QIR Tabs

NOTE: Do NOT enter any Personally Identifiable Information (PII) into the IHTA system! In addition, please address only one vendor in any (each) QIR.

# QIR Tabs

After a QIR has been submitted, the QIR displays four tabs for review and update: Summary, Recommendations and Remarks, Vendor Actions, and Attachments. The following table outlines the content and purpose of each tab.

Tab | Description

Summary

Provides the Status, Tracking Number (TN), Headline (subject of QIR), Submitted Date, Submitted By, Facility (initiating the QIR), Vendor, Type of Complaint, DMP Issue, DMP Issue Type, Contract or Purchase Order Number, Device Model, Serial Number, and Cause of Complaint fields. Headline, Vendor, Cause of Complaint, and Recommendations and Remarks are required fields when the QIR is submitted.

The Originator can update the Cause of Complaint field on the Summary tab once the QIR has been submitted, but before the National Administrator approves the QIR, by adding text and then clicking Update.

Recommendations and Remarks

Recommendations and Remarks: The issuing Facility # and name are entered into this field upon creation. The Originator and the National Administrator also use this field to enter comments in the QIR or to request additional information. This field is not active for the Vendor (see the Vendor Actions tab below).

Recommendations and Remarks History: Participants use this field to review Originator and National Administrator responses, comments, and requests. This field displays all prior text entered in the Recommendations and Remarks field with the timestamp and User Name.

Vendor Actions

Vendor Response Due: After a QIR has been approved by the National Administrator, the Vendor has ten business days to provide a solution to the QIR. This date will remain active until the Vendor enters a response and clicks the Reply button. This date appears just below the tabs display on the Vendor Actions tab. The Vendor Response Due will recalculate and re-display whenever the National Administrator updates the QIR.

Vendor Actions: The Vendor uses this field to request additional information or to enter a solution to the QIR. This field is only active for the Vendor.

Vendor Actions History: Participants use this tab to review Vendor responses, comments, and requests. This field displays all prior text entered in the Vendor Actions field and the timestamp and User Name.

Attachments | All active participants will use this tab to upload attachments. (See Add or Remove Attachments.)

See Also

QIR Overview

QIR Participants

QIR Buttons

QIR Statuses

When to Use the Update Button