<?xml version="1.0" encoding="utf-8"?>
<optionset Name="incident_caseorigincode" localizedName="Case Origin" description="Information that specifies the source of the case information, such as Web, telephone, or email.">
  <OptionSetType>picklist</OptionSetType>
  <IsGlobal>1</IsGlobal>
  <IntroducedVersion>6.1.0.0</IntroducedVersion>
  <displaynames>
    <displayname description="Case Origin" languagecode="1033" />
  </displaynames>
  <Descriptions>
    <Description description="Information that specifies the source of the case information, such as Web, telephone, or email." languagecode="1033" />
  </Descriptions>
  <options>
    <option value="810050000">
      <labels>
        <label description="Phone" languagecode="1033" />
      </labels>
      <Descriptions>
        <Description description="" languagecode="1033" />
      </Descriptions>
    </option>
    <option value="810050001">
      <labels>
        <label description="Chat" languagecode="1033" />
      </labels>
      <Descriptions>
        <Description description="" languagecode="1033" />
      </Descriptions>
    </option>
    <option value="810050002">
      <labels>
        <label description="Email" languagecode="1033" />
      </labels>
      <Descriptions>
        <Description description="" languagecode="1033" />
      </Descriptions>
    </option>
    <option value="810050003">
      <labels>
        <label description="Fax" languagecode="1033" />
      </labels>
      <Descriptions>
        <Description description="" languagecode="1033" />
      </Descriptions>
    </option>
    <option value="810050004">
      <labels>
        <label description="Mail" languagecode="1033" />
      </labels>
      <Descriptions>
        <Description description="" languagecode="1033" />
      </Descriptions>
    </option>
    <option value="810050005">
      <labels>
        <label description="Portal" languagecode="1033" />
      </labels>
      <Descriptions>
        <Description description="" languagecode="1033" />
      </Descriptions>
    </option>
    <option value="810050006">
      <labels>
        <label description="Walk-in" languagecode="1033" />
      </labels>
      <Descriptions>
        <Description description="" languagecode="1033" />
      </Descriptions>
    </option>
  </options>
</optionset>