# VR-12 Surveys

The Statistics for VR-12 Surveys report displays the means for the physical and mental scores for a set of Veterans Rand SF-12 (VR-12) Surveys completed by Home Telehealth (HT) patients. This survey is used to measure health-related quality of life, to estimate disease burden, and to evaluate disease-specific benchmarks. The 12 items are summarized into two scores: a Physical Component Score (PCS) and the Mental Component Score (MCS). These provide an important contrast between the physical and psychological health status for Veteran patients enrolled in the HT program.

NOTE: To access the VR-12 Survey questions, click on the VR-12 Survey Questions link at the bottom of the report window. To download a MS Word document of the survey, click on the Export button at the bottom of the survey questions window.

1. Click on HT Reports > Patient Survey Reports > VR-12 Surveys.

2. Specify the date range (MM/YYYY) by selecting the date from the drop-down menus in the From Date and To Date fields.

3. Select the following report criteria:

   - For national survey statistics, verify that the National Survey Statistics radio button is selected (this is the default for the report).

   - For survey statistics by VISN, select the VISN Survey Statistics radio button and the VISN from the drop-down menu.

   - For survey statistics by facility, select the Facility Survey Statistics radio button and the facility from the drop-down menu.

4. Click Continue.

5. The report window displays. Note the following report attributes (see graphic below):

   - Header: Specifies the report criteria selected, including national, VISN, or facility-level survey statistics and the date range.

   - Data Table: Contains the average Physical Component Score (PCS) and Mental Component Score (MCS) for the specified set of surveys and two icons for viewing the PCS and MCS data in a graph (see red circles in image below).

   - Footer: Specifies the date & time stamp of when the report was generated. Also, the footer contains the number of surveys received for the date range specified.

6. To view the data in a graphical format, click on the icons in the View PCS Graph and View MCS Graph columns (see red circles below).

7. A new window displays with a bar chart of the PCS and MCS with the x-axis representing the date range and the y-axis representing the average PCS or MCS.

8. Click Back to return to the previous window to generate a new report.

See Also

Distribution of Surveys

Satisfaction Survey Results

Satisfaction Survey Trend Charts

Vendor Submission Report