Notification Messages
see also:
Upon specific events, MAILMAN messages are sent to VHA Coordinators
who must be a member of the MAILMAN mail group: DVBA
VR VOCREHAB PERSONNEL and the VR&E Counselor(s) receive email
notifications via Outlook. These notifications are sent for the
following status changes to the Medical Services Request:
- New Status: This message
reads: Chapter 31 Referral for Medical Services New. **This notification
is only sent to the VHA Coordinator via MAILMAN
- Pending Status: This
message reads: Chapter 31 Referral for Medical Services Pending. **In
CAPRI, once the VHA Coordinator/or designated person links the consult
request to the original Chapter 31, VA Form 28-8861 request, the status
of the consult in CAPRI is then changed to Pending. Both the
VHA Coordinator and VR&E Counselor receive notification messages
- Completed Status: This
message reads: Chapter 31 Referral for Medical Services Completed
** Both the VHA Coordinator and VR&E Counselor receive notification
messages
- Cancelled Status: This
message reads: Chapter 31 Referral for Medical Services Cancelled**
Both the VHA Coordinator and VR&E Counselor receive notification
messages
Figure 2-174 is an example of a New
Status MAILMAN message the VHA Coordinator would receive.

Figure 2-174