VHA User Login

JLV access for VA users is restricted to authorized, registered users. If you have not received credentials to access JLV, you must first request access through the appropriate VA service lead. During log in, first-time JLV users will be prompted to enter agency, site, and user settings. This data is used to create your JLV user profile and will be utilized during future user sessions.  

 

Note: The following instructions apply to Veterans Health Administration (VHA) users accessing JLV through a URL.

 

To log into JLV:

 

1. Insert your PIV card into your computer or card reader.

 

2. From your Internet browser, enter the URL for the JLV web application provided in your invitation letter sent via email.

 

Note: The browser requirement is Microsoft Internet Explorer version 9+.

 

3. When prompted, select the relevant, non-expired security certificate.

 

4. When prompted, enter your PIV PIN.

 

5. Click I Accept after viewing the important user consent information regarding accessing a Government information system.

 

6. If desired, check the Accessibility Mode option in the top-right corner of the pane to open JLV in Accessible theme. See Keyboard Focus and Screen Navigation in Accessible Theme for more information.  

 

7. In the JLV Login page, perform the following:

a. Enter your CPRS (VistA) Access Code.

b. Enter your CPRS (VistA) Verify Code.

c. From the Agency field, select VA.

d. From the Site field, select your VA Medical Center or your regional Health Care System.

 

8. Click Login.

 

Note: Users who are not authorized to access JLV will see the Access denied message. Access to JLV is limited to authorized users and is configured by system administrators. If you believe you have received an access denied message in error, please contact the VA National Service Desk 1-888-596-4357 or send an email to EMAIL REDACTED.

 

During future log in attempts, the lower-left corner of the JLV Login page will display your last successful login and last unsuccessful login attempt, which includes the date, local time, and the IP address from which access or attempted access was made.

 

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