Approver users can add comments to FDB records that do not have customized VA versions. The comments are visible on the FDB record and contain the text of the comment as well as the date and time it was entered and the PECS User ID of the person who entered it. Once entered, these comments cannot be edited or deleted.
If the FDB record is customized, the pre-customization comments will become part of the customized record. Once customized, you cannot add additional comments to an FDB record.
To add a pre-customization comment: