# Causative Agent Not On File

If you can't enter an allergy because the causative agent does not match any of the causative agents currently available for your site, CPRS displays the Causative Agent Not On File dialog, from which you can select one of the following three options:

1. Yes: Use this option to request that the causative agent be added for your site. When you click Yes, CPRS displays the Enter Optional Comments dialog, which enables you to type additional comments (optional), such as the signs or symptoms that occurred as a result of contact with this causative agent, or whether you observed these symptoms firsthand. After you type your comments, click Continue. CPRS then sends to members of your site's GMRA Request New Reactant mail group a message that includes the following items:

o The causative agent you attempted to enter

o The name of the patient for whom you attempted to make this entry

o Your name, title, and contact information

o Your comments

Note: When the bulletin is sent, a message such as the following will display. This message also informs the user that the allergy was NOT entered into the patient's record.

Members of your site's GMRA Request New Reactant mail group will review this message and, if appropriate, add the causative agent to your site's ALLERGIES file.

Note: If your site's IRM staff has not yet added members to your site's GMRA Request New Reactant mail group, CPRS displays the following message: Mail group GMRA Request New Reactant has no members - Contact IRM

2. No: Clicking No enables you to try an alternate spelling or trade name for your causative agent, or if you want to type another causative agent.

3. Cancel: Use this option if you want to cancel your allergy entry.

Related topics

Entering Allergies from the Cover Sheet Tab

Entering Allergies from the Orders Tab