Before you launch external applications from the Integrated Home Telehealth (IHTA) Home Page, you will need to configure your browser to initialize and script ActiveX controls.
Configuring Internet Explorer (IE) 9 & 10
Within an IE browser window, navigate to Tools > Internet Options.
Select the Security tab.
Click on Local Intranet under "Select a zone to view or change security settings."
Click Sites.
Select Advanced.
Enter/paste the IHTA link in the text box under "Add this website to the zone:".
Click Add. This action will add the IHTA link to the Local Intranet Zone website list. All websites in this zone will use the zone's security settings.
Click Close and then click OK to return to the Security tab.
Under "Security level for this zone", click Custom Level.
Scroll down to "Initialize and script ActiveX controls not marked as safe for scripting". The default value is generally "Disable". Select "Prompt".
Close your browser window (close all browser windows if multiple windows are open) and launch IE again.
Navigate back to the IHTA Home Page.
Under Quick Links, double-click on the links provided.