Help

Emergency

You should never use this app in an emergency situation. If you encounter an emergency, call your local medical center or dial 911. You can reach the Veterans Crisis Line: 1-800-273-8255 Press 1.

Help Desk

If you need assistance with the My VA Images Application, dial 1-877-470-5947 to speak with a Help Desk Representative. The Help Desk is open Monday - Friday from 7 a.m. to 7 p.m. CST. For TTY assistance, dial 711. If you have questions about your DS Logon account, visit URL/dslogon or dial 1-800-983-0937 for assistance. Mobile App Training: Please visit URL/appstore, and search for the My VA Images Application to access training materials.

Data Privacy Concerns

If you feel that your information may have been compromised, contact your local VA facility to obtain the contact information for your Privacy Officer. To identify your local VA facility, visit VA’s Facility Locator here, or by copying and pasting the following link into your browser: http://1.usa.gov/1TTdj42

User Guide