Insufficient Exam Request

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This option is used if a completed examination is not sufficient, and the RO has followed local procedures to attempt to make the examination sufficient for rating purposes.

Step 1 – The user logs into CAPRI, looks up the veteran using the Patient Selector, and moves to the C&P Exams tab (Figure 2-54).  When the veteran already has examination requests on file, the window will show the dates requested and completed.

Figure 2-54

 

Step 2 – The user selects the previous examination that was insufficient, and then clicks View/Edit Selected Request.  This opens the View C&P Exam screen (Figure 2-55).

Figure 2-55

 

Figure 2-56 shows the previously requested exams, and that their status is complete.

Figure 2-56

 

Step 3 – The user verifies that the correct request was selected, and then clicks the Add An Insufficient Exam Request button (Figure 2-55).

Step 4 – The Add New C&P Exam screen opens.  The user completes this screen as directed in Add a New Request.  The only difference is that the list of available examinations is limited to those completed in the previous, insufficient examination (Figure 2-57).  These choices will only appear after the user enters the Routing Location.

Figure 2-57

 

Step 5 – The user completes this screen and submits the examination request as directed in Add a New Request.