National Administrator Closes QIR

Participant: National Administrator

Action: Close QIR

 

Once the National Administrator reviews the Vendor's responses/solution and the Originator's responses, and has determined that the Vendor's solution is acceptable, the National Administrator can close the QIR. The QIR status is changed to "Closed" in the application and all participants receive an e-mail notification.

 

  1. Locate the QIR and click once in the QIR row (the row will be highlighted and buttons will appear at the bottom of the table, including Edit).

  2. Click Edit.

  3. Review the Vendor's response(s) on the Vendor Actions tab and any comments entered by the Originator on the Recommendations and Remarks tab.

  4. Determine if the solution is acceptable or not.  

  1. If the National Administrator requires additional information from the Vendor before closing the QIR, the National Administrator enters the request by completing the following steps:

    1. Enter comments in the Recommendations and Remarks field.

    2. Click Update.

    3. The Vendor and Originator will receive an e-mail indicating that an update has been made to the QIR. The status of the QIR remains "Replied".

    4. Once the National Administrator clicks Update, requesting more information from the Vendor, the Vendor Response Due field is reset. (See Vendor Replies to QIR.)

  2. If no additional information is required, and the Vendor's solution is acceptable, click Close to close the QIR.

  1. The status of this QIR is now "Closed", which means the QIR is no longer active (and will no longer appear in the View My table). The application generates an e-mail indicating that the status of the QIR has changed.

  2. To locate this QIR for future referencing, use the Search All functionality.

 

 

See Also

Originator Response to Vendor

Search All QIRs