# Troubleshooting tips

Help is provided below for common troubleshooting issues related to registering and logging in to the Integrated Home Telehealth Application (IHTA). These troubleshooting tips can help you quickly resolve your technical issues. If any of these issues continue to occur, please contact your Facility Administrator. Depending on your role, your Facility Administrator will provide you with the appropriate access to the application.

1. Have you registered?

2. Have you received an e-mail indicating that your registration has been approved?

3. Have you received an e-mail indicating that your registration has been denied?

4. Are you locked out of the application?

5. Did the application automatically log you out?

6. How do I contact Technical Support?