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        <labels>
          <label description="Summary" languagecode="1033" />
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                <labels>
                  <label description="Request Information" languagecode="1033" />
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                  <row>
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                      <labels>
                        <label description="Request Number" languagecode="1033" />
                      </labels>
                      <control id="ticketnumber" classid="{4273EDBD-AC1D-40d3-9FB2-095C621B552D}" datafieldname="ticketnumber" disabled="false" />
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              <section name="section_requestinfo" showlabel="false" labelwidth="50" showbar="false" id="{09d03c8d-5a6b-4a94-b7d9-cfa1b5364015}" IsUserDefined="0" locklevel="0" celllabelposition="Left" columns="1" celllabelalignment="Left" labelid="{18b120c0-6b55-4be3-9c8a-fff66e7600b6}">
                <labels>
                  <label description="Request Information" languagecode="1033" />
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                      <labels>
                        <label description="Type" languagecode="1033" />
                      </labels>
                      <control id="vhacrm_typeintersectionid" classid="{270BD3DB-D9AF-4782-9025-509E298DEC0A}" datafieldname="vhacrm_typeintersectionid" disabled="false">
                        <parameters>
                          <AutoResolve>true</AutoResolve>
                          <DisableMru>true</DisableMru>
                          <DisableQuickFind>true</DisableQuickFind>
                          <DisableViewPicker>true</DisableViewPicker>
                          <DefaultViewId>{CF0C70B4-DF9A-442D-967D-3928CD2092B8}</DefaultViewId>
                          <FilterRelationshipName>vhacrm_vhacrm_lob_vhacrm_typeintersection</FilterRelationshipName>
                          <DependentAttributeName>incident.vhacrm_lobid</DependentAttributeName>
                          <DependentAttributeType>vhacrm_lob</DependentAttributeType>
                          <AllowFilterOff>false</AllowFilterOff>
                          <AvailableViewIds>{CF0C70B4-DF9A-442D-967D-3928CD2092B8}</AvailableViewIds>
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                      <labels>
                        <label description="Area" languagecode="1033" />
                      </labels>
                      <control id="vhacrm_areaintersectionid" classid="{270BD3DB-D9AF-4782-9025-509E298DEC0A}" datafieldname="vhacrm_areaintersectionid" disabled="false">
                        <parameters>
                          <AutoResolve>true</AutoResolve>
                          <DisableMru>true</DisableMru>
                          <DisableQuickFind>true</DisableQuickFind>
                          <DisableViewPicker>true</DisableViewPicker>
                          <DefaultViewId>{A45879E9-A1EB-4A6F-9284-64E4A22C40F4}</DefaultViewId>
                          <FilterRelationshipName>vhacrm_vhacrm_typeintersection_vhacrm_areaintersection_typeintersectionid</FilterRelationshipName>
                          <DependentAttributeName>incident.vhacrm_typeintersectionid</DependentAttributeName>
                          <DependentAttributeType>vhacrm_typeintersection</DependentAttributeType>
                          <AllowFilterOff>false</AllowFilterOff>
                          <AvailableViewIds>{A45879E9-A1EB-4A6F-9284-64E4A22C40F4}</AvailableViewIds>
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                      <labels>
                        <label description="Sub Area" languagecode="1033" />
                      </labels>
                      <control id="vhacrm_subareaintersectionid" classid="{270BD3DB-D9AF-4782-9025-509E298DEC0A}" datafieldname="vhacrm_subareaintersectionid" disabled="false">
                        <parameters>
                          <AutoResolve>true</AutoResolve>
                          <DisableMru>true</DisableMru>
                          <DisableQuickFind>true</DisableQuickFind>
                          <DisableViewPicker>true</DisableViewPicker>
                          <DefaultViewId>{BD48B8BA-8E37-4006-937A-2C6208F65A32}</DefaultViewId>
                          <FilterRelationshipName>vhacrm_vhacrm_areaintersection_vhacrm_subareaintersection_areaintersectionid</FilterRelationshipName>
                          <DependentAttributeName>incident.vhacrm_areaintersectionid</DependentAttributeName>
                          <DependentAttributeType>vhacrm_areaintersection</DependentAttributeType>
                          <AllowFilterOff>false</AllowFilterOff>
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                  <row>
                    <cell id="{7e29a057-49de-7943-8517-68518a96bbdc}" showlabel="true" locklevel="0" colspan="1" labelid="{669ec9bb-2a5f-4d49-badb-0a3158d5928c}">
                      <labels>
                        <label description="Facility" languagecode="1033" />
                      </labels>
                      <control id="vhacrm_facilityid" classid="{270BD3DB-D9AF-4782-9025-509E298DEC0A}" datafieldname="vhacrm_facilityid" disabled="false">
                        <parameters>
                          <AutoResolve>true</AutoResolve>
                          <DisableMru>false</DisableMru>
                          <DisableQuickFind>false</DisableQuickFind>
                          <DisableViewPicker>true</DisableViewPicker>
                          <DefaultViewId>{FB00787C-7183-4A2B-B885-C875DEF48E81}</DefaultViewId>
                          <AllowFilterOff>false</AllowFilterOff>
                        </parameters>
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                  <row>
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                      <labels>
                        <label description="Facility Details" languagecode="1033" />
                      </labels>
                      <control id="FACILITY_QUICKVIEW" classid="{5C5600E0-1D6E-4205-A272-BE80DA87FD42}" datafieldname="vhacrm_facilityid" disabled="false">
                        <parameters>
                          <QuickForms>&lt;QuickFormIds&gt;&lt;QuickFormId entityname="bah_facility"&gt;3a2334e4-adf5-4154-a63e-4c1b4f396f90&lt;/QuickFormId&gt;&lt;/QuickFormIds&gt;</QuickForms>
                          <ControlMode>Edit</ControlMode>
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                  </row>
                </rows>
              </section>
            </sections>
          </column>
          <column width="42%">
            <sections>
              <section name="section_veteraninfo" showlabel="true" showbar="true" locklevel="0" id="{0b4b5aeb-8ea0-9510-c9eb-d9902d544419}" IsUserDefined="0" layout="varwidth" columns="11" labelwidth="85" celllabelalignment="Left" celllabelposition="Left" labelid="{d70b2d6d-96a6-4ec5-a410-088fb39c114e}">
                <labels>
                  <label description="Veteran Information" languagecode="1033" />
                </labels>
                <rows>
                  <row>
                    <cell id="{b579ee22-ced2-44ed-0bb8-8290e9b23164}" showlabel="true" locklevel="0" labelid="{a9554e58-4101-4c77-8f8a-accbb66a940f}">
                      <labels>
                        <label description="Veteran" languagecode="1033" />
                      </labels>
                      <control id="customerid" classid="{270BD3DB-D9AF-4782-9025-509E298DEC0A}" datafieldname="customerid" disabled="true">
                        <parameters>
                          <AutoResolve>true</AutoResolve>
                          <DisableMru>false</DisableMru>
                        </parameters>
                      </control>
                    </cell>
                    <cell id="{9a8e5da1-3519-dde9-99cd-ea73ae2c3db0}" showlabel="true" locklevel="0" labelid="{78d00de1-6ae9-4fa0-a7f7-688852317e1e}">
                      <labels>
                        <label description="Daytime Phone" languagecode="1033" />
                      </labels>
                      <control id="vhacrm_daytimephonenumber_text" classid="{4273EDBD-AC1D-40d3-9FB2-095C621B552D}" datafieldname="vhacrm_daytimephonenumber_text" disabled="false" />
                    </cell>
                  </row>
                  <row>
                    <cell id="{d776a436-1798-b7c5-e25c-4965599a06c0}" showlabel="true" locklevel="0" labelid="{fac853aa-a80c-48d4-8015-6c9499e19f09}">
                      <labels>
                        <label description="Gender" languagecode="1033" />
                      </labels>
                      <control id="vhacrm_gender_code" classid="{3EF39988-22BB-4f0b-BBBE-64B5A3748AEE}" datafieldname="vhacrm_gender_code" disabled="false" />
                    </cell>
                    <cell id="{04e90765-c846-e708-699a-4a15ab597052}" showlabel="true" locklevel="0" labelid="{02db6971-264e-4786-a482-11bc4f50d2f0}">
                      <labels>
                        <label description="Callback Phone" languagecode="1033" />
                      </labels>
                      <control id="vhacrm_callbacknumber_text" classid="{4273EDBD-AC1D-40d3-9FB2-095C621B552D}" datafieldname="vhacrm_callbacknumber_text" disabled="false" />
                    </cell>
                  </row>
                  <row>
                    <cell id="{c840d432-6eea-32d8-c734-025c6d145aac}" showlabel="true" locklevel="0" colspan="2" labelid="{a8e849c2-906a-425f-8f7b-fc8bc45c9b30}">
                      <labels>
                        <label description="Email" languagecode="1033" />
                      </labels>
                      <control id="vhacrm_emailaddress_text" classid="{ADA2203E-B4CD-49be-9DDF-234642B43B52}" datafieldname="vhacrm_emailaddress_text" disabled="false" />
                    </cell>
                  </row>
                  <row>
                    <cell id="{edd25450-8389-5830-cc43-3c8c1c7371d3}" showlabel="false" colspan="1" auto="false" labelid="{0cea0af0-32fa-42e7-8232-2bb437f5e41c}">
                      <labels>
                        <label description="VeteranInfo" languagecode="1033" />
                      </labels>
                      <control id="VeteranInfo" classid="{5C5600E0-1D6E-4205-A272-BE80DA87FD42}" datafieldname="customerid" disabled="false">
                        <parameters>
                          <QuickForms>&lt;QuickFormIds&gt;&lt;QuickFormId entityname="contact"&gt;74863b6e-b0ab-40cf-bdab-a4266676544b&lt;/QuickFormId&gt;&lt;/QuickFormIds&gt;</QuickForms>
                          <ControlMode>Edit</ControlMode>
                        </parameters>
                      </control>
                    </cell>
                    <cell id="{70267dc2-261d-bb1c-c0eb-dea0a917ae2b}" showlabel="false" colspan="1" auto="false" labelid="{e7f770f2-64a9-4f60-9bf8-fe0532564939}">
                      <labels>
                        <label description="VeteranContactInfo" languagecode="1033" />
                      </labels>
                      <control id="VeteranContactInfo" classid="{5C5600E0-1D6E-4205-A272-BE80DA87FD42}" datafieldname="customerid" disabled="false">
                        <parameters>
                          <QuickForms>&lt;QuickFormIds&gt;&lt;QuickFormId entityname="contact"&gt;3bc038dd-a599-4507-ae16-2a99da779f53&lt;/QuickFormId&gt;&lt;/QuickFormIds&gt;</QuickForms>
                          <ControlMode>Edit</ControlMode>
                        </parameters>
                      </control>
                    </cell>
                  </row>
                </rows>
              </section>
              <section name="section_daysopen" showlabel="true" showbar="true" locklevel="0" id="{dd5725c7-9c0e-89eb-3361-ab4d989ad431}" IsUserDefined="0" layout="varwidth" columns="11" labelwidth="115" celllabelalignment="Left" celllabelposition="Left" labelid="{eb3baa33-622b-4b85-a77b-b32c97398c3f}">
                <labels>
                  <label description="Status" languagecode="1033" />
                </labels>
                <rows>
                  <row>
                    <cell id="{87572027-327d-d789-e80c-6964d6ea4538}" showlabel="true" locklevel="0" labelid="{c9ef9df2-f825-4db0-92a7-e1b407460bf3}">
                      <labels>
                        <label description="Days Open" languagecode="1033" />
                      </labels>
                      <control id="vhacrm_daysopen_number" classid="{C6D124CA-7EDA-4a60-AEA9-7FB8D318B68F}" datafieldname="vhacrm_daysopen_number" disabled="false" />
                    </cell>
                    <cell id="{a72b97ac-aa20-6207-40ac-1da06c97103c}" showlabel="false">
                      <labels>
                        <label description="" languagecode="1033" />
                      </labels>
                    </cell>
                  </row>
                </rows>
              </section>
              <section name="section_status" showlabel="false" showbar="false" locklevel="0" id="{cc4237d0-3e21-e438-ac3d-4ad84ab904bb}" IsUserDefined="0" layout="varwidth" columns="11" labelwidth="75" celllabelalignment="Left" celllabelposition="Left" labelid="{5c70bfb6-f9a9-4d2b-bc92-40cc7cb23f6c}">
                <labels>
                  <label description="Status" languagecode="1033" />
                </labels>
                <rows>
                  <row>
                    <cell id="{ced6004e-820a-3968-841c-e361d3a93131}" showlabel="true" locklevel="0" labelid="{c36520e1-0bc7-42ba-a959-c300766f0a59}">
                      <labels>
                        <label description="Priority" languagecode="1033" />
                      </labels>
                      <control id="prioritycode" classid="{3EF39988-22BB-4f0b-BBBE-64B5A3748AEE}" datafieldname="prioritycode" disabled="false" />
                    </cell>
                    <cell id="{7406e922-3970-5de8-52b1-7c0cbe195141}" showlabel="true" locklevel="0" labelid="{977039cf-6c1f-4375-aba8-7a44eeccab71}">
                      <labels>
                        <label description="SR Rework" languagecode="1033" />
                      </labels>
                      <control id="vhacrm_issrrework_bool" classid="{B0C6723A-8503-4fd7-BB28-C8A06AC933C2}" datafieldname="vhacrm_issrrework_bool" disabled="false" />
                    </cell>
                  </row>
                  <row>
                    <cell id="{1850c423-17c9-5b45-ca92-640ced654a42}" showlabel="true" locklevel="0" labelid="{8197aa45-5bd7-4444-9e7a-1ee4b372dd8a}">
                      <labels>
                        <label description="Status Reason" languagecode="1033" />
                      </labels>
                      <control id="statuscode" classid="{5D68B988-0661-4db2-BC3E-17598AD3BE6C}" datafieldname="statuscode" disabled="false" />
                    </cell>
                    <cell id="{ab615563-2dae-7959-8270-71e108c44ca1}" showlabel="true" locklevel="0" labelid="{9605e774-57a2-43d9-a6a9-3c308099232b}">
                      <labels>
                        <label description="Owner" languagecode="1033" />
                      </labels>
                      <control id="ownerid" classid="{270BD3DB-D9AF-4782-9025-509E298DEC0A}" datafieldname="ownerid" disabled="false" />
                    </cell>
                  </row>
                  <row>
                    <cell id="{6ceeeb0d-b89e-7c51-22a0-8318a4086304}" showlabel="true" locklevel="0" colspan="2" labelid="{17e4bfb1-55c9-4e81-a191-821a90fe4a15}">
                      <labels>
                        <label description="Resolution" languagecode="1033" />
                      </labels>
                      <control id="vhacrm_resolutionintersectionid" classid="{270BD3DB-D9AF-4782-9025-509E298DEC0A}" datafieldname="vhacrm_resolutionintersectionid" disabled="false">
                        <parameters>
                          <AutoResolve>true</AutoResolve>
                          <DisableMru>true</DisableMru>
                          <DisableQuickFind>true</DisableQuickFind>
                          <DisableViewPicker>false</DisableViewPicker>
                          <DefaultViewId>{4E37E756-A138-E611-8120-127B25DCBDE7}</DefaultViewId>
                          <AllowFilterOff>false</AllowFilterOff>
                          <FilterRelationshipName>vhacrm_vhacrm_typeintersection_vhacrm_resolutionintersection_typeintersectionid</FilterRelationshipName>
                          <DependentAttributeName>incident.vhacrm_typeintersectionid</DependentAttributeName>
                          <DependentAttributeType>vhacrm_typeintersection</DependentAttributeType>
                          <AvailableViewIds>{699AF550-67F7-459E-96D1-82FC8B297236},{4E37E756-A138-E611-8120-127B25DCBDE7}</AvailableViewIds>
                        </parameters>
                      </control>
                    </cell>
                  </row>
                  <row>
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                      <labels>
                        <label description="" languagecode="1033" />
                      </labels>
                    </cell>
                    <cell id="{9eeae4e9-46c8-1367-3da1-7cbe1b41460e}" showlabel="false" labelid="{63b6969c-4296-4f81-ad82-e0eccbd61707}">
                      <labels>
                        <label description="" languagecode="1033" />
                      </labels>
                    </cell>
                  </row>
                </rows>
              </section>
              <section name="section_complete" showlabel="false" showbar="false" locklevel="0" id="{59a5513e-ad8e-d952-452a-a9dc43b1ac8b}" IsUserDefined="0" layout="varwidth" columns="1" labelwidth="115" celllabelalignment="Left" celllabelposition="Left" visible="false" labelid="{d3828098-1dbc-45d3-8570-1346cb823481}">
                <labels>
                  <label description="Complete" languagecode="1033" />
                </labels>
                <rows>
                  <row>
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                      <labels>
                        <label description="CompleteRequest" languagecode="1033" />
                      </labels>
                      <control id="WebResource_CompleteRequest" classid="{9FDF5F91-88B1-47f4-AD53-C11EFC01A01D}">
                        <parameters>
                          <Url>vhacrm_North52_quick_button_withsave.html</Url>
                          <Data>gum|Complete Request|pure button button-success</Data>
                          <PassParameters>false</PassParameters>
                          <ShowOnMobileClient>false</ShowOnMobileClient>
                          <Security>false</Security>
                          <Scrolling>no</Scrolling>
                          <Border>false</Border>
                          <WebResourceId>{F5B58EF5-A2BB-E511-9414-0050568DC724}</WebResourceId>
                        </parameters>
                      </control>
                    </cell>
                  </row>
                  <row></row>
                </rows>
              </section>
            </sections>
          </column>
          <column width="38%">
            <sections>
              <section name="section_casenotes" showlabel="true" showbar="true" locklevel="0" id="{8bdc420c-e299-e0ca-e777-cc6c13e6a133}" IsUserDefined="0" layout="varwidth" columns="1" labelwidth="50" celllabelalignment="Left" celllabelposition="Left" height="auto" labelid="{0de306d8-78cf-451d-b540-e2dbf4e2c56d}">
                <labels>
                  <label description="Case Notes" languagecode="1033" />
                </labels>
                <rows>
                  <row>
                    <cell id="{d6d4577c-2512-a192-b60d-a884c9cd822d}" showlabel="true" locklevel="0" labelid="{c95b155a-765d-447e-93c4-59c6d06af566}">
                      <labels>
                        <label description="Template" languagecode="1033" />
                      </labels>
                      <control id="vhacrm_casenotetemplateid" classid="{270BD3DB-D9AF-4782-9025-509E298DEC0A}" datafieldname="vhacrm_casenotetemplateid" disabled="false">
                        <parameters>
                          <AutoResolve>true</AutoResolve>
                          <DisableMru>true</DisableMru>
                          <DisableQuickFind>true</DisableQuickFind>
                          <DisableViewPicker>true</DisableViewPicker>
                          <DefaultViewId>{F83A1020-6C5B-48DA-ABD8-77BCDE2CA697}</DefaultViewId>
                          <AllowFilterOff>false</AllowFilterOff>
                          <FilterRelationshipName>vhacrm_vhacrm_areaintersection_vhacrm_casenotete</FilterRelationshipName>
                          <DependentAttributeName>incident.vhacrm_areaintersectionid</DependentAttributeName>
                          <DependentAttributeType>vhacrm_areaintersection</DependentAttributeType>
                          <AvailableViewIds>{F83A1020-6C5B-48DA-ABD8-77BCDE2CA697}</AvailableViewIds>
                        </parameters>
                      </control>
                    </cell>
                  </row>
                  <row>
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                      <labels>
                        <label description="Case Notes" languagecode="1033" />
                      </labels>
                      <control id="vhacrm_casenotes_memo" classid="{E0DECE4B-6FC8-4a8f-A065-082708572369}" datafieldname="vhacrm_casenotes_memo" disabled="false" />
                    </cell>
                  </row>
                  <row></row>
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                  <row></row>
                  <row></row>
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                  <row height="auto"></row>
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                      <labels>
                        <label description="completenotes" languagecode="1033" />
                      </labels>
                      <control id="WebResource_completenotes" classid="{9FDF5F91-88B1-47f4-AD53-C11EFC01A01D}">
                        <parameters>
                          <Url>vhacrm_North52_quick_button_withsave.html</Url>
                          <Data>ueO|Complete Notes|pure button button-warning</Data>
                          <PassParameters>false</PassParameters>
                          <ShowOnMobileClient>false</ShowOnMobileClient>
                          <Security>false</Security>
                          <Scrolling>no</Scrolling>
                          <Border>false</Border>
                          <WebResourceId>{F5B58EF5-A2BB-E511-9414-0050568DC724}</WebResourceId>
                        </parameters>
                      </control>
                    </cell>
                  </row>
                  <row></row>
                </rows>
              </section>
            </sections>
          </column>
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                          <Url>vhacrm_North52_quick_button_withsave.html</Url>
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          <Handler functionName="N52.Clientside.ExecuteFormulas" libraryName="north52_/javascript/n52.clientside" handlerUniqueId="dffa9b93-797a-4cc2-a140-eb959eb46ab4" enabled="true" parameters="'tqO:*:CreateUpdate','YFb:*:CreateUpdate'" passExecutionContext="true" />
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      <event name="onchange" application="true" active="true" attribute="contractid">
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      <event name="onchange" application="true" active="true" attribute="contractdetailid">
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      <event name="onchange" application="true" active="true" attribute="productid">
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      <event name="onchange" application="true" active="true" attribute="primarycontactid">
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            </dependencies>
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        </InternalHandlers>
      </event>
      <event name="onchange" application="false" active="false" attribute="vhacrm_callbacknumber_text">
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      </event>
      <event name="onchange" application="false" active="false" attribute="vhacrm_daytimephonenumber_text">
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        </Handlers>
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      <event name="onchange" application="false" active="false" attribute="vhacrm_resolutionintersectionid">
        <Handlers>
          <Handler functionName="resolution_OnChange" libraryName="vhacrm_/Forms/js/entity_Request_HEC.js" handlerUniqueId="{7216c98a-20bc-9c72-4249-549287989da9}" enabled="true" parameters="" passExecutionContext="true" />
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        </Handlers>
      </event>
      <event name="onchange" application="false" active="false" attribute="vhacrm_actionintersectionid">
        <Handlers>
          <Handler functionName="N52.Clientside.ExecuteFormulas" libraryName="north52_/javascript/n52.clientside" handlerUniqueId="5c152e04-fdbc-460e-925d-f38a2bc80a83" enabled="true" parameters="'o3z:*:CreateUpdate'" passExecutionContext="true" />
        </Handlers>
      </event>
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      <NavBar>
        <NavBarByRelationshipItem RelationshipName="Incident_ActivityPointers" Id="navActivities" Icon="/_imgs/ico_18_act.gif" Sequence="10" Area="Info">
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            <Privilege Entity="" Privilege="ReadActivity" />
          </Privileges>
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            <Title LCID="1033" Text="Activities" />
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        </NavBarByRelationshipItem>
        <NavBarByRelationshipItem RelationshipName="Incident_ActivityPointers" Id="navActivityHistory" TitleResourceId="Tab_Label_History" Icon="/_imgs/ico_18_history.gif" ViewId="21E2B905-6FDB-470d-8517-AD69B4C01268" Sequence="20" Area="Info">
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            <Privilege Entity="" Privilege="ReadActivity" />
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        </NavBarByRelationshipItem>
      </NavBar>
      <NavBarAreas>
        <NavBarArea Id="Info">
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            <Title LCID="1033" Text="Common" />
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        </NavBarArea>
        <NavBarArea Id="Sales">
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            <Title LCID="1033" Text="Sales" />
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        </NavBarArea>
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            <Title LCID="1033" Text="Service" />
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            <Title LCID="1033" Text="Marketing" />
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        </NavBarArea>
        <NavBarArea Id="ProcessCenter">
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            <Title LCID="1033" Text="Process Sessions" />
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        </NavBarArea>
      </NavBarAreas>
    </Navigation>
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      <data id="FirstResponseSLAStatus" datafieldname="firstresponseslastatus" classid="{5546E6CD-394C-4bee-94A8-4425E17EF6C6}" />
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  <IsCustomizable>1</IsCustomizable>
  <CanBeDeleted>1</CanBeDeleted>
  <LocalizedNames>
    <LocalizedName description="HEC" languagecode="1033" />
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</systemform>