Third-party payers and additional insurance information are available from a link within the Demographics widget on the Patient Portal. Click the Insurance link to open a separate window with a detailed list of insurance information for the patient.
Insurance information includes:
Health Plan Type
Health Plan Name
Standardized Insurance Type
Plan Effective Date
Plan Expiration Date
Site
Group Number
Member ID
Subscriber ID
Subscriber Date of Birth
Subscriber’s Relationship to Insurer
Health Plan Mailing Address
Health Plan Contact Information
If any of the above information is not immediately displayed, use the horizontal scroll bar at the bottom of the window to view the full details of the record.
Note: When community partner data is enabled, JLV will query for DoD VLER insurance data. If insurance data is returned, the DoD VLER data will be integrated into the Insurance Information window display. The Interface Status window accessed from the window will also display status from DoD VLER partner sources, if available. See Viewing DoD VLER Insurance Data for more information.
In the Insurance Information window, data appearing in the Standardized Insurance Type column is normalized to the X12 Health Insurance Type standard. Hovering over entries in this column will display the standardized name and standardized code for the insurance type.
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