The system sends a message when it cannot generate the national email reports (Update for NDF Report or Updated Interactions and FDA Med Guides Report). In this instance, the processed .DAT file does not contain the message section for one or both reports. The system sends the following message:
Subj: PPSN NDF UPDATE ERROR - PPS_12PRV_14NEW.DAT [#163063] 07/27/15@11:00 157 lines
From: NDF_MANAGER In 'IN' basket. Page 1
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*** An error occurred during install of the following Update file(s): ***
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The following file(s) were installed but one or messages did not generate:
Update file Name
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PPS_12PRV_14NEW.DAT
Error Message: The system was unable to read or create a national report.
1. UPDATE FOR NDF REPORT or
2. UPDATED INTERACTIONS AND FDA MED GUIDES REPORT
How to correct your error:
1. Contact the National Help Desk (self-server CA Ticket)
Further details can be found on the Update Control File (57.23) by selecting the UCF option in the National Drug File Menu Inquiry Options.