Troubleshooting Login Issues

This help file provides basic troubleshooting tips related to logging in to the Integrated Home Telehealth Application (IHTA). If you are unable to resolve your issue, please contact the National Service Desk - Tuscaloosa by calling 1-888-596-4357, Option 0 (zero), to open a Remedy ticket.

1. Have you registered?

2. Have you received an e-mail indicating that your registration has been approved?

3. Have you received an e-mail indicating that your registration has been denied?

4. Are you locked out of the application?

5. Did the application automatically log you out?

6. How do I contact Technical Support?