If the application gives you an error at the time you log on or if you receive error messages that are NOT part of data entry (e.g., if you have not filled out an encounter correctly), you can contact the VA National Help Desk to log a Remedy ticket:
If you have the knowledge and access, you may log a Remedy ticket yourself.
Important: Please note the steps you had taken up to the point you received the error and capture a screen print to store with the ticket.