JLV URL access for DoD users is restricted to authorized users who have an assigned “Joint Legacy Viewer” authentication key associated with a CAC card. Additional CAC provisioning for JLV enables the user to enter only his/her CAC PIN before accessing JLV (thus skipping the JLV Login page). Without CAC provisioning, a user must enter both his/her CAC PIN and AHLTA credentials to access JLV.
During log in, first-time JLV users will be prompted to enter agency, site, and user settings. This data is used to create your JLV user profile and will be utilized during future login sessions.
The following instructions apply to DoD users accessing JLV through a URL only; the instructions do not apply to AHLTA Viewers users.
Note: JLV authenticates VA users against a registered list of users in combination with the user's PIV card and credentials.
To access JLV:
1. Insert your CAC card into your computer or card reader.
2. From your Internet browser, enter the URL provided to you for the JLV web application.
Note: The browser requirement is Microsoft Internet Explorer version 9+.
3. The Smart Card Certificate Selection box is displayed. Select the relevant DoD certificate and click OK.
4. When prompted, enter your CAC PIN and click OK.
5. Click I Accept after viewing the important user consent information regarding accessing a Government information system.
If your CAC card is provisioned for JLV access, you will bypass the JLV Login page and enter JLV after Step 5. If your CAC card is not provisioned for JLV access, please continue with the steps below.
6. If desired, check the Accessibility Mode option in the top-right corner of the pane to open JLV in Accessible theme. See Keyboard Focus and Screen Navigation in Accessible Theme for more information.
7. When prompted with user credential fields, specify the following:
a. Enter your AHLTA user ID.
b. Enter your AHLTA password.
c. From the Agency field, select DoD.
d. From the Site field, select your DoD site.
8. Click Login.
During future log in attempts, the lower-left corner of the JLV Login page will display your last successful login and last unsuccessful login attempt, which includes the date, local time, and the IP address from which access or attempted access was made.
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