) Change s to the A uto-Postin g logic in the Night ly AR Proc ess [PRCA NIGHTLY PR OCESS] | |
| 390 | a) C heck type ERAs that match to E FTs will a uto-post d uring the nightly pr ocess. | |
| 391 | b) N on-payment type ERAs that matc h to EFTs will auto- post durin g the nigh tly proces s. | |
| 392 | c) B alance of Payment (B OP) type E RAs that m atch to EF Ts will au to-post du ring the | |
| 393 | nightly pr ocess. | |
| 394 | The Manual Match EFT -ERA [RCDP E EFT ERA MANUAL MAT CH] on the Clerk's A R | |
| 395 | Menu will allow non- payment ty pe ERAs to be marked for auto- post. | |
| 396 | The Manual Match Opt ion [RCDPE MANUAL MA TCH EFT-ER A] in the ERA | |
| 397 | Worklist w ill allow balance of payment t ype ERAs t o be marke d for auto -post. | |
| 398 | 7. Allow for Negati ve Distrib utions to 'Claim not Found in AR' | |
| 399 | a) T he ERA Wor klist Scra tchpad Scr een action 'Distribu te Adj Amt s' [proto col RCDPE | |
| 400 | EOB WORKLI ST DIST AD J] will al low PLB ad justments to be dist ributed to lines | |
| 401 | which have no valid claim. | |
| 402 | 8. Displa y the user who marke d a claim for auto-p osting in the ERA | |
| 403 | Workli st [RCDPE EDI LOCKBO X WORKLIST ] or in th e Auto-Pos t Awaiting Resolutio n | |
| 404 | option [RCDPE AP AR]. The user who m arked the claim for auto-posti ng will be displayed | |
| 405 | in th e followin g places: | |
| 406 | a) L ist of Rec eipts Repo rt [R CDP LIST O F RECEIPTS REPORT] | |
| 407 | b) R eceipt Pro cessing [RCDP RECE IPT PROCES SING] | |
| 408 | c) A uto-Posted Receipts Report [RCDPE AUTO-POST RECEIPT RE PORT] | |
| 409 | d) Th ird Party Joint Inqu iry (TPJI) [IBJ TH IRD PARTY JOINT INQU IRY] | |
| 410 | Within TPJ I in the T ransaction Profile [RCDP TRAN SACTIONS L IST TRANSA CTION | |
| 411 | PROFILE] a nd Profile of Accoun ts Receiva ble [RCDP RECEIPT PR OFILE ACCO UNT | |
| 412 | PROFILE] a ctions. | |
| 413 | 9. Auto-Po st Report [RCDPE AUT O-POST REP ORT] filte r and sort modificat ions | |
| 414 | a) W hen runnin g this rep ort, users will have the optio n of selec ting payer s to inclu de either | |
| 415 | by payer n ame or by payer Tax Identifica tion Numbe r (TIN). | |
| 416 | b) U sers will have the o ption to s ort the re port by pa yer name o r payer TI N. | |
| 417 | c) T he report header wil l reflect the new fi lter and s ort criter ia. | |
| 418 | d) D isplay of payers in the report will show NAME/TIN when the r eport is s orted by p ayer | |
| 419 | name and T IN/NAME wh en the rep ort is sor ted by pay er TIN. | |
| 420 | 10. ERA Wo rklist Man ual Match Action [RC DPE EFT ER A MANUAL M ATCH] | |
| 421 | a) W hen runnin g the Manu al Match a ction in t he ERA Wor klist and selecting an ERA tha t is | |
| 422 | ALREADY ma tched, the error mes sage 'ERA is already matched p lease sele ct another | |
| 423 | ERA...' wi ll only ap pear once. | |
| 424 | 11. ERA Wo rklist [RC DPE EDI LO CKBOX WORK LIST] filt er modific ation | |
| 425 | a) T he ERA Wor klist will show an a dditional prompt for entries t o include in the lis t, based | |
| 426 | on the aut o-post sta tus of the ERA. | |
| 427 | b) T he auto-po st status of a workl ist entry will be in dicated. | |
| 428 | c) T he system will warn the user i f they sel ect an inv alid combi nation of ERA Workli st | |
| 429 | filters. | |
| 430 | 12. The ED I LOCKBOX Parameters [RCDPE ED I LOCKBOX PARAMETERS ] | |
| 431 | mod ifications | |
| 432 | The EDI LO CKBOX Para meters opt ion was mo dified to send notif ications w hen Auto- | |
| 433 | Post and/o r Auto-Dec rease are turned on or off. | |
| 434 | Additional ly, notifi cations ar e also sen t when the auto-post or auto-d ecrease pa yer | |
| 435 | exclusion list is mo dified or list of au to-decreas e CARCs is modified in any way . | |
| 436 | The existi ng prompt 'ENABLE AU TO-DECREAS E OF MEDIC AL CLAIMS' was | |
| 437 | modified t o 'ENABLE AUTO-DECRE ASE OF MED ICAL CLAIM S WITH | |
| 438 | PAYMENTS' . | |
| 439 | d) A new promp t was 'ENA BLE AUTO-D ECREASE OF MEDICAL C LAIMS NO | |
| 440 | PAYMENTS' to allow t he site to turn auto -decrease on/off for claims wi th zero do llar | |
| 441 | claim line s that are reversals . | |
| 442 | e) A new promp t 'AUTO-DE CREASE NO- PAY MEDICA L CLAIMS F OR THE | |
| 443 | FOLLOWING CARC/AMOUN TS ONLY:' was added to allow t he site to specify a list of | |
| 444 | CARCs (and their max imum amoun ts) to be used when auto-decre asing clai ms with ze ro | |
| 445 | d ollar clai m lines th at are rev ersals. | |
| 446 | f) A new prompt 'NUMBER O F DAYS TO WAIT BEFOR E NO-PAY A UTO-DECREA SE' | |
| 447 | w as added t o allow th e site to specify wh en to begi n auto-dec reasing cl aim with z ero dollar | |
| 448 | c laim lines that are reversals. | |
| 449 | g) A new prompt 'MAXIMUM DOLLAR AMO UNT TO AUT O-DECREASE PER CLAIM ' | |
| 450 | w as added t o allow th e site to set a maxi mum per cl aim auto-d ecrease am ount which is not | |
| 451 | t o exceed 9 9,999 doll ars. If th e user ent ers a maxi mum dollar amount th at is less than | |
| 452 | A NY of the site defin ed CARCs f or claims with payme nts OR cla ims with n o payments , a | |
| 453 | w arning mes sage is di splayed an d the maxi mum amount for these CARCs wil l | |
| 454 | a utomatical ly be redu ced to the per claim limit. | |
| 455 | 13. The Ex clusion Na me/TIN Rep ort [RCDPE PAYER EXC LUSION NAM E TIN] was | |
| 456 | rename d to be th e Payer Im plementati on Report. | |
| 457 | 14. Third Party Join t Inquiry (TPJI) [IB J THIRD PA RTY JOINT INQUIRY] m odificatio ns | |
| 458 | a) T he ERA/835 [IBJT ERA 835 INFOR MATION] ac tion was m odified to display t he | |
| 459 | claims co llected pe rcentage i n the CLAI M LEVEL PA Y STATUS s ection. | |
| 460 | The CR/TR numbers an d FMS docu ment numbe rs will be displayed on the Tr ansaction | |
| 461 | Profile [R CDP TRANSA CTIONS LIS T TRANSACT ION PROFIL E] action from the A ccount Pro file [RCDP RECEIPT P ROFILE ACC OUNT PROFI LE MENU] a ction. | |
| 462 | 15. Unmatc h an ERA [ RCDPE UNMA TCH ERA] m odificatio n | |
| 463 | a) W hen using the Unmatc h An ERA o ption [RCD PE UNMATCH ERA], the user was asked | |
| 464 | whether th ey wanted to delete the workli st entry, when it is the scrat ch pad ent ry that is | |
| 465 | being dele ted. | |
| 466 | The prompt will now read: "THI S ERA ALRE ADY HAS A SCRATCH PA D ENTRY | |
| 467 | AND MUST B E DELETED BEFORE IT CAN BE UNM ATCHED. DO YOU WANT TO | |
| 468 | DELETE THE SCRATCH P AD ENTRY F OR THIS ER A NOW?" | |
| 469 | 16. Change s to the A uto-Decrea se logic i n the Nigh tly AR Pro cess [PRCA NIGHTLY | |
| 470 | PROC ESS] | |
| 471 | If the new site para meter 'ENA BLE AUTO-D ECREASE OF MEDICAL C LAIMS NO | |
| 472 | PAYMENTS' is set to 'YES', cla ims with z ero dollar claim lin es that ar e that mat ch site pa rameter se ttings are auto-decr eased. | |
| 473 | The maximu m auto-dec rease amou nt for a c laim now c annot exce ed the max imum amoun t | |
| 474 | per claim entered in the new s ite parame ter prompt . | |
| 475 | 17. ERA WO RKLIST [RC DPE EDI LO CKBOX WORK LIST] Veri fy action modificati on | |
| 476 | a) T he Verify action [RC DPE EOB WO RKLIST VER IFY] on th e ERA Work list | |
| 477 | Scratchpad was modif ied to all ow the pri nting of a new repor t of verif y discrepa ncies for | |
| 478 | ERAs that were auto- posted. | |
| 479 | 18. Modifi cations to Unmatched ERAs>30 d ays, Paper Matched/N ot Posted ERA> 30 da ys, and | |
| 480 | the EFT Matche d/Not Post ed ERA>30 days bulle tins | |
| 481 | The above bulletins generated by the Nig htly AR Pr ocess [PRC A NIGHTLY PROCESS] | |
| 482 | were modif ied to inc lude trace numbers. | |
| 483 | 19. ERA WO RKLIST [RC DPE EDI LO CKBOX WORK LIST] Admi nistrative Cost | |
| 484 | Adjust ment actio n modifica tion | |
| 485 | The Admin Cost Adj [ RCDPE EOB WORKLIST A DMIN COST ADJ] actio n on the | |
| 486 | Research a ction for the ERA Wo rklist was modified to adjust the balanc e AND be r ecognized on payment s in the A uto-Post A waiting Re solution ( APAR) Work list, | |
| 487 | the same w ay it curr ently work s on payme nts that a re not on the APAR w orklist. | |
| 488 | 20. Standa rdization of EDI Loc kbox Repor t and Work list filte rs | |
| 489 | a) A new 'Medi cal, Pharm acy, Trica re or All' (M/P/T) f ilter was added to E DI Lockbox | |
| 490 | reports. | |
| 491 | The new fi lter above uses the Medical, P harmacy, T ricare set tings from the Ident ify | |
| 492 | Payers [RC DPE D A N E S
|
|
| 493 | If a repor t or workl ist alread y had a fi lter that was simila r to the n ew M/P/T f ilter it w as | |
| 494 | replaced b y the new M/T/P filt er. In ad dition, if the repor t had a Pa yer Name/T IN filter, the M/P/T filter wi ll be aske d prior to the Payer Name/TIN filter and the Payer Name/TIN filter wil l not disp lay any Pa yer Names/ TINs that don't matc h the M/P/ T filter s election. | |
| 495 | d) A ny 'CHAMPV A' existin g on repor ts were re moved. | |
| 496 | e) T he followi ng reports and workl ists were modified | |
| 497 | 1) Active Bi lls With E EOB [ RCDPE ACTI VE WITH EE OB REPORT] | |
| 498 | 2) Auto-Post Awaiting Resolution [RCDP E APAR] | |
| 499 | 3) Auto-Decr ease Adjus tment repo rt [RCDPE AUTO-DECRE ASE REPORT ] | |
| 500 | 4) Auto-Post ed Receipt Report [RC DPE AUTO-P OST RECEIP T REPORT] | |
| 501 | 5) Auto-Post Report [RCDPE AUTO-POST REPORT] | |
| 502 | 6) 835 CARC Data Repor t [R CDPE CARC CODE PAYER REPORT] | |
| 503 | 7) EFT Daily Activity Report [R CDPE EDI L OCKBOX ACT REPORT] | |
| 504 | 8) EEOB Move /Copy/Remo ve Audit R eport [R CDPE EEOB MOVE/COPY/ RMOVE | |
| 505 | RPT] | |
| 506 | 9) EFT Unmat ched Aging Report [RCDPE EFT AGING REPORT] | |
| 507 | 10) Duplicate EFT Depos its Audit Report [ RCDPE EFT AUDIT REPO RT] | |
| 508 | 11) EFT/ERA T RENDING Re port [ RCDPE EFT- ERA TRENDI NG REPORT] | |
| 509 | 12) ERA Unmat ched Aging Report [RCDPE ER A AGING RE PORT] | |
| 510 | 13) ERA Statu s Change A udit Repor t [RCDPE E RA STATUS CHNG AUD R EP] | |
| 511 | 14) ERAs Post ed with Pa per EOB Au dit Report | |
| 512 | [RCDPE ER A W/PAPER EOB REPORT ] | |
| 513 | 15) EDI Lockb ox 3rd Par ty Excepti ons [RCDP E EXCEPTIO N PROCESSI NG] | |
| 514 | 16) Payer Imp lementatio n Report [ RCDPE PAYE R EXCLUSIO N NAME TIN ] | |
| 515 | 17) Provider Level Adju stments (P LB) Report | |
| 516 | [RCDPE PR OVIDER LVL ADJ REPOR T] | |
| 517 | 18) Remove ER A from Act ive Workli st Audit R eport [RCD PE PROVIDE R LVL ADJ | |
| 518 | REPORT ] | |
| 519 | 19) Unapplied EFT Depos its Report [RCDPE UN APPLIED EF T DEP REPO RT] | |
| 520 | f) When pr ompting fo r the M/P/ T filter i n any of t he above r eports, | |
| 521 | or in the ERA Worklist, a warning message w ill be giv en if the user | |
| 522 | sel ects pharm acy or Tri care and t here are n o payers f lagged | |
| 523 | as that type in the ide ntify paye rs option. | |
| 524 | g) The AR Nightl y process was change d to detec t if new P ayer | |
| 525 | Nam e/TINs are detecting in incomi ng EFTs. I f found, t hese Payer s | |
| 526 | wil l be added to the ex clusion fi le (#344.6 ) and can then be | |
| 527 | flagged in the Ident ify Payers [RCDPE D A N E S
|
|
| 528 | 21. ERA WO RKLIST [RC DPE EDI LO CKBOX WORK LIST] modi fication | |
| 529 | a) Sec urity key RCDPEAR wa s added to the Admin Cost Adj [RCDPE EOB WORKLIST | |
| 530 | AD MIN COST A DJ] action and the a ction was moved from the Resea rch [RCDPE EOB | |
| 531 | WO RKLIST RES EARCH MENU ] protocol menu to t he first p age of pro tocol acti ons on | |
| 532 | E RA Worklis t. | |
| 533 | 22. Duplic ate EFT De posits Aud it Report [RCDPE EFT AUDIT REP ORT] modif ication. | |
| 534 | a) T he date ra nge filter was modif ied such t hat all th e duplicat e EFT Depo sits for t he selecte d | |
| 535 | range are displayed (inclusiv ely). Prio r to this modificati on, any du plicate EF T Deposits | |
| 536 | found on the last d ay of the date range were not displayed. | |
| 537 | 23. Auto-A udit proce ssing in t he Nightly AR Proces s [[PRCA N IGHTLY PRO CESS]] | |
| 538 | mod ification | |
| 539 | ERAs with a rate typ e of 'FEE REIMB INS' are now i ncluded in the Auto- Auditing | |
| 540 | process. | |
| 541 | 24. Decrea se Adjustm ent [PRCAC TR DECREA SE] modifi cation | |
| 542 | a) A warning w ill now di splay if t he user at tempts to enter a de crease adj ustment fo r an ERA | |
| 543 | that has p ending pay ments. | |
| 544 | Back-Out C riteria | |
| 545 | The projec t is cance led or the requested changes i mplemented by multi- build buil d PRCA IB EPAYMENTS BUNDLE 3.0 are no lo nger desir ed by VA O I&T and th e ePayment s eBusines s team, or the patch produces catastroph ic problem s. | |
| 546 | Back-Out R isks | |
| 547 | Since the ePayments software i s tightly integrated with exte rnal syste ms, any at tempt at a back-out should inc lude close consultat ion with t he externa l trading partners s uch as the Financial Services Center (FS C), the He alth Care Clearing H ouse (HCCH ), the VA 3rd Party Lockbox ba nk, and th e Financia l Manageme nt System (FMS) to d etermine r isk. | |
| 548 | Authority for Back-O ut | |
| 549 | The order would come jointly f rom: the a pplication coordinat or (produc t support) , portfoli o director , and heal th product support. This shoul d be done in consult ation with the devel opment tea m and exte rnal tradi ng partner s such as FSC, the H CCH, VA 3r d Party Lo ckbox bank , and the FMS to det ermine the appropria te course of action. ePayments is tightl y integrat ed with th ese extern al partner s and a ba ck-out of the patch should not be a stan dalone dec ision. | |
| 550 | Back-Out P rocedure | |
| 551 | The back-o ut plan fo r VistA ap plications is comple x and not a “one siz e fits all ” solution . The gene ral strate gy for a V istA rollb ack is to repair the code with a follow- up patch. The develo pment team recommend s that sit es log a t icket if i t is a nat ionally re leased pat ch. | |
| 552 | Back-Out P rocedure p rior to Na tional Rel ease. If i t is prior to nation al release , the site will be a lready wor king direc tly with t he develop ment team daily and should con tact that team. The developmen t team mem bers will have been identified in the In itial Oper ating Capa bility (IO C) Memoran dum of Und erstanding (MOU). A s discusse d in secti on 5.2, it is likely that deve lopment te am can qui ckly addre ss via a n ew softwar e version. If the si te is unsu re who to contact th ey may log a ticket of contact Health Pr oduct Supp ort - Mana gement Sys tems Team | |
| 553 | The Multi- build buil d PRCA IB EPAYMENTS BUNDLE 3.0 contains the follo wing build component s. | |
| 554 | Data Dicti onary Chan ges | |
| 555 | Options | |
| 556 | Routines | |
| 557 | Templates | |
| 558 | Protocols | |
| 559 | Modificati ons to the following files: | |
| 560 | AR BATCH P AYMENT Fil e [#344] | |
| 561 | EDI THIRD PARTY EFT DETAIL [# 344.31] | |
| 562 | ELECTRONIC REMITTANC E ADVICE [ #344.4 and sub-file 344.41] | |
| 563 | RCDPE PARA METER File [#344.61] | |
| 564 | RCDPE CARC -RARC AUTO DEC File [#344.62] | |
| 565 | RCDPE SUSP ENSE AUDIT Sub-file [344.711] | |
| 566 | While the VistA inst allation p rocedure o f the KIDS build all ows the in staller to back up t he modifie d routines using the ‘Backup a Transport Global’ a ction, due to the co mplexity o f this pat ch, it is not recomm ended for back-out, and a rest ore from a backup of the Trans port Globa l should n ot be atte mpted. In the event that a si te decides to back o ut this pa tch, the s ite should contact t he Nationa l Service Desk (NSD) to submit a help de sk ticket. The devel opment tea m will nee d to issue a follow- on patch i n order to comprehen sively bac k-out this patch and /or to cle an up corr upted data /remove da ta diction ary change s, if need ed and res tore the s ystem to a functioni ng state. | |
| 567 | Please con tact the E PMO team f or assista nce since this insta lled patch contains components in additi on to rout ines. | |
| 568 | Back-out V erificatio n Procedur e | |
| 569 | Successful back-out is confirm ed by veri fication t hat the ba ck-out pat ch was suc cessfully installed. | |
| 570 | Rollback P rocedure | |
| 571 | Rollback p ertains to data. IB* 2.0*609 an d Patch PR CA*4.5*326 do impact the data in the Int egrated Bi lling and Accounts R eceivable packages. Therefore, to roll b ack the pa tches one will need to install new patch es to roll back the database c hanges and restore t he system back to it s prior st ate. In th e case whe re a rollb ack is nee ded, refer to the Ba ck-Out pro cedures de tailed els ewhere wit hin this d ocument. | |
| 572 | Rollback C onsiderati ons | |
| 573 | Not applic able. | |
| 574 | Rollback C riteria | |
| 575 | Not applic able. | |
| 576 | Rollback R isks | |
| 577 | Not applic able. | |
| 578 | Authority for Rollba ck | |
| 579 | Not applic able. | |
| 580 | Rollback P rocedure | |
| 581 | Not applic able. | |
| 582 | Rollback V erificatio n Procedur e | |
| 583 | Not applic able. | |
| 584 | Template R evision Hi story | |
| 585 | DateVersio nDescripti onAuthorMa rch 20162. 2Changed t he title f rom Instal lation, Ba ck-Out, an d Rollback Guide to Deployment and Insta llation Gu ide, with the unders tanding th at Back-Ou t and Roll back belon g with Ins tallation. VIP TeamF ebruary 20 162.1Chang ed title f rom Instal lation, Ba ck-Out, an d Rollback Plan to I nstallatio n, Back-Ou t, and Rol lback Guid e as recom mended by OI&T Docum entation S tandards C ommitteeOI &T Documen tation Sta ndards Com mitteeDece mber 20152 .0The OI&T Documenta tion Stand ards Commi ttee merge d the exis ting “Inst allation, Back-Out, Rollback P lan” templ ate with t he content requireme nts in the OI&T End- user Docum entation S tandards f or a more comprehens ive Instal lation Pla n.OI&T Doc umentation Standards Committee February 2 0151.0Init ial DraftL ifecycle a nd Release Managemen t� Project schedule (right cli ck and sel ect open h yperlink t o access) http:// URL .DOMAIN/pm /hape/ipt_ 5010/EDI_P ortfolio/T AS%20Inter im%20Repos itory/MCCF %20TAS%20S chedule.zi p | |
| 586 | � “Enterpr ise servic e lines, V AD” for sh ort. Forme rly known as the IRM (Informat ion Resour ces Manage ment) or I T support. | |
| 587 |
Araxis Merge (but not the data content of this report) is Copyright © 1993-2016 Araxis Ltd (www.araxis.com). All rights reserved.