Enrollment System Modernization (ESM) will define health benefit plan(s) for which a Client (Veteran, Service member, and beneficiary) is eligible and ties them to the authority for care. These are derived from Client enrollment applications, Military Service Information, rating decisions, financial information, and other eligibility factors. It supports the management of enrollment correspondence and telephone inquiries; shares eligibility and enrollment information with other Department of Veterans Affairs (VA) and non-VA (e.g., Department of Defense) organizations; and supports national reporting and analysis of VHA Enrollment data.

ESM provides a simplified description to authorized Clients, Providers, Partners, and affiliations of the health benefits available to a client e.g., Medical Benefits, Dental benefits, Housing, Prescriptions, CHAMPVA, etc). The self-service opportunities for clients will be enhanced, allowing them to save, submit and edit health benefit application information online. Enterprise Health Benefit Determinations will reach full operating capability when these Benefit Plans are available as a business service from the VHA Enrollment System (ES) and used across VA, DoD, and partners. The Call Centers will have the information at hand to understand the type of benefits a client is authorized. EHBD meets the VA's enterprise strategic goals of making it easier for Veterans and their families to receive the right benefits, meeting their expectations for quality, timeliness, and responsiveness and improving the quality and accessibility of health care, benefits, and memorial services while optimizing value.provides a simplified description to authorized Clients, Providers, Partners, and affiliations of the health benefits available to a client e.g., Medical Benefits, Dental benefits, Housing, Prescriptions, CHAMPVA, etc). The self-service opportunities for clients will be enhanced, allowing them to save, submit and edit health benefit application information online. Enterprise Health Benefit Determinations will reach full operating capability when these Benefit Plans are available as a business service from the VHA Enrollment System (ES) and used across VA, DoD, and partners. The Call Centers will have the information at hand to understand the type of benefits a client is authorized. EHBD meets the VA's enterprise strategic goals of making it easier for Veterans and their families to receive the right benefits, meeting their expectations for quality, timeliness, and responsiveness and improving the quality and accessibility of health care, benefits, and memorial services while optimizing value.