JLV allows a patient search by sponsored family member using the Sponsor SSN field in the Patient Search dialog box. This search yields a list of dependents associated with the sponsor.
1. Click Patient
Search at the top of the portal page.
2. In the Patient Search dialog box, click in the Sponsor SSN field and enter the sponsor's full 9 digit SSN.
3. Following patient search rules, when searching by SSN, the Last Name or DOB of the patient must also be supplied in the fields provided.
4. Click Search. If you click search without providing the required patient identifiers, hover text appears indicating what needs to be provided before the patient search can proceed.
5. Click a name within the Search Results tab.
6. The Family Members dialog box opens. The sponsor's identifiers are displayed, followed by a list of dependants associated with the sponsor.
7. Click the patient's name in the Name column (sample shown above). After selecting the patient, the Patient Portal will begin to load the patient's records.
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