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| 1 | Direct_DSM.zip\Direct_DSM\webmail\videos\captions | vadirect_howtouse_finaldeliverable_1920x1080.ttml | Tue Aug 13 17:30:16 2019 UTC |
| 2 | Direct_DSM.zip\Direct_DSM\webmail\videos\captions | vadirect_howtouse_finaldeliverable_1920x1080.ttml | Thu Aug 15 19:32:05 2019 UTC |
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| 11 | <p b egin="0.00 0s" end="1 0.214s">We lcome to V ideo #3 in the VA Di rect How-T o series! <br />If you would like, you can follow along thi s video wi th VA</p>\ | |
| 12 | <p b egin="10.2 14s" end=" 18.286s">D irect\'92s step-by s tep guide. You can d ownload th e Using VA Direct Gu ide from V istA U at the link s hown on th e screen.< /p>\ | |
| 13 | <p b egin="18.2 86s" end=" 28.705s">L et\'92s ge t started! By now yo u should h ave regist ered and s et up your VA Direct account. So go ahea d and ente r your PIV , or Perso nal Identi fy</p>\ | |
| 14 | <p begin=" 28.705s" e nd="40.241 s">Verific ation, car d into you r laptop o r desktop to log int o VA Direc t.<br />Go to DNS . URL . When the VA Direct system pr ompts you for</p>\ | |
| 15 | <p b egin="40.2 41s" end=" 45.907s">y our Person al Identif ication Nu mber, or P IN, for yo ur PIV cre dentials,< br />then enter it.< /p>\ | |
| 16 | <p b egin="45.9 07s" end=" 52.691s">R ead the VA Notice an d Consent Banner. Re member you have to c lick OK if you wish to proceed .</p>\ | |
| 17 | <p b egin="52.6 91s" end=" 61.425s">Y ou may be assigned a s a member of one or more Dire ct group m ailboxes. If you are , then whe n you sign in, you w ill be ask ed to</p>\ | |
| 18 | <p b egin="61.4 25s" end=" 70.295s">c hoose from a list of mailboxes , includin g your per sonal mail box, to be gin. If y ou are not assigned to any oth er mailbox es, then t he default </p>\ | |
| 19 | <p b egin="70.2 95s" end=" 78.200s">c hoice will be your p ersonal ma ilbox. <b r />So, in the \'93C hoose a ma ilbox\'94 window, cl ick on you r desired mailbox.</ p>\ | |
| 20 | <p b egin="78.2 00s" end=" 88.400s">W e will use the Perso nal mailbo x choice f or demonst ration pur poses only . <br />Gr eat- you s hould be l ogged into VA Direct now! Let\ '92s start with a ba sic</p>\ | |
| 21 | <p b egin="88.4 00s" end=" 94.803s">t our of VA Direct. St arting in the upper left hand corner<br />and goin g counter- clockwise, </p>\ | |
| 22 | <p b egin="94.8 03s" end=" 103.284s"> you will s ee the men u for VA D irect. The menu allo ws you to switch bet ween Mailb ox, Settin gs, Report s, etc.</p >\ | |
| 23 | <p b egin="103. 284s" end= "112.932s" >Moving co unter-cloc kwise next is Compos e. You use Compose t o create a new Direc t message. Just bel ow Compose are all y our</p>\ | |
| 24 | <p b egin="112. 932s" end= "123.408s" >folders f or your Di rect accou nt. These folders in clude Inbo x, Sent, e tc. You w ill notice that ther e is an \' 93Archive\ '94 folder but no \' 93Deleted\ '94</p>\ | |
| 25 | <p b egin="123. 408s" end= "132.620s" >folder. With \'93A rchive,\'9 4 your old Direct me ssages are kept, rat her than d eleted. Th is follows VA policy . There i s also Cre ate Folder </p>\ | |
| 26 | <p b egin="132. 620s" end= "137.815s" >where you can add n ew folders . This hel ps you to better org anize<br / >your Dire ct message s.</p>\ | |
| 27 | <p b egin="137. 815s" end= "154.463s" >send and receive Di rect messa ges. Conti nuing to m ove right, there is Search and Advanced Search. Th is</p>\ | |
| 28 | <p b egin="154. 463s" end= "163.196s" >helps you to search for Direc t messages you have sent, rece ived, or a rchived.<b r />Lastly , in the u pper right hand corn er is the mailbox gr oup</p>\ | |
| 29 | <p b egin="163. 196s" end= "170.661s" >dropdown box. You c an view wh at mailbox you are i n. You can also swit ch between mailboxes that you are a memb er of.</p> \ | |
| 30 | <p b egin="170. 661s" end= "179.419s" >Now that you know y our way ar ound the V A Direct p ortal, let \'92s crea te and sen d a new Di rect messa ge. Rememb er we can only send and</p>\ | |
| 31 | <p b egin="179. 419s" end= "186.083s" >receive D irect mess ages with others who are from organizati ons that V A has a tr usted rela tionship w ith.</p>\ | |
| 32 | <p b egin="186. 083s" end= "192.847s" >So let\'9 2s get sta rted on th e new mess age! First click Com pose on th e left sid e of the s creen.</p> \ | |
| 33 | <p b egin="192. 847s" end= "200.727s" >A new mes sage will come up wi th the Fro m field al ready fill ed in with your VA D irect addr ess you ar e currentl y using.</ p>\ | |
| 34 | <p b egin="200. 727s" end= "210.704s" >In the To field, en ter the Di rect addre ss of the person (or mailbox) you are se nding the message to . You can also enter more Dire ct address es</p>\ | |
| 35 | <p b egin="210. 704s" end= "222.549s" >either in the To bo x or by cl icking on Add CCs. C C indicate s courtesy copy.<br />Now watc h the Dire ct address that you entered tu rn either green</p>\ | |
| 36 | <p b egin="222. 549s" end= "233.126s" >or red- i t\'92s lik e magic! If the add resses you entered i n the To a nd Add CC boxes are with a com munity Dir ect partne r, then th ey will tu rn</p>\ | |
| 37 | <p b egin="233. 126s" end= "240.762s" >green (af ter a few seconds). On the oth er hand, i f the addr esses you entered in the To or Add CC</p >\ | |
| 38 | <p b egin="240. 762s" end= "249.163s" >boxes are not with a communit y VA Direc t partner, then they will turn red. <br />To troub leshoot wh en the Dir ect addres s turns</p >\ | |
| 39 | <p b egin="249. 163s" end= "255.281s" >red, firs t check to make sure you enter ed the cor rect<br /> recipient\ '92s Direc t address. If an</p> \ | |
| 40 | <p begin=" 255.281s" end="267.1 84s">addre ss STILL r emains red , stop the process a nd contact a VA Dire ct team me mber for a ssistance at P I I . Remember,< /p>\ | |
| 41 | <p begin=" 267.184s" end="278.3 87s">VA Di rect only sends and receives m essages to other Dir ect addres ses. Regular em ail addres ses, like PII email addr ess,</p>\ | |
| 42 | <p b egin="278. 387s" end= "288.649s" >cannot be used. Ok, let\'92s assume now that the Direct add ress or ad dresses th at you ent ered turne d green an d move on to the nex t step.</p >\ | |
| 43 | <p b egin="288. 649s" end= "298.742s" >Go ahead and enter the subjec t of the m essage in the Subjec t line. Do n\'92t for get! VA Po licy says not to inc lude Perso nally Iden tifiable</ p>\ | |
| 44 | <p b egin="298. 742s" end= "308.086s" >Informati on, or PII , in the S ubject lin e of email s and VA D irect mess ages. <br />So for d emonstrati on purpose s, I\'92ll enter \'9 3Authoriza tion".</p> \ | |
| 45 | <p b egin="308. 086s" end= "318.582s" >Now let\' 92s learn how to add an attach ment to yo ur Direct message! C lick where it says A ttach a Fi le to atta ch a pdf o r other fi le type.</ p>\ | |
| 46 | <p b egin="318. 582s" end= "327.462s" >Now in th e Choose F ile to Upl oad window , select t he file yo u want to attach. Th en click o n Open to attach the file.</p> \ | |
| 47 | <p b egin="327. 462s" end= "338.185s" >You can a lso attach a Continu ity of Car e Document , or CCD, to a Direc t message! A CCD is a summary of health data from a Veteran \'92s reco rd</p>\ | |
| 48 | <p b egin="338. 185s" end= "350.760s" >in VistA. So if you want to a dd a CCD t o the Dire ct message , you clic k on Attac h a CCD wh ich is to the right of Attach File or At tach Anoth er File.</ p>\ | |
| 49 | <p b egin="350. 760s" end= "359.793s" >When you click on A ttach a CC D, there w ill be a p op up that asks for some of th e Veteran\ '92s infor mation. Gi ven Name, Family Nam e, Social< /p>\ | |
| 50 | <p b egin="359. 793s" end= "368.862s" >Security Number are all requi red fields . Gender a nd Date of Birth are optional fields tha t will hel p you filt er even fu rther.</p> \ | |
| 51 | <p b egin="368. 862s" end= "377.747s" >After ent ering the data, clic k Find Mat ching Pati ents. VA D irect will do a sear ch for any matches c lose to wh at you ent ered.</p>\ | |
| 52 | <p b egin="377. 747s" end= "387.881s" >Select th e correct CCD and cl ick Find a nd Attach Document<b r />Now th e system i s going to ask you a couple of questions . First, s elect</p>\ | |
| 53 | <p b egin="387. 881s" end= "396.105s" >Yes or No to the qu estion \'9 3Does this message c ontain 38 U.S. Code 7332 prote cted data? \'94</p>\ | |
| 54 | <p b egin="396. 105s" end= "408.678s" >If you se lected Yes to the qu estion Doe s this mes sage conta in 38 U.S. Code 7332 protected data?,\'9 4 then go ahead and answer Yes or No to the</p>\ | |
| 55 | <p b egin="408. 678s" end= "418.750s" >question \'93Is the re a VA Fo rm 10-5345 signed by the Veter an giving authorizat ion to rel ease this protected data?</p>\ | |
| 56 | <p b egin="418. 750s" end= "426.980s" >If you se lect No, t hen an err or message \'93Your message ca nnot be se nt without proper au thorizatio n" will ap pear.</p>\ | |
| 57 | <p b egin="426. 980s" end= "438.099s" >Remember, if a mess age contai ns 7332 pr otected he alth infor mation, th en the Vet eran must sign VA Fo rm 10-5345 giving</p >\ | |
| 58 | <p b egin="438. 099s" end= "447.191s" >authoriza tion to re lease this protected data. Th ese are th e same pol icies that apply to all health informati on sharing -- no matt er what me thod is</p >\ | |
| 59 | <p b egin="447. 191s" end= "456.760s" >used. <br />Great j ob adding attachment s to your Direct mes sage! Now if you hav e finished adding at tachments, we will m ove on to the next s tep to cre ate</p>\ | |
| 60 | <p b egin="456. 760s" end= "463.665s" >and send a new Dire ct message .<br />Let \'92s cont inue. You are almost done crea ting and s ending you r new</p>\ | |
| 61 | <p b egin="463. 665s" end= "472.905s" >Direct me ssage! Las t step is to enter t ext in the body of t he Direct message. A fter you h ave finish ed typing the messag e, click S end for th e</p>\ | |
| 62 | <p b egin="472. 905s" end= "483.444s" >message t o go to th e Direct r ecipient o r recipien ts if you sent it to more than one. Afte r clicking Send, a p op up wind ow will ap pear askin g \'93Does the</p>\ | |
| 63 | <p b egin="483. 444s" end= "493.862s" >content o f the mess age disclo se any pat ient infor mation?\'9 4 Answer Y es or No. <br />If y ou answer yes, you w ill need t o enter th e applicab le given n ame,</p>\ | |
| 64 | <p b egin="493. 862s" end= "503.169s" >family na me, social security number, an d purpose of disclos ure. Then click on S end Messag e. If you answered n o, your me ssage will </p>\ | |
| 65 | <p b egin="503. 169s" end= "509.012s" >automatic ally be se nt. Or, i f you\'92r e not read y to send the messag e<br />yet but want to come ba ck to</p>\ | |
| 66 | <p b egin="509. 012s" end= "518.350s" >it later, you can c lick Save instead of Send. Whe n you clic k Save, yo u create a draft mes sage that you can la ter access from the Drafts fol der.</p>\ | |
| 67 | <p b egin="518. 350s" end= "526.988s" >Now if yo u changed your mind and don\'9 2t want to send the message no w or anyti me later, then just click Canc el which w ill close out of the </p>\ | |
| 68 | <p b egin="526. 988s" end= "535.502s" >message a nd not sav e it in th e Drafts f older. Con gratulatio ns! You su ccessfully created a nd sent a VA Direct message!</ p>\ | |
| 69 | <p b egin="535. 502s" end= "543.987s" >Hang in t here! Next we are go ing to lea rn how to change the VA Direct Mailbox a fter you h ave logged in! As we spoke abo ut earlier ,</p>\ | |
| 70 | <p b egin="543. 987s" end= "553.644s" >everyone has a pers onal VA Di rect mailb ox. But yo u may have one or mo re group V A Direct m ailboxes t hat you ar e a member of. So, y ou</p>\ | |
| 71 | <p b egin="553. 644s" end= "563.099s" >need to l earn how t o switch b etween the m after yo u have log ged into V A Direct. <br />So a fter loggi ng into VA Direct, c lick on th e dropdown for your< /p>\ | |
| 72 | <p b egin="563. 099s" end= "570.332s" >username. It is in the upper right han d corner.< br />To ch ange the m ailbox, yo u just pic k which ma ilbox you want to sw itch</p>\ | |
| 73 | <p b egin="570. 332s" end= "576.052s" >to- we wi ll switch to a group mailbox n ow. It\'9 2s as easy as that<b r />to cha nge your m ailbox!</p >\ | |
| 74 | <p b egin="576. 052s" end= "584.960s" >Now that you have s ent a Dire ct message and chang ed your ma ilbox, let \'92s lear n how to o rganize yo ur Inbox f or all the Direct me ssages you </p>\ | |
| 75 | <p b egin="584. 960s" end= "594.433s" >will be r eceiving. Remember y ou can\'92 t delete m essages in VA Direct so you ne ed to eith er archive a message or move i t to a fol der if you want</p>\ | |
| 76 | <p b egin="594. 433s" end= "604.025s" >to remove it from y our Inbox. Let\'92s first lear n how to m ove a mess age to the Archive f older. In the first column of the messag es in the VA Direct< /p>\ | |
| 77 | <p b egin="604. 025s" end= "614.817s" >Inbox, cl ick in the box next to the mes sage you w ant to arc hive.<br / >Then clic k Archive Message wh ich is bet ween the G et Mail an d Move but tons.</p>\ | |
| 78 | <p b egin="614. 817s" end= "624.355s" >After suc cessfully archiving a Direct m essage, yo u will see \'93Messa ge success fully arch ived\'94 a ppear at t he top of the screen . Great jo b!</p>\ | |
| 79 | <p b egin="624. 355s" end= "632.906s" >Now that you have m oved a mes sage to th e Archive folder, le t\'92s see how you c an view it . Just so you are aw are, you a re able to access yo ur</p>\ | |
| 80 | <p b egin="632. 906s" end= "642.158s" >archived messages a s long as the messag es have no t been mov ed to the offline st orage by t he system administra tor. The s ystem admi nistrators </p>\ | |
| 81 | <p b egin="642. 158s" end= "651.956s" >move the archived m essages to offline s torage abo ut once a year on av erage usin g a settin g that sel ects only archived m essages ol der than a </p>\ | |
| 82 | <p b egin="651. 956s" end= "658.138s" >given num ber of day s. Super! Now let\'9 2s look at that arch ived<br /> message. Go to the Archive</p >\ | |
| 83 | <p b egin="658. 138s" end= "666.866s" >folder on the left hand side of your sc reen and c lick on it .<br />You can see a ll of your archived messages n ow. To op en one, se lect</p>\ | |
| 84 | <p b egin="666. 866s" end= "673.576s" >which one you want to view by clicking in the sma ll box nex t to the m essage. Wo w- wasn\'9 2t that ea sy!</p>\ | |
| 85 | <p b egin="673. 576s" end= "679.624s" >Last but not least, let\'92s learn how to save at tachments that we<br />receive in Direct messages. </p>\ | |
| 86 | <p b egin="679. 624s" end= "687.715s" >First ope n the mess age with t he attachm ent by dou ble clicki ng on any of the fie lds, like From, Subj ect, etc.< /p>\ | |
| 87 | <p b egin="687. 715s" end= "697.422s" >Now click on the at tachment y ou wish to save. A p review of the docume nt will ap pear in a new window . Click on Download File to sa ve it.</p> \ | |
| 88 | <p b egin="697. 422s" end= "706.414s" >Select th e network drive loca tion that your facil ity\'92s I nformation Security Officer ha s approved to save a ttachments . Click Sa ve to</p>\ | |
| 89 | <p b egin="706. 414s" end= "715.510s" >save the file. Clic k the X to close out of the pr eview wind ow. <br /> Fantastic! You have learned ho w to creat e, save, a nd organiz e your</p> \ | |
| 90 | <p b egin="715. 510s" end= "723.625s" >Direct me ssages. Fo r technica l question s or issue s with usi ng VA Dire ct, please use the c ontact inf ormation s hown.</p>\ | |
| 91 | <p b egin="723. 625s" end= "732.851s" >We would like to th ank you fo r taking t he time to use VA Di rect, a to ol that wi ll benefit you and t he Veteran s you serv e. This co ncludes ou r</p>\ | |
| 92 | <p b egin="732. 851s" end= "742.812s" >How-to Us e VA Direc t video. Y ou can lea rn even mo re about u sing Direc t at our V istaU webs ite. Stay tuned for more vide os in the VA</p>\ | |
| 93 | <p b egin="742. 812s" end= "757.784s" >Direct Ho w-To serie s.<br />As always, t hank you a gain for y our contin ued servic e to our N ation\'92s Veterans. </p>\ | |
| 94 | </div> \ | |
| 95 | </body>\ | |
| 96 | </tt>\ | |
| 97 | } |
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