The system sends a message when it cannot generate local email reports (Interactions and Allergies, Drugs Unmatched from NDF, or Local Drugs Rematched to NDF). In this instance, no data was received in the .DAT that would populate the report or the report encounters an error during generation. The system sends the following message:
Subj: PPSN NDF UPDATE ERROR - PPS_12PRV_14NEW.DAT [#163063] 07/27/15@11:00 157 lines
From: NDF_MANAGER In 'IN' basket. Page 1
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*** An error occurred during install of the following Update file(s): ***
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The following file(s) were installed but one or messages did not generate:
Update file Name
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PPS_12PRV_14NEW.DAT
Error Message: The system was unable to create local reports.
1. INTERACTIONS AND ALLERGIES or
2. DRUGS UNMATCHED FROM NDF or
3. LOCAL DRUGS REMATCHED TO NDF
How to correct your error:
1. Contact the National Help Desk (self-server CA Ticket)
Further details can be found on the Update Control File (57.23) by selecting the UCF option in the National Drug File Menu Inquiry Options.