About the HMLSmobile Application
The Veteran Administration's HMLSmobile application supports case managers/outreach coordinators in the
field with their assessment and tracking of homeless Veterans. This mobile iOS app combines the ability for the
Homeless Case Manager to access the HOMES database to complete the HOMES intake and assessments as well
as the new capability of a Homeless Decision Support (HDS) Form.
The app is flexible to allow case managers/coordinators to work both off/on-line. On-line work
utilizes the iPad wifi/cellular-3g capability.
IF THE APP IS DELETED FROM THE LOCAL DEVICE, ALL SAVED HMLSmobile APP DATA ON THAT DEVICE IS ALSO DELETED.
Getting started
- iPad fully charged and wifi/cellular-3g capability is enabled in Settings
- Download HMLSmobile app from EAS
- Launch the app by tapping the icon on the iPad
- Log in with username/password, Tap 'Sign In'
- Account locked after 3 unsuccessful attempts
- Wait 15 minutes until Lock expires and try again
- Contact: https://help.vssc.domain.ext/cgi-bin/VSSCHelpDesk/WonderDesk.cgi?do=hd_add_record&help_category=Application
(copy and paste into browser)
- If wifi/cellular-3g is detected 'Search for Veteran' field displayed
- Verify that at the bottom of the app your Name, Role and Site Code are displayed
- If no wifi/cellular-3g detected after 30 seconds user will see message 'Do you want to work off-line or Retry?
Application Main Page (left hand margin of the app-this app section menu always visible)Tap any
of these to navigate to the section:
- Contact Info-after Veteran is Searched for and Selected this section appears
- History-Contains list(s) of Assessments and HDS Forms for a selected Veteran
- Assess-
Begins the Assessment intake. An icon (STAR) will be visible if the
Veteran has an OPEN EPISODE, there is NO option to complete an assessment
- Decision Support-Begins HDS intake
- Configure-Sets the users default to number of years for Historical forms
to be displayed (up to 10 years)
Veteran Search (on-line)
-
In the Veteran Search box you may search by either:
- Full SSN;
- Last Name;
- First initial Last name AND last 4 of SSN; or
- HOMES ID.
- You are searching against the HOMES database
Veteran Search (off-line)
- In the Veteran Search box you may search by:
- Full SSN;
- Last Name;
- First initial Last name AND last 4 of SSN;
- HOMES ID.
- You are searching against the Veterans saved to and on your iPad.
Edit HOMES Veteran Info/Veteran Contact Info-ON-LINE
- Search for, then Select the desired Veteran
- Tap 'Edit' button
- All fields editable EXCEPT HOMES ID
- When complete Tap 'Save Edit' button, message will be displayed 'Veteran successfully edited in HOMES'
Edit HOMES Veteran Info/Veteran Contact Info-OFF-LINE
- Search for, then Select the desired Veteran
- Tap 'Edit' button
- All fields editable EXCEPT HOMES ID
- When complete Tap 'Save Edit' button, message will be displayed DATA saved to local device
Add Veteran to HOMES Database ON-LINE
- On HOMES search screen: Follow Search steps; if Veteran does not exist in HOMES message displayed: 'No Veteran to Show'
- Tap 'Add Veteran to HOMES'
- Verify Veteran data and Tap SSN Confirm box, then Tap 'Save New Veteran'
- Any missing fields message will be displayed, if necessary
- When saved to HOMES, message displayed, check to see that HOMES ID is now populated
Add Veteran to HOMES database Off-Line
- Use Search offline
- Select Veteran from displayed list, if any
- Use Add Veteran Offline button
- When wifi/celluar-3g/internet available, synching with HOMES will occur
- Message returned to user if the SSN used is a duplicate when synching occurs with HOMES
Save Veteran with an Invalid SSN
- User log into app and Taps 'Sign In' button
- Search for Veteran, if not found Tap the 'Add Veteran to Homes' button and Veteran Summary Screen displays
- Enter valid data into fields, in SSN field enter
666669999 (no slashes or hyphens)
- Tap 'Add Veteran' to save data
Start Assessment on a Veteran with NO prior Assessments
- Log in, Search and Select desired Veteran
- Tap 'Assess' button on left hand side of the screen
- Pre-Engagement section displays
- Date is required, use date picker, then Apply the date
- Assessment form contains eight (8) sections, as user progresses will see 1/8, 2/8, etc. on the screen to denote which section they are in
Answer
class='subTitle'>ALL questions-
there is skip logic operating here, depending on the answer provided user will see
displayed what questions follow in succession
- Tap 'Next Section' button-then Interview Section will be displayed, data is saved when moving to section to section
(visual indicator visible for this)
Assessment Interview Section
- Answer questions
- Tap 'Next Section' button and Military History Section displays
- Can also return to previous sections by Tapping 'Previous Section' Button
Assessment Military History Section
- Answer questions, NOTE 12 a requires a valid year to progress in this section-logic tied to birthdate of Veteran
- Tap 'Next Section' and Living Situation Section displays, can also use 'Previous Section' button as needed
Assessment Living Situation Section
- Answer Questions
- Tap 'Next Section' after question 27 and Employment/Income Section displayed, can also Tap 'Previous Section'
Assessment Employment/Income Section
- Answer questions
- Tap 'Next Section' button and Clinical Status Section displays Or Tap 'Previous Section' if needed
Assessment Clinical Status Section
- Answer Questions 34 and 35
- Question 36 pre-populated/defaulted to 'No'
- Select answer for Question 36a from list
- Repeat for Questions 36 b through j
- Answer remaining questions
- Tap 'Next Section' button OR Previous Section if necessary
- Answer Questions 40 through 43
- Tap 'Next Section' and Clinical Impressions Section displays
Assessment Clinical Impressions Section
- Answer Questions
- Tap 'Next Section', Interviewer Information Section Displays
Assessment Interviewer Information Section
- Tap 'Previous Section' button-Clinical Impressions Section displays and data is visible
- Tap 'Next Section' and Interviewer Information Section displays, 'Other VA Affiliation' text not displayed
- Tap question #52 and answer
- Tap question #53 and answer
- Tap 'Submit Form' button, Assessment saved to HOMES database message is displayed
Subsequent Assessment on a Veteran with prior Assessment(s)
- Search for a Veteran and select them
- NOTE: If the Veteran has an OPEN EPISODE (a STAR icon will be visible on the Assess Tab) there is NO option
to complete an assessment
- The prior Assessment answers are pre-populated in the new Assessment
- If the question previously was blank or UNANSWERED, the answer space will be BLUE
- If the question was answered, it will be displayed RED text on a YELLOW answer space
- Both the BLUE and RED/YELLOW answer can be changed, saved, and submitted
Saved Data List (Assessments & HDS Forms Started but Not Submitted)
- Answers are saved immediately as user goes through the questions for an Assessment or HDS.
- If Assessment or HDS is NOT Submitted ALL data is saved on THAT specific iPad
- To display Saved Data List:
- Search for and Select ANY Veteran
- Tap the 'Saved Data' button on the lower right corner of the app
- A list of ALL Veterans and their Assessments and/or HDS forms the case manager has started but not submitted
(on THIS iPad) will be displayed
- Case Manager can select the desired Veteran from this list and complete the Assessment and/or HDS Form
- IF THE APP IS DELETED FROM THE LOCAL DEVICE, ALL SAVED HMLSmobile app DATA ON THAT DEVICE IS ALSO DELETED
Homeless Decision Support Form
- Launch the app and Tap 'Homes Login' then log in with username and password
- Enter a SSN of a known veteran and Tap 'Search' button; select desired Veteran
- Tap the 'Decision Support' button on left app menu, HDS form displays Single Section of the DS portion of the app
- Select responses for ALL questions, branching logic is also used here
- Recommendations will be displayed to the user, user may accept/reject the recommendations and free text a
comment up to 140 characters
- Tap 'Submit Form' button and message displays 'Form submitted successfully'
- Tap the 'OK' button submitted message closes and returns user to Veteran Summary Screen
Document History
- Search for and Select a Veteran.
- Tap the History Button on the left menu
- Displayed will be all Completed/Submitted Assessment(s) and HDS Form(s)
- Up to 10 years of historical Assessments/Forms can be viewed, use Configure option located on left
menu of the app to set the number of year(s) to be displayed