Quality Improvement Reports (QIR)

NOTE: Do NOT enter any Personally Identifiable Information (PII) into the IHTA system! In addition, please address only one vendor in any (each) QIR.

# QIR Overview

A feature of IHTA is the ability to enter and track Quality Improvement Reports (QIR) for quality and patient safety issues related to Home Telehealth devices.

NOTE: Access to the functionality within each module is restricted by the user roles and permissions granted during the registration approval process; therefore, you may not have access to all of the functionality described in this help file.

The steps below outline the basic QIR workflow. Within each step, there may be times where users will deviate from the workflow to request additional information, add additional comments, or add an attachment. Refer to the links referenced in each step for more information.

1. If the Originator determines that a quality or patient safety issue qualifies for a QIR, the Originator Creates and Submits a New QIR. The status of the QIR is "New" and it advances to the National Administrator.

2. The National Administrator reviews the QIR for completeness, selects the required data from the DMP fields, and approves the QIR. (See National Administrator Approval.) The status of the QIR is "Approved" and it advances to the Vendor for a response.

3. The Vendor Replies to the QIR. The status of the QIR is "Replied" and it advances to the Originator.

NOTE: The Vendor has ten (10) business days (excluding holidays) to reply. After ten (10) business days, if there is no response from the Vendor, the application automatically generates an e-mail indicating that a response is required.

4. The Originator reviews the Vendor's response and agrees with the response. (Refer to Originator Response to Vendor.)

5. The National Administrator reviews the Vendor's response and the Originator's comments and closes the QIR. (Refer to National Administrator Closes QIR .)

NOTE: When a step in the QIR workflow is completed by the responsible participant, the application automatically generates an e-mail to all participants indicating an update to the QIR was made.

See Also

QIR Buttons

QIR Participants

QIR Statuses

When to Use the Update Button