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| 1 | CPRS_EP1_OR_3_453.zip\CPRS_EP1_OR_3_453\OR_3_453_Documentation.zip | Provider_Role_Tool_UG.docx | Thu Mar 21 01:37:44 2019 UTC |
| 2 | CPRS_EP1_OR_3_453.zip\CPRS_EP1_OR_3_453\OR_3_453_Documentation.zip | Provider_Role_Tool_UG.docx | Tue Apr 9 19:01:49 2019 UTC |
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| 1 | Provider R ole Tool 1 .0 (Patch OR*3.0*453 ) | |
| 2 | User Guide : GUI Vers ion | |
| 3 | ||
| 4 | March 2019 | |
| 5 | Department of Vetera ns Affairs | |
| 6 | Office of Informatio n and Tech nology (OI &T) | |
| 7 | ||
| 8 | ||
| 9 | Revision H istory | |
| 10 | NOTE: The revision h istory cyc le begins once chang es or enha ncements a re request ed after t he documen t has been baselined . | |
| 11 | ||
| 12 | Date | |
| 13 | Revision | |
| 14 | Descriptio n | |
| 15 | Author | |
| 16 | March 2019 | |
| 17 | 0.01 | |
| 18 | Initial dr aft | |
| 19 | C. Bernier , TW | |
| 20 | ||
| 21 | ||
| 22 | ||
| 23 | ||
| 24 | ||
| 25 | ||
| 26 | Artifact R ationale | |
| 27 | Per the Ve teran-focu sed Integr ated Proce ss (VIP) G uide, the User’s Gui de is requ ired to be completed prior to Critical D ecision Po int #2 (CD 2), with t he expecta tion that it will be updated a s needed. A User Gui de is a te chnical co mmunicatio n document intended to give as sistance t o people u sing a par ticular sy stem, such as VistA end users. It is usu ally writt en by a te chnical wr iter, alth ough it ca n also be written by programme rs, produc t or proje ct manager s, or othe r technica l staff. M ost user g uides cont ain both a written g uide and t he associa ted images . In the c ase of com puter appl ications, it is usua l to inclu de screens hots of th e human-ma chine inte rfaces, an d hardware manuals o ften inclu de clear, simplified diagrams. The langu age used i s matched to the int ended audi ence, with jargon ke pt to a mi nimum or e xplained t horoughly. The User Guide is a mandatory , build-le vel docume nt, and sh ould be up dated to r eflect the contents of the mos t recently deployed build. The sections documented herein ar e required if applic able to yo ur product . | |
| 28 | Table of C ontents | |
| 29 | 1.Introduc tion1 | |
| 30 | 1.1.Purpos e1 | |
| 31 | 1.1.1.Assu mptions1 | |
| 32 | 1.1.2.Coor dination2 | |
| 33 | 1.1.3.Disc laimers2 | |
| 34 | 1.1.3.1.So ftware Dis claimer2 | |
| 35 | 1.1.3.2.Do cumentatio n Disclaim er2 | |
| 36 | 1.1.4.Docu mentation Convention s2 | |
| 37 | 1.1.5.Refe rences and Resources 3 | |
| 38 | 1.1.5.1.Wo rld Wide W eb3 | |
| 39 | 1.1.5.2.On line Help3 | |
| 40 | 1.2.Nation al Service Desk and Organizati onal Conta cts4 | |
| 41 | 2.System S ummary4 | |
| 42 | 2.1.System Configura tion4 | |
| 43 | 2.2.Data F lows5 | |
| 44 | 2.3.User A ccess Leve ls5 | |
| 45 | 2.4.Contin uity of Op eration5 | |
| 46 | 3.Getting Started6 | |
| 47 | 3.1.Loggin g On6 | |
| 48 | 3.2.System Menu6 | |
| 49 | 3.2.1.Logg ing in to Provider R ole Tool6 | |
| 50 | 3.3.Changi ng User ID and Passw ord7 | |
| 51 | 3.4.Exit S ystem7 | |
| 52 | 3.5.Caveat s and Exce ptions7 | |
| 53 | 4.Using th e Software 8 | |
| 54 | 4.1.Prepar ing for a Provider R ole Change 8 | |
| 55 | 4.2.Main W indow9 | |
| 56 | 4.2.1.Wind ow Layout9 | |
| 57 | 4.3.Viewin g Patient Orders13 | |
| 58 | 4.4.Button s & Menu I tems14 | |
| 59 | 4.5.How to Reassign Patient Or ders14 | |
| 60 | 4.6.Select Provider1 4 | |
| 61 | 4.6.1.Sele ct a Curre nt Provide r and Orde r Date Ran ge14 | |
| 62 | 4.6.2.Sele ct a New P rovider16 | |
| 63 | 4.7.Viewin g Order De tails17 | |
| 64 | 4.8.Reassi gn Orders1 8 | |
| 65 | 5.Troubles hooting20 | |
| 66 | 5.1.Specia l Instruct ions for E rror Corre ction20 | |
| 67 | 6.Acronyms and Abbre viations20 | |
| 68 | ||
| 69 | Table of F igures | |
| 70 | Figure 1: Provider R ole Tool s erver conn ection dia log3 | |
| 71 | Figure 2: Provider R ole Tool s erver conn ection dia log6 | |
| 72 | Figure 3: Provider R ole Tool l ogin dialo g7 | |
| 73 | Figure 4: Provider R ole Tool M ain Screen 9 | |
| 74 | Figure 5: This shows the right side of t he Provide r Role Too l Window10 | |
| 75 | Figure 6: The right part of th e Provider Role Tool main wind ow11 | |
| 76 | Figure 7: The center portion o f the main Provider Role Tool window has the comma nd buttons .12 | |
| 77 | Figure 8: Typical Pr ovider Rol e Tool ses sion in mi d-progress 13 | |
| 78 | Figure 9: Provider R ole Tool M ain Screen with the Choose Cur rent Provi der/Order Dates…butt on red hig hlighting added for clarity.15 | |
| 79 | Figure 10: The Selec t Current Provider a nd Order D ates dialo g15 | |
| 80 | Figure 11: The Provi der Role T ool: Reass ign Patien t Orders m ain dialog showing t he user se lecting th e Add New Provider i tem, added highlight ing for cl arity.16 | |
| 81 | Figure 12: Add New P rovider17 | |
| 82 | Figure 13: Order Det ails: The orders are listed on the left. As the us er highlig hts an ord er on the left, the details ar e displaye d on the r ight.18 | |
| 83 | Figure 14: Reassign Orders (Re view and E xecute) di alog19 | |
| 84 | Figure 15: Notepad t ext report .20 | |
| 85 | ||
| 86 | ||
| 87 | Introducti on | |
| 88 | Purpose | |
| 89 | The purpos e of this guide is t o familiar ize the us er with th e Provider Role Tool applicati on that en ables prov iders to r eassign re sponsibili ties for q ualifying patient or ders from a current provider t o one or m ore new pr oviders, i n the case where a p rovider ch anges role s while re maining at the same site (for example, a provider who moves from VA to DOD but d oes not re locate). T he goal is for the c urrent pro vider not to receive notificat ions for o rders writ ten in the previous role, whil e being ab le to rece ive notifi cations fo r orders w ritten in the new ro le. So tha t previous ly created orders ar e not “los t,” they a re redirec ted to the newly ass igned prov iders. | |
| 90 | One way to think of the Provid er Role To ol is to c onsider it a more ad vanced ver sion of th e CPRS Sur rogates fe ature. The Surrogate s feature lets you r edirect al l notifica tions from one provi der to ano ther – use ful when o ne provide r is on va cation. Pr ovider Rol e Tool red irects onl y selected notificat ions – tho se related to qualif ying order s issued w hile the c urrent pro vider was acting in a now-disc ontinued r ole or cap acity at a given sit e. | |
| 91 | The Provid er Role To ol impleme nts VA New Service R equest (NS R) 2013050 4. The pro gram is in dependent from CPRS but works with CPRS GUI server s. It will eventuall y become a vailable i n various CPRS serve r releases (30 and l ater). | |
| 92 | The Provid er Role To ol applica tion swaps “qualifyi ng” patien t orders f rom an ori ginal prov ider (who has moved on and sho uld no lon ger receiv e associat ed order n otificatio ns) to a s ubstitute provider. The reassi gnment ens ures that the origin al provide r won’t re ceive any notificati ons associ ated with the orders in questi on, and th e substitu te provide r will rec eive those notificat ions. A “q ualifying” patient o rder is an open orde r issued b y the orig inal provi der during a specifi ed time pe riod (by d efault, th e last cal endar year ). | |
| 93 | The origin al case th at led to this NSR w as a provi der who mo ved from V A to DOD w hile remai ning at th e same sit e. After t he role ch ange, the provider w as no long er respons ible for V A patients , and was instead re sponsible for DOD pa tients. Th e facility was in a difficult situation. If they a ssigned a surrogate for the or iginal pro vider, tha t surrogat e received order not ifications for the o riginal pr ovider’s V A and DOD patients. If they di d not assi gn a surro gate, the original p rovider co ntinued to receive n otificatio ns for VA patients. They neede d a soluti on that wo uld let th e original provider move on to new dutie s without the burden of receiv ing notifi cations fo r orders i ssued in t he abandon ed VA role . | |
| 94 | Assumption s | |
| 95 | Users: The Provider Role Tool will be us ed by pers onnel that sites des ignate to reassign r esponsibil ity from o ne provide r to anoth er. It is assumed th at using P rovider Ro le Tool wi ll be an a dministrat ive functi on, perhap s performe d by a Cli nical Appl ication Co ordinator (CAC). The CAC can p erform thi s function under the direction of clinic al personn el who can speak to how qualif ying order s will be reassigned to one or more diff erent prov iders. How ever, it i s up to si tes to dec ide on the process t o reassign orders. | |
| 96 | Accessibil ity: The P rovider Ro le Tool is fully com pliant wit h Section 508 access ibility di rectives. | |
| 97 | Provider R ole Tool G UI Interfa ce: The Pr ovider Rol e Tool was built to run in the Microsoft Windows o perating e nvironment (usually referred t o simply a s Windows) . | |
| 98 | Coordinati on | |
| 99 | To use the Provider Role Tool, sites wil l need to coordinate the insta llation an d make sur e the corr ect users have autho rization t o use the software. | |
| 100 | For instal lation, si tes need t o coordina te their l ocal resou rces with the ITOPS support, i f they are supported by them t o install Provider R ole Tool. The site C omputerize d Patient Record Sys tem (CPRS) Coordinat or may be involved i n selectin g which us ers will n eed to use Provider Role Tool. It is ant icipated t hat Clinic al Applica tion Coord inators (C ACs) will be tasked with using Provider Role Tool to reassig n orders t o new prov iders. | |
| 101 | The audien ce for thi s Provider Role Tool User Guid e consists of those resources that will be tasked with reass igning ord ers from p roviders w ho have ch anged role s, but rem ain at a s ite, to ot her provid ers at the site. As described later in t his manual , clinical staff at the site s hould deci de which o rders need to be rea ssigned an d to whom they shoul d be reass igned. | |
| 102 | Disclaimer s | |
| 103 | Software D isclaimer | |
| 104 | This softw are was de veloped at the Depar tment of V eterans Af fairs (VA) by employ ees of the Federal G overnment during the ir officia l duties. Pursuant t o title 17 Section 1 05 of the United Sta tes Code t his softwa re is not subject to copyright protectio n and is i n the publ ic domain. VA assume s no respo nsibility whatsoever for its u se by othe r parties, and makes no guaran tees, expr essed or i mplied, ab out its qu ality, rel iability, or any oth er charact eristic. W e would ap preciate a cknowledge ment if th e software is used. This softw are can be redistrib uted and/o r modified freely if any deriv ative work s bear som e notice t hat they a re derived from it, and any mo dified ver sions bear some noti ce that th ey have be en modifie d. | |
| 105 | Documentat ion Discla imer | |
| 106 | The appear ance of ex ternal hyp erlink ref erences in this manu al does no t constitu te endorse ment by th e Departme nt of Vete rans Affai rs (VA) of this Web site or th e informat ion, produ cts, or se rvices con tained the rein. The VA does no t exercise any edito rial contr ol over th e informat ion you ma y find at these loca tions. Suc h links ar e provided and are c onsistent with the s tated purp ose of the VA. | |
| 107 | Documentat ion Conven tions | |
| 108 | This manua l uses sev eral metho ds to high light diff erent aspe cts of the material. | |
| 109 | Descriptiv e text is presented in a propo rtional fo nt (as rep resented b y this fon t). | |
| 110 | Note: Note s are used to call a user’s at tention to an import ant matter or idea. It will be in bold. | |
| 111 | Warning: T his paragr aph is a c aution for users tha t if they do somethi ng, the re sult could be seriou s includin g loss of data. | |
| 112 | “Snapshots ” of compu ter online displays (i.e., cha racter-bas ed screen captures/d ialogs) an d computer source co de are sho wn in a no n-proporti onal font and enclos ed within a box. | |
| 113 | Select OPT ION NAME: XPAR EDIT PARAMETER Edit Parameter Values | |
| 114 | Edit Param eter Value s | |
| 115 | Also inclu ded are Gr aphical Us er Interfa ce (GUI) M icrosoft W indows ima ges (i.e., dialogs o r forms). | |
| 116 | ||
| 117 | Figure 1: Provider R ole Tool s erver conn ection dia log | |
| 118 | References and Resou rces | |
| 119 | World Wide Web | |
| 120 | Provider R ole Tool d ocumentati on is also available on the VA Document Library (V DL). The o nline vers ions will be updated as needed . Please l ook for th e latest v ersion on the VDL: h ttp:// DNS . URL | |
| 121 | Online Hel p | |
| 122 | Instructio ns, proced ures, and other info rmation ar e availabl e from the Provider Role Tool online hel p file. Yo u may acce ss the hel p file by clicking H elp | Cont ents from the menu b ar or by p ressing th e F1 key w hile you h ave any Pr ovider Rol e Tool dia log open. Much of th e informat ion in thi s User Man ual is als o in the P rovider Ro le Tool on line help. | |
| 123 | National S ervice Des k and Orga nizational Contacts | |
| 124 | Table 1. T ier Suppor t Contact Informatio n” | |
| 125 | Name | |
| 126 | Role | |
| 127 | Org | |
| 128 | Contact In fo | |
| 129 | CPRS Clini cal Applic ation Coor dinator | |
| 130 | Tier 0 Sup port | |
| 131 | VHA | |
| 132 | Local Clin ical App C oordinator informati on should be availab le from yo ur site. | |
| 133 | OI&T Natio nal Servic e Desk | |
| 134 | Tier 1 Sup port | |
| 135 | OI&T | |
| 136 | PII | |
| 137 | 1-855-673- 4357 | |
| 138 | Health Pro duct Suppo rt | |
| 139 | Tier 2 Sup port | |
| 140 | VHA | |
| 141 | PII | |
| 142 | 1-855-673- 4357 | |
| 143 | OI&T Syste m Admin/Fi eld Operat ion Suppor t | |
| 144 | Tier 2 & 3 support | |
| 145 | OI&T | |
| 146 | PII | |
| 147 | 1-855-673- 4357 | |
| 148 | VistA Patc h Maintena nce | |
| 149 | Tier 3 App lication S upport | |
| 150 | OI&T | |
| 151 | PII | |
| 152 | 1-855-673- 4357 | |
| 153 | System Sum mary | |
| 154 | The Provid er Role To ol is a cl ient-serve r GUI appl ication th at enables users to reassign e xisting or ders from a provider who is ch anging rol es but rem aining at the same l ocation to other pro viders as decided by clinical staff. An example wo uld be if a provider was worki ng for VA, but then took a pos ition with a Departm ent of Def ense collo cated site , then the user woul d still be there, bu t would no longer be responsib le for the VA patien ts. | |
| 155 | The Provid er Role To ol GUI is a front-en d applicat ion that i nteracts w ith the Vi stA databa se using C PRS commun ication pr otocols an d affects which user s receive notificati ons. | |
| 156 | To launch Provider R ole Tool, users will either se lect an it em from th e CPRS Too ls menu or Provider Role Tool can be lau nched from an icon. The user w ill have t o log in w hether the applicati on is laun ched from the CPRS T ools menu or from an icon. | |
| 157 | Once logge d in, the use can se lect the p rovider wh ose orders need to b e changed and the da te range f or those o rders. Aft er selecti ng the pro vider, pat ients with orders fr om the sel ected prov ider displ ay on the left of th e window. | |
| 158 | System Con figuration | |
| 159 | The Provid er Role To ol runs on workstati ons that a lso have C PRS on the m. It comm unicates b ack and fo rth with s ervers tha t then int eract with the VistA database as shown b elow. | |
| 160 | ||
| 161 | Data Flows | |
| 162 | See above. | |
| 163 | User Acces s Levels | |
| 164 | Because us ers will l aunch the Provider R ole Tool a pplication from the CPRS Tools menu, the y must hav e access t o the CPRS applicati on. In add ition, onl y users wh o have bee n assigned the OR PR T ACCESS k ey may use the Provi der Role T ool applic ation. | |
| 165 | Continuity of Operat ion | |
| 166 | As long as the VistA database is functio ning and c an be acce ssed, Prov ider Role Tool shoul d be avail able. The protection of data a nd other i tems are r elated to the VistA database, not Provid er Role To ol. | |
| 167 | Getting St arted | |
| 168 | Logging On | |
| 169 | Users can launch Pro vider Role Tool dire ctly from an icon or from the CPRS Tools menu. If the site c hooses to use Provid er Role To ol from th e Tools me nu, CACs o r other su pport pers onnel will have to a dd a menu item on th e Tools me nu for use rs who wil l reassign orders us ing the Pr ovider Rol e Tool GUI applicati on. | |
| 170 | When the P rovider Ro le Tool GU I applicat ion is lau nched, the user will be presen ted with a login scr een. | |
| 171 | System Men u | |
| 172 | Logging in to Provid er Role To ol | |
| 173 | When the u ser launch es the Pro vider Role Tool appl ication, t he applica tion first briefly d isplays a server con nection di alog and t hen the lo gin screen where the user ente rs his or her access and verif y code. | |
| 174 | ||
| 175 | Figure 2: Provider R ole Tool s erver conn ection dia log | |
| 176 | Once it ha s connecte d to the s erver, the dialog wi ll continu e to displ ay in the background while the login scr een displa ys as show n below. | |
| 177 | ||
| 178 | ||
| 179 | Figure 3: Provider R ole Tool l ogin dialo g | |
| 180 | Note:The u sers will use the tw o-factor a uthenticat ion (2FA), using the ir Persona l Identifi cation Ver ification (PIV) card and their Personal Identifica tion Numbe r (PIN) wh en it is r eady. Unti l it is re ady, users will use the same a ccess and verify cod es they us e for CPRS or VistA to log in to Provide r Role Too l. | |
| 181 | Changing U ser ID and Password | |
| 182 | Users will use the s ame creden tials that they use to access VistA or C PRS. So, w henever th ose creden tials need to be ren ewed, the same crede ntials wil l be used for Provid er Role To ol. | |
| 183 | Exit Syste m | |
| 184 | To exit th e system, the user e ither sele cts the X in the upp er right c orner of t he dialog or selects File | Ex it. | |
| 185 | Caveats an d Exceptio ns | |
| 186 | N/A | |
| 187 | Using the Software | |
| 188 | Preparing for a Prov ider Role Change | |
| 189 | It’s impor tant to pr operly res earch and prepare be fore attem pting a pr ovider rol e change. Remember t hat the Pr ovider Rol e Tool, th ough it di splays pat ient names , is actua lly reassi gning orde rs, not pa tients. Th e program’ s purpose is to make sure new notificati ons for re cently iss ued orders go to a n ewly desig nated prov ider(s). | |
| 190 | To success fully impl ement a pr ovider rol e change u sing the P rovider Ro le Tool, y ou should answer the se questio ns before attempting a transfe r… | |
| 191 | Who is cha nging role s? The man agement te am identif ies the pr ovider cha nging role s. | |
| 192 | What patie nts have q ualifying orders? Th e manageme nt team id entifies p atients wh o will be affected b y the role change. P rovider Ro le Tool de fines thes e patients as those who have q ualifying orders iss ued by the provider changing r oles durin g a specif ied time p eriod. | |
| 193 | Who will r eceive ord er notific ations for these qua lifying or ders? The management team iden tifies the new provi der(s) who will now manage the patients and orders formerly assigned t o the depa rting prov ider. | |
| 194 | How far ba ck are we going? The managemen t team als o determin es a defau lt time pe riod cover ed by the transfer, such as “a ll orders from one y ear ago un til today at midnigh t”. | |
| 195 | How will w e allocate transfers between m ultiple ne w provider s? The man agement te am specifi es how pat ients/orde rs will be allocated between n ew provide rs. This c ould be si mple, as i n “evenly divide pat ients betw een these three new providers” . Or it co uld be com plex, as i n “find al l the card iac patien ts and ass ign them t o provider X and fin d all the orthopedic patients and assign them to p rovider Y” , and so o n. | |
| 196 | Are the de signated n ew provide rs aware o f this pen ding trans fer? It’s incumbent on the man agement te am to get “buy-in” f rom the ne w provider s that wil l suddenly be receiv ing order notificati ons for pa tients for merly mana ged by the previous provider. | |
| 197 | Are the de signated n ew provide rs able to receive t he appropr iate order notificat ions? It d oesn’t do much good to transfe r orders t o a new pr ovider who can’t rec eive order notificat ions! | |
| 198 | Are you su re simple surrogacy is not suf ficient? P rovider Ro le Tool is designed to serve t he busines s case whe re a provi der is cha nging role s at the s ame site. If the pro vider is r etiring or leaving t he site, o ther busin ess proces ses are pr obably mor e appropri ate. | |
| 199 | The Provid er Role To ol can opt ionally as sist in di scovering patients a nd orders for a depa rting prov ider. For example, a user can enter a de parting pr ovider and a date ra nge, and “ assign” th em to a ne w provider . In the Q ualifying Orders win dow, Provi der Role T ool will p resent a d etailed li sting of q ualified o rders for each patie nt. This c an then be used by t he managem ent team w hen design ating whic h patients /orders go to each n ewly desig nated prov ider. | |
| 200 | Main Windo w | |
| 201 | Window Lay out | |
| 202 | After logg ing in, th e user wil l be prese nted with the main P rovider Ro le Tool: R eassign Pa tient Orde rs dialog. | |
| 203 | ||
| 204 | Figure 4: Provider R ole Tool M ain Screen | |
| 205 | ||
| 206 | ||
| 207 | The main P rovider Ro le Tool wi ndow has t hree parts … | |
| 208 | Left side: Select an d display a current provider a nd associa ted patien ts/orders associated with that provider and the ch osen date range. | |
| 209 | ||
| 210 | Figure 5: This shows the right side of t he Provide r Role Too l Window | |
| 211 | ||
| 212 | Right side : Select a nd display new provi ders and t he patient s/orders a ssigned to each. | |
| 213 | ||
| 214 | Figure 6: The right part of th e Provider Role Tool main wind ow | |
| 215 | ||
| 216 | Center: Bu ttons to m ove patien ts between old and n ew provide rs. | |
| 217 | ||
| 218 | Figure 7: The center portion o f the main Provider Role Tool window has the comma nd buttons . | |
| 219 | ||
| 220 | ||
| 221 | The screen capture b elow shows a typical Provider Role Tool session in mid-progr ess. The u ser has al ready sele cted a cur rent provi der, two n ew provide rs, and ha s assigned each new provider t wo patient s. There a re still p atients aw aiting rea ssignments . | |
| 222 | ||
| 223 | ||
| 224 | Figure 8: A typical Provider R ole Tool s ession in mid-progre ss | |
| 225 | ||
| 226 | Additional features in the Pro vider Role Tool GUI: | |
| 227 | Most table s and list s have pop up or cont ext menus with addit ional acti ons. When in doubt, right clic k to see i f a menu p ops up. | |
| 228 | The main s creen supp orts drag and drop. You can dr ag patient s from lef t to right or betwee n provider s in the r ight panel . | |
| 229 | Some table s support double cli ck. You ca n double c lick a pat ient to se e associat ed orders. | |
| 230 | Most table s and list s support multiple s elections using stan dard Windo ws techniq ues. | |
| 231 | Viewing Pa tient Orde rs | |
| 232 | Double cli ck or use the popup context me nu item to view all qualifying orders fo r the sele cted curre nt provide r patient (at screen left). Or ders will be display ed in a po pup dialog . See the separate h elp topic for the or der detail s dialog. | |
| 233 | What is a qualifying order? | |
| 234 | It was iss ued by the selected provider | |
| 235 | It was iss ued during the selec ted date r ange | |
| 236 | It is a si gned order | |
| 237 | It is in a state ide ntified as potential ly generat ing a futu re notific ation. | |
| 238 | Buttons & Menu Items | |
| 239 | All button s on the m ain screen have corr esponding menu comma nds in the “Edit” ma in menu. A ll buttons and menu items have shortcuts (command keys) that are displ ayed when the “ALT” key is pre ssed. | |
| 240 | Choose Cur rent Provi der and Or der Dates: Displays a popup di alog (see additional help) in which the user can s elect the current pr ovider fro m a list. The user c an also mo dify the d efault sel ection per iod, which defaults to the pas t calendar year. Upo n selectio n, the pat ients list at left s creen will be popula ted with p atients. T he order c ount for e ach patien t displays to the ri ght of the ir names. | |
| 241 | Add Select ed: Moves the select ed current provider’ s patients (at left screen) to the selec ted new pr ovider (at right scr een). | |
| 242 | Add All: M oves all c urrent pro vider’s pa tients (at left scre en) to the selected new provid er (at rig ht screen) . | |
| 243 | Auto Alloc ate All: E venly dist ributes al l current provider’s patients (at left s creen) bet ween all n ew provide rs (at rig ht screen) . | |
| 244 | Undo Selec ted: Remov es all sel ected pati ents at ri ght screen (new prov ider) and restores t hem at lef t screen ( current pr ovider). I t also rem oves all s elected ne w provider s. | |
| 245 | Undo All: Removes al l patients at right screen (ne w provider ) and rest ores them at left sc reen (cur rent provi der). It a lso remove s all new providers. | |
| 246 | ||
| 247 | How to Rea ssign Pati ent Orders | |
| 248 | There are four overa ll steps i n moving p atient ord ers from a n old prov ider to on e or more new provid ers. Popu p dialogs are descri bed in gre ater detai l in focus ed help to pics. | |
| 249 | Choose a P rovider an d a Date R ange: The first step is to spe cify which provider needs to h ave orders reassigne d and then pick the date range . The defa ult date r ange is on e year ago from toda y, but the user can change the range. Se lect Choos e Current Provider a nd Order D ates, and then selec t a provid er and a d ate range from the d ate picker . | |
| 250 | Choose One or More P roviders W ho Will Be Responsib le for the Orders: S elect Add New Provid er, and th en select a new prov ider from the date p icker. Rep eat as nee ded to sel ect more t han one ne w provider (orders c an be dist ributed am ong multip le new pro viders). | |
| 251 | Move Order s to the N ew Provide rs: Use dr ag & drop, the cente r buttons, or the ed it menu it ems, to mo ve patient s from lef t to right until all are assig ned new pr oviders. | |
| 252 | Review and Reassign Orders: Wh en all ord ers are co rrectly as signed to the approp riate new providers, select Ap ply Change s to displ ay the rev iew window . In that window, re view your changes an d then, wh en ready, select Rea ssign Orde rs to make your chan ges perman ent. | |
| 253 | ||
| 254 | Select Pro vider | |
| 255 | Select a C urrent Pro vider and Order Date Range | |
| 256 | On the mai n Provider Role Tool : Reassign Signed Pa tient Orde rs window, select Ch oose Curre nt Provide r / Order Dates. | |
| 257 | ||
| 258 | Figure 9: Provider R ole Tool M ain Screen with the Choose Cur rent Provi der/Order Dates…butt on red hig hlighting added for clarity. | |
| 259 | ||
| 260 | The Select Current P rovider an d Order Da tes dialog displays. | |
| 261 | ||
| 262 | Figure 10: The Selec t Current Provider a nd Order D ates dialo g | |
| 263 | Choose a d ate range. You can e ither acce pt the def ault of on e year fro m today or set anoth er date ra nge. To ac cept the d efault of one year, skip to st ep 3. To s et a new d ate, selec t the Star t Date cal endar cont rol and ty pe a date or use the controls to set the date. The n, do the same with the Stop D ate calend ar control . | |
| 264 | The defaul t stop dat e is “toda y.” The de fault Star t Date is one year a go. Note t hat you ca n enter an y range in the past up to the current ti me, but en tering a f uture date is not al lowed. Cha nge the st op date if desired. Note that dates are inclusive. Orders is sued at an y time of day betwee n the star t date and the stop date will be include d. | |
| 265 | When you h ave the pr ovider and the corre ct date ra nge, selec t OK. | |
| 266 | Warning: B e aware th at selecti ng a new p rovider an d date ran ge will er ase any un applied as signments you’ve mad e in the m ain screen . | |
| 267 | Select a N ew Provide r | |
| 268 | You can se lect one o r more new providers to have r esponsibil ity for re assigned o rders. | |
| 269 | To select a New Prov ider, sele ct Add New Provider from the m ain window . | |
| 270 | ||
| 271 | Figure 11: The Provi der Role T ool: Reass ign Patien t Orders m ain dialog showing t he user se lecting th e Add New Provider i tem, added highlight ing for cl arity. | |
| 272 | Then selec t a new pr ovider fro m the popu p dialog b y typing p art of the provider’ s name in the field, selecting the corre ct name, a nd selecti ng OK. | |
| 273 | ||
| 274 | Figure 12: Add New P rovider | |
| 275 | Note:The u ser can on ly select one new pr ovider eac h time the user sele cts Add Ne w Provider and this dialog ope ns. Howeve r, Provide r Role Too l enables the user t o add mult iple new p roviders t o the list on the ma in dialog and distri bute curre nt patient orders be tween the selected p roviders. | |
| 276 | ||
| 277 | To add mul tiple new providers, simply re peat the s teps above as many t imes as ne eded. | |
| 278 | ||
| 279 | Viewing Or der Detail s | |
| 280 | Once patie nts are li sted in ei ther pane of the mai n window, the user c an view th e order de tails for that patie nt’s order s. To brin g up the O rder Detai l dialog, the user d ouble-clic ks on the patient na me or righ t-clicks o n the name to bring up the con text menu and then s elects the Show Orde rs for Pat ient Under Mouse men u item. | |
| 281 | The qualif ying order s for the selected p atient are shown on the left o f the dial og. An ord er list is displayed at the le ft screen. Select an y order to view deta ils at rig ht. Some o rder may b e in an ex pired or d iscontinue d state, b ut these o rders are considered qualifyin g orders f or this fe ature. | |
| 282 | To view or ders, use these step s: | |
| 283 | After sele cting a Pr ovider and Date rang e on the m ain window , a list o f patients with qual ifying ord ers should display i n the left pane. | |
| 284 | Double-cli ck on a pa tient or r ight click on a pati ent and se lect Show Orders for patient u nder the m ouse. | |
| 285 | To view th e details of an orde r, highlig ht the ord er by clic king on it or tab to the order and press Shift + F 10. | |
| 286 | ||
| 287 | Figure 13: Order Det ails: The orders are listed on the left. As the us er highlig hts an ord er on the left, the details ar e displaye d on the r ight. | |
| 288 | When the u ser is don e reviewin g order, s elect Clos e. | |
| 289 | ||
| 290 | Reassign O rders | |
| 291 | After the user selec ts the App ly Changes on the ma in window, the user must final ize the ch anges usin g the Reas sign Order (Review a nd Execute ) dialog. Because th is is an i rreversibl e change, Provider R ole Tool r equires th is deliber ate review step. The Reassign Order (Rev iew and Ex ecute) dia log displa ys the ord ers that n eed to be reassigned , and the user must select Rea ssign Orde rs to comp lete the r eassignmen t process. | |
| 292 | To complet e the orde r reassign ment, use these step s: | |
| 293 | Accept the default r eassignmen t date of today or c hange to a future da te (it can not be ear lier than now but ca n be a fut ure time/d ate). | |
| 294 | ||
| 295 | Figure 14: Reassign Orders (Re view and E xecute) di alog | |
| 296 | Review the list of r eassigned orders if desired. | |
| 297 | Note: It s hould be n oted that this revie w screen w ill likely have hund reds or po ssibly tho usands of individual orders. I t’s unlike ly that a user will scroll thr ough this list. The tool prese nts the li st and req uires anot her button click mai nly as a “ stop and p ause” feat ure. | |
| 298 | Select Rea ssign Orde rs to comp lete reass ignment. | |
| 299 | Review the results t o see if a ny reassig nments fai led. | |
| 300 | Optionally copy the reassignme nt results to the Wi ndows clip board usin g the popu p menu by right-clic king on th e order an d selectin g Copy Res ults to Cl ipboard. | |
| 301 | Return to the main w indow by s electing C lose. | |
| 302 | ||
| 303 | The list i s very val uable afte r reassign ment, as a ny failure s will be indicated. | |
| 304 | ||
| 305 | Below is a screen ca pture show ing the te xt report pasted int o Notepad. It contai ns patient -sensitive informati on that mu st be prop erly handl ed. | |
| 306 | ||
| 307 | Figure 15: Notepad t ext report . | |
| 308 | ||
| 309 | Troublesho oting | |
| 310 | If the use r receives an error stating th ey are not authorize d to use P rovider Ro le Tool, v erify the user is as signed the OR PRT AC CESS key. | |
| 311 | Special In structions for Error Correctio n | |
| 312 | Acronyms a nd Abbrevi ations | |
| 313 | 2FA | |
| 314 | Two-Factor Authentic ation | |
| 315 | CAC | |
| 316 | Clinical A pplication Coordinat or | |
| 317 | CD2 | |
| 318 | Critical D ecision Po int #2 | |
| 319 | CPRS | |
| 320 | Computeriz ed Patient Record Sy stem. | |
| 321 | DOD | |
| 322 | Department of Defens e | |
| 323 | GUI | |
| 324 | Graphical User Inter face | |
| 325 | ITOPS | |
| 326 | Informatio n Technolo gy Operati ons and Se rvices (fo rmerly kno wn as Serv ice Delive ry and Eng ineering [ SDE]) | |
| 327 | MVI | |
| 328 | Master Vet eran Index | |
| 329 | NSR | |
| 330 | New Servic e Request | |
| 331 | PIN | |
| 332 | Personal I dentificat ion Number | |
| 333 | PIV | |
| 334 | Personal I dentificat ion Verifi cation | |
| 335 | SDE | |
| 336 | Service De livery and Engineeri ng | |
| 337 | VA | |
| 338 | Veterans A ffairs | |
| 339 | VDL | |
| 340 | VA Documen t Library | |
| 341 | VIP | |
| 342 | Veteran-fo cused Inte gration Pr ocess | |
| 343 | VistA | |
| 344 | Veterans H ealth Info rmation Sy stems and Technology Architect ure |
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