PCMM Web Overview

The Patient Centered Management Module (PCMM) Web application assists VA facilities in implementing and monitoring patient and staff assignments in both primary care and non‑primary care teams. PCMM Web is a web browser, user interface integrated through the Clinical Information Support System (CISS) portal.

The newly developed Primary Care (PC) system balances productivity with quality, access, and patient service. In a PC setting and in the Patient-Aligned Care Team (PACT) model, patients are assigned a Primary Care Provider (PCP) who is responsible for delivering essential health care, coordinating all health care services, and serving as the point of access for VA care. A team is formed based on specific care type (i.e., Primary Care, Mental Health) and aligned around a patient, including providers across multiple VA sites and in non-VA settings for efficient care coordination and communication. The PCP works together with a team of professionals which includes nurses, pharmacists, social workers, health care professions, trainees, clerks, and more. Additionally, teams can be grouped together for a larger collaborative team

Within PCMM Web, users can establish and define a healthcare team, assign staff and health professions trainees to team roles within the team, assign patients to the team, and assign patients to practitioners, including trainees. A patient can be assigned to multiple PACT teams. Those assignments are tracked across VA stations through Multiple PACT requests, which require an approval or a denial from all involved stations. Multiple assignment requests for the same patient for different stations are allowed, but there can only be one active assignment per patient, per station at a time.

When PCMM Web data is entered in a standardized manner, it can be used to analyze the system and PACT workload nationally by Veterans Integrated Service Network (VISN), and by a facility and its substations, as well as at the team level. PACTs manage the overall care provided to a majority of VA health care systems, and their workload capacity is an important factor in determining the total number of patients that can be cared for in the system.

http://www.DNS /vdl/