Responses/Alert Levels Overview

# Responses/Alerts Overview

Responses

Once a question/statement (QS) is submitted with a DMP Content Type of "Question/Statement" and a Response Type of "Number", "Yes/No", or "Multiple Choice", responses/alerts can be added on the Response Entry window. An overview of each Response Type is below:

- Multiple Choice: For more than one response and the responses are not "Yes/No". (See Yes/No below.)

- Number: For responses that are only numeric characters, such as, but not limited to, the last four digits of a Veteran's Social Security Number or a blood glucose level. You will enter the Number format on the Response Entry window.

- Yes/No: For when the expected response is "Yes" or "No". If necessary, the "Yes" and "No" response entries can be modified on the Response Entry window (e.g., "No, I forgot to take my medication", etc.)

NOTE: If the Response Type, "No Response", was selected when the QS was submitted, the Response Entry window will not be accessible. Select this type only if the text is a basic statement that is no more than 100 characters and no responses are required. For statements at the question level (i.e., Educational Content or Vendor Instructions) that are more than 100 characters, select the DMP Content Type, "Educational" or "Vendor Instruction" on the Question/Statement Entry window (see Add Question/Statement).

Alerts

For each response associated with a question, an alert level of High, Medium, or Low can be assigned (or No Alert, if applicable). The Vendor will program the alerts on the Home Telehealth technology. As a Veteran patient enters a response, the appropriate alert will be transmitted to his/her assigned Care Coordinator for follow-up (as required).

Select from the following four radio buttons:

- No Alert: Marking this radio button indicates that no alert is required for the response.

- Low: A Low alert will be programmed to this response; generally, no follow-up is required by the Care Coordinator.

- Medium: A Medium alert will be programmed to this response and transmitted back to the Care Coordinator for follow-up (as required) according to the protocol implemented by the Home Telehealth program.

- High: A High alert will be programmed to this response and transmitted back to the Care Coordinator for immediate follow-up (as required).

See Also

Add Responses/Alerts

Delete Responses/Alerts

Update Responses/Alerts