NOTE: Do NOT Enter Any Personally Identifiable Information (PII) into the IHTA system! In addition, please address only one vendor in any (each) QIR.
The Search All menu item allows any user to search for QIRs using the following parameters:
Tracking Number (TN): A unique, numeric ID assigned by the application when a new QIR is entered. A single QIR will be displayed with this selection.
From Date and To Date: The date the QIR was submitted by the Originator. These fields allow a date range to be entered. The date may be entered via keyboard or calendar. Any QIR that falls within the date range will be in the results. Leaving one or the other field blank will produce the following results:
From Date blank – will span backwards to the first submittal date of a QIR.
To Date blank – will span forwards to today’s date.
Facility: The issuing Facility assigned to the QIR when the QIR was submitted by the Originator. Leave the field unselected to select all facilities or select a single facility from the drop-down menu.
Vendor: The Vendor associated to the device. Vendors can ONLY view their own QIRs. They CANNOT view QIRs for another Vendor.
Type of Complaint: The options for this field include "New Item", "Similar Item", or "Quality Complaint". The Type of Complaint field is derived from the legacy VA Form 0729.
Status: The statuses assigned by the application (i.e., "Agreed", "Approved", "Closed", "New", "Replied", and "Withdrawn"). See QIR Statuses.
One or more parameters may be selected. Once the parameter(s) is selected, click Search. A table of QIRs will display that match the parameters selected.
NOTE: You can export the table of QIRs to an Excel spreadsheet by clicking on the Excel button below the table (see Export QIR List to Excel).
Click Reset to return the fields to the non-search state (before the search was submitted).
To refresh the QIR table with the most current data and status of each QIR, click the Refresh button.
NOTE: One or more parameter fields may be used to search. The more fields selected, the narrower (more specific) the results. If the results are not as expected, try using parameters that will present a narrower result. Each parameter selected will build on the one before it. For example, the From / To field will find all of the QIRs in that date range. If the Vendor and Status parameters are also selected, the results will be all of the QIRs in the date range for the selected Vendor with the Status of what was chosen.
See Also
National Administrator Closes QIR