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| # | Location | File | Last Modified |
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| 1 | Tue Jan 2 16:58:47 2018 UTC | ||
| 2 | HTRE_P2.zip\src.zip\output\IHTA OLH Files.zip\ihta_admin.zip\register.zip | troubleshooting_tips.htm | Mon Apr 18 16:27:58 2016 UTC |
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| 1 | <?xml vers ion="1.0" encoding=" utf-8"?> | |||||
| 2 | <!DOCTYPE html PUBLI C "-//W3C/ /DTD XHTML 1.0 Trans itional//E N" | |||||
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| 6 | <meta http -equiv="Co ntent-Type " content= "text/html ; charset= utf-8" /> | |||||
| 7 | <meta nam e="generat or" conten t="Adobe R oboHelp 10 " /> | |||||
| 8 | <title>Tro ubleshooti ng Tips</t itle> | |||||
| 9 | <link rel= "StyleShee t" href="i hta-admin. css" type= "text/css" /> | |||||
| 10 | <style typ e="text/cs s"> | |||||
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| 72 | <body><scr ipt type=" text/javas cript" lan guage="jav ascript1.2 ">//<![CDA TA[ | |||||
| 73 | <!-- | |||||
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| 75 | wr iteIntopic Bar(4); | |||||
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| 77 | //]]></scr ipt> | |||||
| 78 | <script ty pe="text/j avascript" src="./eh lpdhtm.js" language= "JavaScrip t1.2"></sc ript> | |||||
| 79 | ||||||
| 80 | <h1>Troubl eshooting tips</h1> | |||||
| 81 | <p style=" line-heigh t: 150%;"> Help is pr ovided bel ow for com mon troubl eshooting issues rel ated to re gistering and loggin g in to th e Integrat ed Home Te lehealth A pplication (IHTA). T hese troub leshooting tips can help you q uickly res olve your technical issues. If any of th ese issues continue to occur, please con tact your Facility A dministrat or. Depend ing on you r role, yo ur Facilit y Administ rator will provide y ou with th e appropri ate access to the ap plication. </p> | |||||
| 82 | <p style=" line-heigh t: 150%;">  </p> | |||||
| 83 | <ol style= "list-styl e: decimal ; font-fam ily: Verda na, sans-s erif; font -size: 10p t;"> | |||||
| 84 | <li style= "font-fami ly: Verdan a, sans-se rif; font- size: 10pt ; font-wei ght: bold; "> | |||||
| 85 | <p style=" margin-lef t: 0px; li ne-height: 200%; fon t-weight: bold;"><a href="regi stering_fo r_ihta.htm " title="H ave you re gistered?" style="fo nt-weight: bold;">Ha ve you reg istered?</ a></p> | |||||
| 86 | </li> | |||||
| 87 | <li style= "font-fami ly: Verdan a, sans-se rif; font- size: 10pt ; font-sty le: normal ; font-wei ght: bold; "> | |||||
| 88 | <p style=" margin-lef t: 0px; li ne-height: 200%; fon t-weight: bold;"><a href="regi stration_c onfirmatio n.htm" tit le="Have y ou receive d an e-mai l indicati ng that yo ur registr ation has been appro ved?" styl e="font-we ight: bold ;"><span s tyle="font -weight: b old;">Have you recei ved an e-m ail indica ting that your regis tration ha s been</sp an> <span style="fon t-weight: bold; text -decoratio n: underli ne;"><u>ap proved</u> </span><sp an style=" font-weigh t: bold;"> ?</span></ a></p> | |||||
| 89 | </li> | |||||
| 90 | <li style= "font-fami ly: Verdan a, sans-se rif; font- size: 10pt ; font-sty le: normal ; font-wei ght: bold; "> | |||||
| 91 | <p style=" margin-lef t: 0px; li ne-height: 200%; fon t-weight: bold;"><a href="regi stration_d enied.htm" title="Ha ve you rec eived an e -mail indi cating tha t your reg istration has been d enied?" st yle="font- weight: bo ld;"><span style="fo nt-weight: bold;">Ha ve you rec eived an e -mail indi cating tha t your reg istration has been</ span> <spa n style="f ont-weight : bold; te xt-decorat ion: under line;"><u> denied</u> </span><sp an style=" font-weigh t: bold;"> ?</span></ a></p> | |||||
| 92 | </li> | |||||
| 93 | <li style= "font-fami ly: Verdan a, sans-se rif; font- size: 10pt ; font-sty le: normal ; font-wei ght: bold; "> | |||||
| 94 | <p style=" margin-lef t: 0px; li ne-height: 200%; fon t-weight: bold;"><a href="logi n_lock_out .htm" titl e="Are you locked ou t of the a pplication ?" style=" font-weigh t: bold;"> Are you lo cked out o f the appl ication?</ a></p> | |||||
| 95 | </li> | |||||
| 96 | <li style= "font-fami ly: Verdan a, sans-se rif; font- size: 10pt ; font-sty le: normal ; font-wei ght: bold; "> | |||||
| 97 | <p style=" margin-lef t: 0px; li ne-height: 200%; fon t-weight: bold;"><a href="auto matic_logo ut.htm" ti tle="Did t he system automatica lly log yo u out?" st yle="font- weight: bo ld;">Did t he applica tion autom atically l og you out ?</a></p> | |||||
| 98 | </li> | |||||
| 99 | <li style= "font-fami ly: Verdan a, sans-se rif; font- size: 10pt ; font-sty le: normal ; font-wei ght: bold; "> | |||||
| 100 | <p style=" margin-lef t: 0px; li ne-height: 200%; fon t-weight: bold;"><a href="tech nical_supp ort.htm" t itle="How do I conta ct technic al support ?" style=" font-weigh t: bold;"> How do I c ontact Tec hnical Sup port?</a>< /p> | |||||
| 101 | </li> | |||||
| 102 | </ol> | |||||
| 103 | <p style=" margin-lef t: 40px;">  </p> | |||||
| 104 | <p style=" margin-lef t: 40px;">  </p> | |||||
| 105 | <p style=" margin-lef t: 40px;">  </p> | |||||
| 106 | <div style ="width: 1 00%; posit ion: relat ive;" id=" footer"> | |||||
| 107 | <hr width= "50%" alig n="left" / > | |||||
| 108 | <p style= "margin-to p: 3pt; fo nt-size: 8 pt;">Copyr ight © 201 0 Departme nt of Vete rans Affai rs, Office of Telehe alth Servi ces. All r ights rese rved.</p> | |||||
| 109 | <p>  </p> | |||||
| 110 | </div> | |||||
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