# Originator Response to Vendor - Reject

Role: Originator (Facility Lead, VISN Lead, Care Coordinator, Program Support Assistant)

Action: Rejects Vendor Response

Once the Vendor has responded to the QIR, the Originator reviews the Vendor's response. The Originator may choose to reject the Vendor's reply by annotating the Recommendations and Remarks tab and clicking Reply. To reject the Vendor's reply, perform the following steps:

1. Locate the QIR and click once in the QIR row (the row will be highlighted and buttons will appear at the bottom of the table, including Edit).

2. Click Edit and review the Vendor's response by selecting the Vendor Actions tab.

3. Based on the information provided, the Originator may choose to reject the Vendor's response by entering comments in the Recommendations and Remarks tab. This explanation may assist the National Administrator with deciding the resolution of the QIR.

4. An attachment may be added to the QIR. Refer to Add Attachment to QIR.

5. Click Reply. The status of the QIR remains, "Replied". The QIR advances to the National Administrator for a decision.

   1. If the National Administrator decides to override the Originator by selecting Close, the National Administrator should enter comments in the Recommendations and Remarks tab to annotate this decision. Status of the QIR changes to “Closed” and all parties receive an e-mail notification that the QIR is "Closed".

   2. If the National Administrator decides to agree with the Originator by selecting Reject, the QIR advances to the Vendor. The National Administrator may choose to add additional comments in the Recommendations and Remarks tab to annotate this decision. Status of the QIR continues to be “Replied”.

See Also

Vendor Replies to QIR

Originator Response to Vendor - Agree

National Administrator Reviews QIR - Close

National Administrator Reviews QIR - Reject