<template><text><![CDATA[<font face=Calibri><font size=3><p class=MsoNormal style="margin:0in 0in 0pt;"><font face=Arial size=2>A consult assigned to your VA has been escalated to an
outstanding status, as it has not been resolved within five business
days.&#160; Your immediate attention is required for Request #&lt;a href=&quot; ]]></text><slugs><slug><entity>incident</entity><attribute>vhacrm_recordurl_memo</attribute></slug><default></default></slugs><text><![CDATA[ &quot;&gt;</font></p><p class=MsoNormal style="margin:0in 0in 0pt;"><font face=Arial size=2>



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]]></text><slugs><slug><entity>incident</entity><attribute>ticketnumber</attribute></slug><default></default></slugs><text><![CDATA[ &lt;/a&gt;.</font></p></font><p class=MsoNormal style="margin:0in 0in 0pt;"><font face=Arial size=2>&#160;</font></p></font><p class=MsoNormal style="margin:0in 0in 0pt;"><font face=Arial size=2>In order for NCCHV to close a consult, the consult must meet
the following criteria:</font><font size=2><font face=Arial><br></font></font></p><ul class=RTE_list_style_position><li><font size=2><font face=Arial>Documentation has been completed in both Microsoft Dynamics and CPRS (CPRS documentation is only needed&#160;if the Veteran is registered).</font></font></li></ul><p><font face=Arial size=2></font>&#160;</p><ul class=RTE_list_style_position><li><font face=Arial size=2></font><font size=2><font face=Arial>Documentation includes the following statement:&#160; “Please close consult.”</font></font><font face=Arial size=2> </font><font size=2><font face=Arial>Documentation includes contact with Veteran and a plan of action/care, <u>OR</u> POC has documented three attempts to contact Veteran on three consecutive business days.</font></font><font face=Arial size=2> </font></li></ul><p>&#160;</p><ul class=RTE_list_style_position><li><font size=2><font face=Arial>POC has toggled control back to NCCHV to be closed</font></font><font face="Times New Roman" size=3>

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