Mobile Application: Annie
Description of Mobile Application:
Messaging Protocols, Facility Broadcast Messages, and Appointment Reminders
-Extend communication to Veterans including those with basic mobile phones by using Short Message Service (SMS) text messaging
-Offer an opportunity to address the large segment of the patient population using mHealth
-Establish a system to exchange with patients SMS text messages to improve disease management and for other patient care
communications
-Promote self-care for chronic conditions and preventive care through automated text prompts and notifications, as well as helping the VA to improve quality, enhance patient engagement, and reduce costs
-Provide unidirectional tailored facility broadcast messages to patients (Messages such as, "Flu Shots are available")
-Provide appointment reminders to patients
-Promote quick and effective communications to patients for facility notices and scheduled appointments