Produced by Araxis Merge on 1/2/2018 11:58:59 AM Eastern Standard Time. See www.araxis.com for information about Merge. This report uses XHTML and CSS2, and is best viewed with a modern standards-compliant browser. For optimum results when printing this report, use landscape orientation and enable printing of background images and colours in your browser.
| # | Location | File | Last Modified |
|---|---|---|---|
| 1 | Tue Jan 2 16:58:59 2018 UTC | ||
| 2 | HTRE_P2.zip\src.zip\output\IHTA OLH Files.zip\main.zip\troubleshooting | troubleshooting_tips.htm | Thu Aug 4 14:06:30 2016 UTC |
| Description | Between Files 1 and 2 |
|
|---|---|---|
| Text Blocks | Lines | |
| Unchanged | 0 | 0 |
| Changed | 0 | 0 |
| Inserted | 1 | 136 |
| Removed | 0 | 0 |
| Whitespace | |
|---|---|
| Character case | Differences in character case are significant |
| Line endings | Differences in line endings (CR and LF characters) are ignored |
| CR/LF characters | Not shown in the comparison detail |
No regular expressions were active.
| 1 | <?xml vers ion="1.0" encoding=" utf-8" ?> | |||||
| 2 | <!DOCTYPE html PUBLI C "-//W3C/ /DTD XHTML 1.0 Trans itional//E N" "http:/ /www.w3.or g/TR/xhtml 1/DTD/xhtm l1-transit ional.dtd" > | |||||
| 3 | <html xmln s="http:// www.w3.org /1999/xhtm l"> | |||||
| 4 | <head> | |||||
| 5 | <meta http -equiv="Co ntent-Type " content= "text/html ; charset= utf-8" /> | |||||
| 6 | <meta nam e="generat or" conten t="Adobe R oboHelp 10 " /> | |||||
| 7 | <title>Tro ubleshooti ng Tips</t itle> | |||||
| 8 | <link rel= "StyleShee t" href=". ./ihta-adm in.css" ty pe="text/c ss" /> | |||||
| 9 | <style typ e="text/cs s"> | |||||
| 10 | <!-- | |||||
| 11 | div.WebHel pPopupMenu { positio n:absolute ; | |||||
| 12 | left:0px; | |||||
| 13 | top:0px; | |||||
| 14 | z-index:4; | |||||
| 15 | visibility :hidden; } | |||||
| 16 | p.WebHelpN avBar { te xt-align:l eft; } | |||||
| 17 | --> | |||||
| 18 | </style> | |||||
| 19 | <script ty pe="text/j avascript" language= "javascrip t1.2" src= "../whmsg. js" charse t="utf-8"> </script> | |||||
| 20 | <script ty pe="text/j avascript" language= "javascrip t" src=".. /whver.js" charset=" utf-8"></s cript> | |||||
| 21 | <script ty pe="text/j avascript" language= "javascrip t1.2" src= "../whutil s.js" char set="utf-8 "></script > | |||||
| 22 | <script ty pe="text/j avascript" language= "javascrip t1.2" src= "../whprox y.js" char set="utf-8 "></script > | |||||
| 23 | <script ty pe="text/j avascript" language= "javascrip t1.2" src= "../whlang .js" chars et="utf-8" ></script> | |||||
| 24 | <script ty pe="text/j avascript" language= "javascrip t1.2" src= "../whtopi c.js" char set="utf-8 "></script > | |||||
| 25 | <script ty pe="text/j avascript" language= "javascrip t1.2">//<! [CDATA[ | |||||
| 26 | <!-- | |||||
| 27 | if (window .gbWhTopic ) | |||||
| 28 | { | |||||
| 29 | va r strUrl = document. location.h ref; | |||||
| 30 | va r bc = 0; | |||||
| 31 | va r n = strU rl.toLower Case().ind exOf("bc-" ); | |||||
| 32 | if (n != -1) | |||||
| 33 | { | |||||
| 34 | docu ment.locat ion.href = strUrl.su bstring(0, n); | |||||
| 35 | bc = strUrl.su bstring(n+ 3); | |||||
| 36 | } | |||||
| 37 | ||||||
| 38 | ad dTocInfo(" Troublesho oting Logi n Issues") ; | |||||
| 39 | ||||||
| 40 | ||||||
| 41 | ||||||
| 42 | } | |||||
| 43 | else | |||||
| 44 | if (window.g bIE4) | |||||
| 45 | docu ment.locat ion.reload (); | |||||
| 46 | ||||||
| 47 | onLoadHand ler = func tion() | |||||
| 48 | { | |||||
| 49 | if (window.s etRelStart Page) | |||||
| 50 | { | |||||
| 51 | setTim eout("setR elStartPag e('../inde x.html');" , 1) | |||||
| 52 | ||||||
| 53 | setTim eout("Upda teBreadCru mbsMarker( );", 1); | |||||
| 54 | } | |||||
| 55 | } | |||||
| 56 | ||||||
| 57 | if (window .addEventL istener){ | |||||
| 58 | wi ndow.addEv entListene r('load', onLoadHand ler, false ); | |||||
| 59 | } else if (window.at tachEvent) { | |||||
| 60 | wi ndow.attac hEvent('on load', onL oadHandler ); | |||||
| 61 | } | |||||
| 62 | ||||||
| 63 | function o nSetStartP age() | |||||
| 64 | { | |||||
| 65 | au toSync(0); | |||||
| 66 | se ndSyncInfo (); | |||||
| 67 | se ndAveInfoO ut(); | |||||
| 68 | } | |||||
| 69 | //--> | |||||
| 70 | //]]></scr ipt> | |||||
| 71 | </head> | |||||
| 72 | ||||||
| 73 | <body><scr ipt type=" text/javas cript" lan guage="jav ascript1.2 ">//<![CDA TA[ | |||||
| 74 | <!-- | |||||
| 75 | if (window .writeInto picBar) | |||||
| 76 | wr iteIntopic Bar(1); | |||||
| 77 | //--> | |||||
| 78 | //]]></scr ipt> | |||||
| 79 | <script ty pe="text/j avascript" src="../e hlpdhtm.js " language ="JavaScri pt1.2"></s cript> | |||||
| 80 | ||||||
| 81 | <h1>Troubl eshooting Login Issu es</h1> | |||||
| 82 | <p style=" line-heigh t: 115%; m so-fareast -font-fami ly: Calibr i; mso-far east-theme -font: min or-latin; | |||||
| 83 | f ont-family : Verdana, sans-seri f; mso-ans i-language : EN-US; m so-fareast -language: EN-US; | |||||
| 84 | f ont-size: 10pt;">Thi s help fil e provides basic tro ubleshooti ng tips | |||||
| 85 | related t o logging in to the Integrated Home Tele health App lication ( IHTA). | |||||
| 86 | If you ar e unable t o resolve your issue , please c ontact the <b>Nation al | |||||
| 87 | Service D esk</b> by calling 1 -888-596-4 357 to ope n a ticket .</p> | |||||
| 88 | <p style=" line-heigh t: 150%;">  </p> | |||||
| 89 | <ol style= "list-styl e: decimal ; font-fam ily: Verda na, sans-s erif; font -size: 10p t;"> | |||||
| 90 | <l i style="f ont-family : Verdana, sans-seri f; font-si ze: 10pt; font-weigh t: bold;"> <p | |||||
| 91 | sty le="margin -left: 0px ; line-hei ght: 200%; font-weig ht: bold;" ><a href=" registerin g_for_ihta .htm" titl e="Have yo u register ed?" style ="font-wei ght: bold; ">Have | |||||
| 92 | y ou registe red?</a></ p></li> | |||||
| 93 | <l i style="f ont-family : Verdana, sans-seri f; font-si ze: 10pt; font-style : normal; | |||||
| 94 | fon t-weight: bold;"><p style="mar gin-left: 0px; line- height: 20 0%; | |||||
| 95 | font- weight: bo ld;"><a hr ef="regist ration_con firmation. htm" title ="Have you received an e-mail indicating that your registrat ion has be en approve d?" style= "font-weig ht: bold;" ><span | |||||
| 96 | s tyle="font -weight: b old;">Have you recei ved an e-m ail indica ting | |||||
| 97 | t hat your r egistratio n has been </span> <s pan style= "font-weig ht: bold; | |||||
| 98 | text- decoration : underlin e; "><u>ap proved</u> </span><sp an | |||||
| 99 | s tyle="font -weight: b old;">?</s pan></a></ p></li> | |||||
| 100 | <l i style="f ont-family : Verdana, sans-seri f; font-si ze: 10pt; font-style : normal; | |||||
| 101 | fon t-weight: bold;"><p style="mar gin-left: 0px; line- height: 20 0%; | |||||
| 102 | font- weight: bo ld;"><a hr ef="regist ration_den ied.htm" t itle="Have you recei ved an e-m ail indica ting that your regis tration ha s been den ied?" styl e="font-we ight: bold ;"><span | |||||
| 103 | s tyle="font -weight: b old;">Have you recei ved an e-m ail indica ting | |||||
| 104 | t hat your r egistratio n has been </span> <s pan style= "font-weig ht: bold; | |||||
| 105 | text- decoration : underlin e; "><u>de nied</u></ span><span | |||||
| 106 | s tyle="font -weight: b old;">?</s pan></a></ p></li> | |||||
| 107 | <l i style="f ont-family : Verdana, sans-seri f; font-si ze: 10pt; font-style : normal; | |||||
| 108 | fon t-weight: bold;"><p style="mar gin-left: 0px; line- height: 20 0%; | |||||
| 109 | font- weight: bo ld;"><a hr ef="login_ lock_out.h tm" title= "Are you l ocked out of the app lication?" style="fo nt-weight: bold;">Ar e | |||||
| 110 | y ou locked out of the applicati on?</a></p ></li> | |||||
| 111 | <l i style="f ont-family : Verdana, sans-seri f; font-si ze: 10pt; font-style : normal; | |||||
| 112 | fon t-weight: bold;"><p style="mar gin-left: 0px; line- height: 20 0%; | |||||
| 113 | font- weight: bo ld;"><a hr ef="automa tic_logout .htm" titl e="Did the applicati on automat ically log you out?" style="fo nt-weight: bold;">Di d | |||||
| 114 | t he applica tion autom atically l og you out ?</a></p>< /li> | |||||
| 115 | <l i style="f ont-family : Verdana, sans-seri f; font-si ze: 10pt; font-style : normal; | |||||
| 116 | fon t-weight: bold;"><p style="mar gin-left: 0px; line- height: 20 0%; | |||||
| 117 | font- weight: bo ld;"><a hr ef="techni cal_suppor t.htm" tit le="How do I contact technical support?" style="fo nt-weight: bold;">Ho w | |||||
| 118 | d o I contac t Technica l Support? </a></p></ li> | |||||
| 119 | </ol> | |||||
| 120 | <p style=" margin-lef t: 40px;">  </p> | |||||
| 121 | <p style=" margin-lef t: 40px;">  </p> | |||||
| 122 | <p style=" margin-lef t: 40px;">  </p> | |||||
| 123 | <div style ="width: 1 00%; posit ion: relat ive;" id=" footer"> | |||||
| 124 | <p style="ma rgin-top: 3pt; font- size: 8pt; "> </ p> | |||||
| 125 | <p > </p > | |||||
| 126 | </div> | |||||
| 127 | <script ty pe="text/j avascript" language= "javascrip t1.2">//<! [CDATA[ | |||||
| 128 | <!-- | |||||
| 129 | if (window .writeInto picBar) | |||||
| 130 | wr iteIntopic Bar(0); | |||||
| 131 | ||||||
| 132 | highlightS earch(); | |||||
| 133 | //--> | |||||
| 134 | //]]></scr ipt> | |||||
| 135 | </body> | |||||
| 136 | </html> |
Araxis Merge (but not the data content of this report) is Copyright © 1993-2016 Araxis Ltd (www.araxis.com). All rights reserved.