# Satisfaction Survey Trend Charts

Satisfaction Survey Trend Charts allows users to generate line and bar charts for the number of surveys received for all three surveys (V1.0, V2.0, and VR-12) for the date range selected. For example, if you select a date range of May 2009 to May 2014, the survey numbers presented for each month in the calendar year (y-axis) will be the combined total of the number of surveys from all years in the date range selected (2009-2014).

NOTE: Click on the links below the report to view the questions for V1.0 and V2.0 of the Patient Satisfaction Survey and the VR-12 Survey. You can also download a MS Word document of the survey questions by clicking on the Export button at the bottom of the survey question window.

1. Click on HT Reports > Patient Survey Reports > Satisfaction Survey Trend Charts.

2. Specify the date range by entering the date in the From Date and To Date fields (using the "MM/DD/YYYY" format) or selecting the dates from the calendars.

3. Select the following report criteria:

- For national survey statistics, verify that the National Totals radio button is selected (this is the default for the report).

- For survey statistics by VISN, select the VISN Totals radio button and the VISN from the drop-down menu.

- For survey statistics by facility, select the Facility Totals radio button and the facility from the drop-down menu.

4. Select the Chart Type (Line or Bar).

5. Click Continue.

6. The report window displays with the type of chart specified.

7. Click Back to return to the previous window to generate a new report.

See Also

Distribution of Surveys

Satisfaction Survey Results

Vendor Submission Report

VR-12 Surveys