Delete Exam Check-Out


 

Deleting an already referred Exam must be used with extreme caution especially if an examination has been referred and the XML already sent.  A recall should typically be used to back track a mistake before the XML is sent to the contractor.  If the XML has already been sent to the contractor, the contractor must be called before the exam is scheduled and work started on the request.  Otherwise, it could be considered a canceled examination and the contractor can bill the VHA.

 

When the delete function is used, the referral date and contractor is removed from the system as if the referral did not take place.  If the command is used and the contractor has received the XML and exception phone calls not placed to the contractor, the contractor will not know the recall took place and continue.

 

 

With the patient selected in the initial CCR screen, use the Admin Tools Menu, Delete Exam Request to perform the recall.  The following screen displays:

 

 

Select each exam you want to recall individually.  All exams for the individual contractor do not have to recalled.  When that is the case, the contractor must be called and told exactly what exams have been removed from the request. 

 

If it is a question of reassigning to another contractor, the delete must first be done followed by a new referral to generate a new XML to the proper contractor. 

 

This command is unavailable and will be grayed out if the examination has already been checked in.